Softsync24 Reviews 

145
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I like the way you make sure I sign to receive my package, and my package was neetle, secured from damaged.

Rated 5 out of 5 stars

I was looking for Adobe Acrobat and MS-Office as my older version were not supported with Windows-11 anymore. Found suiteable apps at softsync and when ordered received confirmation instantly and th... See more

Rated 5 out of 5 stars

Excellent product, smily prices, outstanding quality!! Reflects on what i needed for my personal works. SoftSync24 guys, very helpful, gave targeted replies to my querries in really minutes.. Purchas... See more

Rated 5 out of 5 stars

Had a great experience with Softsync24 - website easy to use, pricing was great, delivery first class. Only comment was delivery was in German and I don't speak it so had to use google translate, wh... See more

Company details

  1. Computer Software Store

Written by the company

Ihr zuverlässiger Partner für hochwertige Softwarelösungen Willkommen bei softsync24.com, Ihrem vertrauenswürdigen Anbieter für hochwertige Software! Wir bieten eine breite Palette an Büro- und Produktivitätssoftware, kreativen Anwendungen und zuverlässigen Betriebssystemen für Privatpersonen und Unternehmen – stets zu fairen Preisen und mit exzellentem Service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

145 reviews

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Replied to 66% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(145)

90 reviews in the last 12 months

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Rated 1 out of 5 stars

I bought microsoft Office 2024 not 365

I bought microsoft Office 2024 not 365

Want my money back

12 April 2026
Softsync24 logo

Reply from Softsync24

Hello,

thank you for your feedback.

We would like to clarify that we do not sell Microsoft 365 subscriptions. The product you purchased is a one-time license for Microsoft Office 2024, exactly as clearly described on the product page.

Microsoft 365 is a separate subscription product from Microsoft and may come preinstalled on new devices or be activated independently by the user. This is not related to the product we provide.

Unfortunately, we have not received any prior message from you regarding this issue. We always encourage customers to contact us directly, as most problems can be resolved quickly with proper guidance.

Please contact us at support@softsync24.com
and we will be happy to assist you or provide a suitable solution.

Kind regards,
Softsync24 Team

Rated 1 out of 5 stars

What I payed is not what I received.

What I payed is not what I received.
Not license but already licensed product which is not what you stated in product title.
Disapointed.

14 April 2026
Softsync24 logo

Reply from Softsync24

Hello,

thank you for your feedback.

We are sorry to hear that you are dissatisfied. However, we would like to clarify that the product was delivered exactly as described on the product page. The type of delivery and activation method are clearly stated in the listing.

The software is fully functional and has been successfully used by many customers without any issues.

Unfortunately, we have not received any prior message from you regarding this matter. We always encourage customers to contact us directly in case of questions or problems, as we are happy to help and usually resolve any issue quickly.

Kind regards,
Softsync24 Team

Rated 1 out of 5 stars
Softsync24 logo

Reply from Softsync24

Hello Linda,

we are very sorry to hear about your experience.

Unfortunately, we have not received any support request from you so far. We are confident that we can help you resolve this issue quickly.

Please contact us directly at support@softsync24.com
so we can assist you step by step and provide a working download immediately.

Of course, if you prefer, we can also offer you a full refund.

We kindly ask you to give us the opportunity to resolve this for you.

Best regards
SoftSync24 Support Team

Rated 5 out of 5 stars

Working very well

Everything is working fine! Fast and easy!

9 March 2026
Softsync24 logo

Reply from Softsync24

Hello João,

thank you for your feedback.

We would like to clarify that it is technically not possible for us to charge customers independently or “take money” on our own. All payments in our shop are processed securely via the selected payment provider and can only be initiated by the customer during checkout.

It is very likely that the payment was attempted twice on your side (for example by clicking multiple times or retrying the payment), which can sometimes result in a duplicate authorization. In such cases, one of the transactions is usually automatically canceled or refunded by the payment provider.

If you believe that you were charged twice, please contact us with a screenshot or proof of both transactions. We will be happy to check this immediately and resolve it for you.

Best regards
Softsync24 Support

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