Solo Salon Supplies Reviews 

1,598
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 409 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and the wonderfully extensive selection of quality items available at very competitive and affordable prices. Many consumers note that online orders arrive promptly, usually by the next day, and items are always securely packaged to prevent any potential damage during transit. Some reviewers were not happy with receiving defective items or old stock that badly impacted the overall product performance and usability. A few other people also felt that customer support fell short when dealing with delivery mishaps or unexpected delays regarding their online purchases.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting very fast shipping times... See more

Service

Reviewers mention positive feedback about service, frequently highlighting fast shipping, professional... See more

Order

Clients share positive opinions on order, highlighting the fast delivery and smooth online experience.... See more

Quality

Reviewers highlight positive aspects of quality, noting that items arrive well made and as described.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I order from here all the time, I just love their selection of quality hair products. The delivery is super quick and I’ve never had an issue with my orders. Prices are extremely reasonable and I love... See more

Rated 5 out of 5 stars

Wide range of products at competitive prices. Items were ordered on a Monday, arrived by DPD Wednesday, need I say more. From start to finish, it was a simple timely process, will definitely be orde... See more

Rated 5 out of 5 stars

The delivery was so quick … The product arrived well packaged and ready to use … I’m impressed it’s refreshing when things go to plan Ive observed over a period of time most customer service has fa... See more

Rated 5 out of 5 stars

Received exactly what I ordered. Packaging was professional and well done to protect the product from possible damage. Fast processing and delivery. Excellent service. If I need anything else in the f... See more

Company replied


Company details

  1. Beauty Product Supplier
  2. also in
  3. Barber Supply Store
  4. Hair Product Store

About Solo Salon Supplies

Written by the company

Buying from us:
Serving trade customers, we place a strong emphasis on offering a large selection of top-quality brands in our store. In order to ensure that our orders are delivered on time and with efficiency, we use a premium courier service.

Who we are:
We are a family-owned and operated business that is 100% Irish and has been in operation since 2005.

Visit Us In One Of Our Stores Or Sign Up and Place An Order Online.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,598)

378 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

So far I've ordered 2 things from this…

So far I've ordered 2 things from this site, over all the deals seem too good to be true but I will see once they are delivered the website is fine I've only had issue with the address it kept changing my location to UK mainland and I kept having to change it back but i will update this review once I receive the itema

3 November 2026
Unprompted review
Rated 2 out of 5 stars

Good service, disappointing products

The products I received appear to be old stock, with consistency and workability of the product being quite badly impacted by this. I wouldn’t have purchased these items if I knew they were old stock. Delivery and communication prior to delivery was excellent, but I would be reluctant to order again as it’s not the quality of product I had hoped for when purchasing.

23 October 2026
Solo Salon Supplies logo

Reply from Solo Salon Supplies

Hi Cillian,

Thank you for your feedback. I'm sorry to hear you're unhappy with the product.

We purchase Captain Fawcett products directly from their official distributor, so we have no reason to believe these are old stock.

Regarding the consistency, this product contains a combination of clay, waxes and other ingredients that give it its characteristic texture. However, we would be happy to investigate any concerns about the quality with the manufacturer.

Please get in touch with us directly so we can look into this for you.

Kind regards,
Solo Salon Supplies

Rated 5 out of 5 stars

Fast

Fast, friendly, and professional. Didn't have the polish size I ordered and sent me the larger one with no extra charge. So kind and customer oriented! Will definitely be ordering again and recommending them.

22 October 2026

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