Solo Salon Supplies Reviews 

1,474
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 374 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the incredibly fast delivery, often receiving their orders the very next day. People appreciate the wide selection of quality products, noting that items are well-packaged to prevent damage and are often competitively priced. The ordering process is frequently described as easy and efficient, with consumers highlighting professional service and helpful staff. However, some people mentioned dissatisfaction with product quality, including receiving faulty or expired items. Others experienced delivery problems, such as damaged packages in transit or orders not arriving, with some delays despite next-day delivery promises.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

Reviewers highlight positive aspects of product, often praising the wide selection, great quality, and... See more

Service

Reviewers express high satisfaction with the service, consistently describing it as professional, efficient,... See more

Order

Customers had positive experiences with order, finding the online ordering process very easy and... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent quality of goods and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wide range of products at competitive prices. Items were ordered on a Monday, arrived by DPD Wednesday, need I say more. From start to finish, it was a simple timely process, will definitely be orde... See more

Rated 5 out of 5 stars

Received exactly what I ordered. Packaging was professional and well done to protect the product from possible damage. Fast processing and delivery. Excellent service. If I need anything else in the f... See more

Company replied

Rated 5 out of 5 stars

I had an idea in my head that the product would arrive defective or with some packaging problems like it was with other places like Amazon. I was surprised by the quality and care, speed of delivery a... See more

Rated 5 out of 5 stars

The products arrived fast... I was happy to see u got 10ml more in a dye compared to other places and not over priced I was extremely happy with this and passed this companies details around to other... See more


Company details

  1. #3 of 23 best companies in Beauty Product Supplier
  2. #1 of 3 best companies in Barber Supply Store
  3. #2 of 14 best companies in Hair Product Store

About Solo Salon Supplies

Written by the company

Buying from us:
Serving trade customers, we place a strong emphasis on offering a large selection of top-quality brands in our store. In order to ensure that our orders are delivered on time and with efficiency, we use a premium courier service.

Who we are:
We are a family-owned and operated business that is 100% Irish and has been in operation since 2005.

Visit Us In One Of Our Stores Or Sign Up and Place An Order Online.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,474)

375 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The staff were extremely rude when I…

The staff were extremely rude when I was asking about products

16 July 2026
Unprompted review
Solo Salon Supplies logo

Reply from Solo Salon Supplies

Hi Patrick,

We take feedback very seriously. However, we have no record of you contacting us or visiting our store regarding this matter.

This review has been posted during a series of one-star reviews that followed a customer's written threat that our reviews would increase if his demands were not met. We have therefore reported this review to Trustpilot for investigation.

Rated 1 out of 5 stars

Avoid this place

17 July 2026
Unprompted review
Solo Salon Supplies logo

Reply from Solo Salon Supplies

Reviews that are not based on a reviewer's own first-hand customer experience undermine the integrity of review platforms and are taken very seriously. We have reported your review to Trustpilot.

Rated 1 out of 5 stars

For azhey..

22 July 2026
Unprompted review
Solo Salon Supplies logo

Reply from Solo Salon Supplies

Hi Conor,

Your review explicitly states "For azhey", confirming that it relates to another individual's dispute rather than your own experience with our business.

Reviews that are not based on a reviewer's own first-hand customer experience undermine the integrity of review platforms and are taken very seriously.

We request that this review be removed, as it does not reflect a genuine customer experience with Solo Salon Supplies.

Rated 1 out of 5 stars

Product not working won’t let me return

Ordered a trimmers and it won’t work and they won’t let me return

10 July 2026
Unprompted review
Solo Salon Supplies logo

Reply from Solo Salon Supplies

Hi Jason,

We are sorry to hear this. However, we have searched our records and cannot find any order under your name, nor do we have any record of you contacting us.

If you purchased a trimmer from us and it has a manufacturing fault, we would of course resolve this under warranty.

Could you please provide your order number, the name the order was placed under, or the email address used for the purchase? Once we have those details, we will be happy to investigate and resolve the matter as quickly as possible.

Reviews that are not based on a reviewer's own first-hand customer experience undermine the integrity of review platforms and are taken very seriously.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look