SmartGP (online Consultation, Telemedicine) Reviews 

10
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Health Consultant
  2. Telematics Service

Written by the company

SmartGP is a telemedicine company based in Ireland, focused on providing accessible, high-quality healthcare services online.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(10)

6 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

When You're Sick on the Road, This Is the Doctor You Want

If you're looking for a great telehealth physician, look no further.

I connected with Dr. Simon while traveling for work and feeling pretty miserable with odd rashes that appeared. He was incredibly responsive, quickly got to the heart of the issue, and provided clear, practical guidance that made it easy to understand exactly what I needed to do.

What really stood out was the level of care. When I accidentally selected the wrong pharmacy, he promptly resubmitted the prescription without hesitation, saving me time and stress when I was already not feeling my best.

Traveling and getting sick is never fun, but Dr. Simon made the experience as easy and seamless as possible. Professional, attentive, and genuinely caring. A true lifesaver when I was stuck on the road.

If you're here reading reviews trying to decide whether to book an appointment, you've found the right doctor. Set up the appointment. You'll be glad you did.

13 June 2026
Unprompted review
SmartGP (online Consultation, Telemedicine) logo

Reply from SmartGP (online Consultation, Telemedicine)

Thank you for taking the time to share your experience with SmartGP.ie We are delighted to hear that Dr. Simon was able to provide you with prompt, professional, and compassionate telehealth care during your travels. Our team is committed to making high-quality online medical care as accessible and seamless as possible, especially when patients need support away from home. Your kind feedback means a great deal to us, and we truly appreciate your trust in SmartGP. We wish you continued good health and safe travels.

Rated 5 out of 5 stars

I highly recommend SmartGP

I highly recommend SmartGP! It was super quick and easy to get an appointment and Dr Simon was very helpful and thorough

5 June 2026
Unprompted review
SmartGP (online Consultation, Telemedicine) logo

Reply from SmartGP (online Consultation, Telemedicine)

Thank you for your wonderful recommendation and for choosing SmartGP.ie We are delighted to hear that you found it quick and easy to book an appointment and that Dr. Simon provided thorough and helpful care. At SmartGP, we are committed to delivering accessible, high-quality online GP services with a professional and patient-centred approach. We truly appreciate your feedback and look forward to supporting you whenever you need us.

Rated 5 out of 5 stars

Everything was wonderful

Everything was wonderful. Very nice treat from Doctor Simon. They solved my problem and sent the prescription to pharmacy immediately

10 May 2026
Unprompted review
SmartGP (online Consultation, Telemedicine) logo

Reply from SmartGP (online Consultation, Telemedicine)

Thank you for your kind review and for choosing SmartGP.ie We are delighted to hear that you had a positive experience and that Dr. Simon was able to help resolve your health concern promptly. At SmartGP, we are committed to providing professional, compassionate, and efficient online GP care, including fast prescription services when appropriate. We truly appreciate your trust and wish you continued good health.

Rated 5 out of 5 stars

High blood pressure

I had a very good experience with this service. The doctor was attentive, professional, and made me feel comfortable throughout the consultation. Everything was handled smoothly and efficiently, and I felt well cared for. I really appreciated the clear communication and the quality of the service. Overall, a very positive experience

23 March 2026
Unprompted review
SmartGP (online Consultation, Telemedicine) logo

Reply from SmartGP (online Consultation, Telemedicine)

Thank you for your kind feedback.

We are very pleased to know that your consultation for high blood pressure was a positive experience and that you felt comfortable, well cared for, and clearly guided throughout the process. Providing attentive, professional, and efficient medical care is a core priority for our team.

At our service, we are committed to delivering high-quality healthcare, clear communication, and continuous support to every patient. It is especially rewarding to know that we were able to help you effectively manage your blood pressure and address your concerns.

Please remember that we are here for you whenever you need us. We will be happy to assist you as many times as necessary, ensuring continuity of care and ongoing support for your health.

Thank you for trusting us with your care

Rated 5 out of 5 stars

Very helpful as I needed tablets I've…

Very helpful as I needed tablets I've ran out of while being away and the prescription is done within 20 minutes

12 November 2025
Unprompted review
SmartGP (online Consultation, Telemedicine) logo

Reply from SmartGP (online Consultation, Telemedicine)

Thank you for the feedback. We’re glad the service delivered exactly when you needed it. Fast turnaround on essential medication is a core part of our value proposition, and it’s great to see that reflected in your experience. We appreciate your trust and look forward to supporting you again whenever you need us

Rated 5 out of 5 stars

I had a great experience using…

I had a great experience using SmartGP.ie. The process was incredibly easy and accessible—I completed my online consultation in just a few minutes and received a quick response from a professional doctor. The service is efficient, clear, and professional, and I felt completely taken care of. I received my prescription without any hassle and with all the necessary information. I definitely recommend it for anyone looking for a fast and reliable option for medical consultations.

28 February 2025
Unprompted review
SmartGP (online Consultation, Telemedicine) logo

Reply from SmartGP (online Consultation, Telemedicine)

Thank you for your detailed review. We’re pleased to see the platform delivering exactly what it’s designed for—streamlined access, clinical clarity, and rapid turnaround. Our team works to keep the process friction-free end-to-end, so it’s great to hear you felt fully supported throughout. We appreciate the recommendation and remain committed to providing a fast, reliable clinical service every time

Rated 5 out of 5 stars

Legit! Great doctors

While touring in Ireland, I needed a quick medical consultation and found SmartGP online. Honestly, I wasn’t sure what to expect, but the whole process was surprisingly smooth. I got an online appointment right away, the doctor was professional and helpful, and within minutes, my prescription was renewed and sent straight to a pharmacy near me.

4 March 2025
Unprompted review
SmartGP (online Consultation, Telemedicine) logo

Reply from SmartGP (online Consultation, Telemedicine)

Thank you for sharing your experience. Delivering fast, no-nonsense clinical support for travellers is a core part of our service model, so it’s great to see the workflow performing exactly as intended—swift access, professional guidance, and seamless prescription delivery to a nearby pharmacy. We appreciate your trust and are glad we could keep your trip on track.

Rated 5 out of 5 stars

Fast service

I had a phone consultation today and they quickly resolved my issue and sent my prescription. Excellent service

3 March 2025
Unprompted review
SmartGP (online Consultation, Telemedicine) logo

Reply from SmartGP (online Consultation, Telemedicine)

Thank you for your review. We’re glad the phone consultation delivered exactly what you needed—fast resolution, clear medical guidance, and prompt prescription support. As a fully regulated, LegitScript-certified service, we focus on safe, reliable care every time. We appreciate your trust

Rated 5 out of 5 stars

I had an amazing experience with…

I had an amazing experience with SmartGP during my trip to Ireland. I consulted with them online, and the process was incredibly fast and efficient. Within minutes, my issue was resolved, my treatment was renewed, and the prescription was sent directly to the pharmacy
It was an instant and seamless solution, perfect for travelers or anyone needing quick medical assistance.

3 March 2025
Unprompted review
SmartGP (online Consultation, Telemedicine) logo

Reply from SmartGP (online Consultation, Telemedicine)

Thank you for sharing your experience. We’re glad our online service delivered a fast, seamless solution while you were traveling—issue resolved, treatment renewed, and prescription sent without delay. As a fully regulated, LegitScript-certified provider, we focus on safe, efficient care you can rely on anywhere. We appreciate your trust.

Show reviews in all languages. (10 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look