SAFTI Reviews 

3,442
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Madame Lécuyer has been both pleasant and very professional throughout the process of us purchasing a new holiday apartment in Châtel. As Swedish citizens, it has been an invaluable source of support... See more

Rated 5 out of 5 stars

Such a relief to meet Christine. She is different to all other brokers we’ve met in France. Always really fast in answering, making appointments… She provided us really quick with all the right inf... See more

Rated 5 out of 5 stars

We recently purchased a property in France and Anne-Valerie was the estate agent. She was outstanding—very helpful, explaining each step and keeping us updated with regular emails. Her attention to de... See more

Rated 5 out of 5 stars

Audrey was the best help we could have had in selling our house. She was always on time for appointments, organising the statutory searches & chasing paperwork from various parts of French bureaucr... See more

Company details

  1. Housing Society

Written by the company

Fondé en 2010, SAFTI est un réseau international de conseillers indépendants en immobilier. Ce sont plus de 7 000 conseillers indépendants, déployés en France, Espagne et Portugal, ainsi que 250 collaborateurs qui œuvrent au quotidien pour vous accompagner dans la réussite de vos projets immobiliers. Notre mission ? Accompagner chacun à réussir sa vie : réaliser le rêve immobilier de nos clients en toute sérénité, et offrir une carrière épanouissante et pleine de succès à nos conseillers. 0


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

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Replied to 80% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(3,442)

1,789 reviews in the last 12 months

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Rated 1 out of 5 stars

Marilyn David independent agent Safti

My experience with SAFTI agent Marilyn David was extremely disappointing.

During the sale of my property, I gradually lost confidence in the accuracy of the information I was given and in the way the transaction was managed. Communication was conducted almost entirely by text message and email, with telephone calls neither answered nor returned, making it difficult to resolve important issues.

Promises made at the beginning of the mandate were not carried out as I had understood them, and this further undermined my trust.

As a result, I withdrew my mandate and submitted a formal complaint to SAFTI. My review reflects my personal experience and is supported by written correspondence, photographs, text messages, emails, and recorded communications that I have retained.

Based on my experience, I cannot recommend working with this agent.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Professional support

Madame Lécuyer has been both pleasant and very professional throughout the process of us purchasing a new holiday apartment in Châtel. As Swedish citizens, it has been an invaluable source of support to be able to consult Mme Lécuyer on all manner of issues. We are very satisfied for all her help and support, and can strongly recommend Mme Lécuyer to other clients.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

The very best

Audrey was the best help we could have had in selling our house. She was always on time for appointments, organising the statutory searches & chasing paperwork from various parts of French bureaucracy
Always professional, friendly & bilingual, she was able to help us understand exactly what we needed to do and gave us & potential owners sensible advice.
We have no hesitation in recommending her

8 April 2026
Unprompted review
Rated 5 out of 5 stars

We recently purchased a property in…

We recently purchased a property in France and Anne-Valerie was the estate agent. She was outstanding—very helpful, explaining each step and keeping us updated with regular emails. Her attention to detail was excellent and she speaks very good English. She made the whole process smooth and stress-free. You’ll be in good hands with Anne-Valerie.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Simply the best.

Can recommend this young lady 100% .
Anne-Valérie certainly goes the extra mile when taken on the Sale of your property or purchase. We were so pleased with the service she provided . Advised us when and where needed .
Can recommend her !

19 December 2025
Unprompted review
Rated 5 out of 5 stars

When selling my house…

When selling my house I was recommended Karine by a friend who described her as very dynamic. This turned out to be an understatement!! Karine is exceptional at her job. I have never had confidence in an estate agent like I had Karine. She is extremely professional and at the same time extremely personable. I felt like we were immediately on the same page. I would recommend Karine eyes closed 👍🏻

10 February 2025
Unprompted review
Rated 5 out of 5 stars

Above and beyond

Bechara is a real pleasure to work with. He is very knowledgeable, patient and extremely helpful. I will not hesitate to contact him in the future and I definitely recommend him if you are looking for a realtor who has your best interests at heart.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

La Reine de l'immobilier

Such a relief to meet Christine. She is different to all other brokers we’ve met in France. Always really fast in answering, making appointments… She provided us really quick with all the right information and we were able to buy our dream within a week!
Besides that, Christine is a very pleasant and friendly person, fluent in English, has a great network to help in so many ways!
Merci beaucoup!

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Professional & Personal Service

We bought a house in Chalais and Veronique was outstanding. She guided us through every step, from choosing a Notaire to translating, and even helped post-settlement by checking on the property, holding keys, and coordinating contractors. Friendly, professional, and reliable: highly recommended, especially for expats.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Aurélie is quite simply the best there…

Aurélie is quite simply the best there is and I can't recommend her more highly for her helpful advice, kindness and attention to detail--a true professional!

Aurélie est tout simplement la meilleure qui soit et je ne peux que la recommander vivement pour ses conseils avisés, sa gentillesse et son souci du détail - une vraie professionnelle !

6 August 2025
Unprompted review
Rated 5 out of 5 stars

We have been accompanied by Coralie BRU…

We have been accompanied by Coralie BRU in our research and she has shown experienced, knowledgable on real estate in the area and professional, but most important, she was easy to work with and very friendly: I highly recommend her.

6 May 2025
Unprompted review
Rated 1 out of 5 stars

Trustpilot be ready for this one

Trustpilot be ready for this one, Because i will at least qualify this “firm” lying without shame And i have proofs.
So they contact me, i nver heard of them, but i some how answer to one of their job position… ok… but absolutely not… and yes they have information, somewhere steel or bouth… but they want Agreement! Another job seller going bankrupt and running on selling data to scammers.

24 March 2025
Unprompted review
SAFTI logo

Reply from SAFTI

Bonjour,

Nous vous remercions pour votre avis, qui nous aide à améliorer constamment nos services, et sommes désolés d'apprendre cette expérience vécue avec SAFTI.

Nous vous invitons vivement à nous contacter à l'adresse contact@safti.fr pour que nous puissions vous aider au mieux.

En vous souhaitant une belle journée,
L'équipe SAFTI

Rated 5 out of 5 stars

Above and beyond the call of duty!!

I was left my parents house in France when they both passed away. Safti stepped up and help me empty, clean and fix the house before it went on the market. It all happened so quickly. I don'y know what I would have done if it wasn't for their agent. I couldn't recommend them enough.

2 February 2024
Unprompted review
Rated 1 out of 5 stars

Greed, Insolence, Incompetence. Theft of my time.

Watched their webinar to work as their agent. At the beginning they told me that they were looking for people with English to sell property in Spain, as a result, these people showed me some kind of marketing rubbish and their presentation with productivity and non-productivity, as a result, I realized that I have to pay them money to be their agent. I'm sorry, but selling real estate is easy. you just need to know the laws, pay money for legal advice and just sell, sell. but these people say that they will teach me something? I'm sorry, but the only thing you can teach me is how to do 1990s-style power point presentations. They just stole about a few days of my time. I do not recommend working for their agency or trying to sell your property to them. These people are absolute incompetence and greed. NO REAL ESTATE AGENCY IN THE WORLD HAVE OFFERED ME TO BE THE AGENT AND THEN ASK ME TO PAY MONEY TO BE THEIR AGENT!

1 June 2022
Unprompted review
Rated 1 out of 5 stars

Poor service / mauvais service

Saw a property in Le Champ-Saint-Père 85540 advertised on bienici.com and Ouest France immobilier by Philippe LHERMITTE, Safti’s agent and showed our interest straight away by contacting him through the Bienici website, called him twice, left him a message on his mobile and finally emailed safti.fr but nobody bothered to contact me. Very poor service and feel sorry for the sellers as I don’t think that they will get the best possible price for their property.

Suite à une annonce sur bienici.com et Ouest France immobilier d’une propriété a Le Champ-Saint-Père 85540, j’ai contacté Philippe LHERMITTE conseiller à Safti directement sur le site Bienici, je l’ai appeler deux fois sur son portable et envoyé un texto et finalement, j’ai envoyé un e-mail à safti.fr mais personne ne m’a contacté. Très mauvais service et malheureusement pour le vendeur, je crois que leur maison sera vendue à très bas prix.

9 January 2022
Unprompted review

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