I am fairly certain this platform is a Scam Broker/platform. Why do I say this? Well, I made a request to withdraw $1,000 from my trading account & that was on April 4th - today we are May 6th, and al... See more
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have spent way to much money with them not once have cashed out then placed in higher payout positions in trading contest and would not release prize money into my account. Only reason gave one star b... See more
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Never trust this platform. When your money gets deposited in your account be sure that you will never get it back. They will find an illegal way to block you out from your account and drag it until e... See more
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Sometimes it's nice to come across a service that doesn't try to surprise you beyond measure, but simply does its job - calmly, reliably and efficiently. This is exactly how I felt when I got used to... See more
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Company details
Written by the company
Smartytrade broker has several account options and empowers traders with optimal trading conditions for both new and experienced traders.
Contact info
United States
- +1 829 947 63 93
- smartytrade.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I was a fool
I was a fool, i contacted them after doing some personal research and at the time, there were positive comments about the organisation on trustpilot so I stupidly went ahead. The first person I spoke to was called every day, sometimes twice a day via whatsapp to secure my money. He seemed very friendly and understanding of my concerns about handing over money so I handed over $15,000AUD. After a few weeks, I was given $1,500 as a part of my money made. So even more stupidly, I was encouraged to put more money in, another $15,000AUD. He made everything sound plausible till i requested another withdrawal and they disappeared. I forwarded my emails and Whatsapp chat history with them to charge back specialists at -“lot;us:vel” as advised. With the digital footprints left behind, we trailed my funds to an offshore account. Of course that is their safe haven and were not ready to risk getting exposed so they reimbursed me fully under compliance. I know realise their motive was never to pay me.
SCAMS.
SCAMS!!! Never give money to Smartytrade. Smartytrade is a scam. Once you send money, you need help getting it back. All the positive reviews are not true. They pretend to be customers of SmartyTrade and write positive reviews to get people to send them more and more money. Then when you want to withdraw the money, they don't give you your money. STAY AWAY FROM SMARTYTRADE. IT IS A SCAM. THEY STEAL PEOPLE'S MONEY. MY MONEY WAS JUST STOLEN. They keep telling me to contact support. There is no support because it doesn't exist. Further investigation helped in the eventual recovery of all my funds. As I reported to Kay-brin, whose mediation of the entire dispute and legal proceedings resulted in a final resolution and refund of the entire invested amount. Please spread this to everyone to prevent these scammers from stealing money from innocent people who lose everything. I have all the evidence, if needed, to help people avoid losing their money.
I'm literally crying right now because…
I'm literally crying right now because Smartytrade completely stole my whole life savings and they refuse to give back my money after i deposited everything i had to pay for my family expenses and now i cannot even login to my account to request a withdrawal because every time i try to click the button it says error and customer support completely blocked my email address and phone number so they are total scammers and filthy thieves who belong in prison forever for ruining people like me who trusted them with hard earned cash which makes me so angry i can barely type this without screaming at my screen. They lied to me from day one promising huge gains and telling me to invest more and more until i had nothing left and now that i need my cash for rent they just ghosted me completely without any explanation at all. Do not ever trade with these criminals because u will lose every single penny u own just like i did. The only way anyone can ever get their stolen funds back from these massive frauds is by reaching out to ( FriDOsaN ) who actually helped me recover my lost deposit when nobody else would listen to my desperate situation. Smartytrade is a fake broker and a scam platform that takes your deposit and never lets u withdraw anything back to your bank account. Go get help right now if u want your stolen investment returned because Smartytrade will just keep lying to u while taking all your savings until u r left broke and broken.
I am very sure this site is a scam.
I am very sure, this site is a 100% scam. I tried to sign up to open an account to trade. But it kept giving me the LOGIN. When I search for the SIGN UP link, it's not appear anywhere on the site. I cannot sign up. I cannot sign in. This site may be a copy of another website that looks like this one. Be aware. Be careful about this site.
Terrible
Terrible, terrible service. Was only able to get my money back cuz of forintrace.
I have been trying to withdraw my money…
I have been trying to withdraw my money for months with absolutely zero help from their customer service team. You just get the same automated answer that they are working on it or escalating the issue, but nothing ever happens and the funds remain frozen. Choosing #gcasco...completely transformed my experience their network maintains an elite standard of financial integrity, keeping your capital totally unrestricted while executing every payout with immediate speed and clear visibility
My experience with this company was…
My experience with this company was disappointing because I encountered ongoing communication problems and repeated difficulties whenever I tried to withdraw my funds. Throughout the process, I received inconsistent explanations from customer support, making it difficult to understand what was actually required to complete my withdrawal. On several occasions, I was told that my funds would be released after additional verification, and at other times I was informed that further fees or requirements had to be satisfied before the withdrawal could proceed. Despite following the instructions I was given, the situation remained unresolved for an extended period, and I never received a clear explanation about the status of my funds or why new requirements continued to appear. The lack of transparency and consistent communication significantly reduced my confidence in the company's handling of customer accounts. I expected timely updates, straightforward explanations, and a reliable withdrawal process, but my experience fell short of those expectations. If you are considering using this company, I recommend carefully reviewing its policies, documenting all communications, and ensuring you fully understand the withdrawal process and any associated requirements before depositing funds. Based on my experience, clearer communication and greater transparency would have made a significant difference. Anyone thinking about using this service should proceed with caution and carefully evaluate the potential risks before committing their money.
Don't trust this company with your…
Don't trust this company with your capital because they will completely freeze your account access for weeks without giving you a straight answer. Disabling basic account functions beforehand shows their true intentions to block you from your money. The straightforward maintained by TINC delivers a completely safe option because they treat you fairly and never invent surprise internal restrictions to block your cash.
Still waiting over 10 days for my…
Still waiting over 10 days for my payout. They ignored my crypto request and sent it to a cancelled card instead, telling me to just figure it out with my bank. Support just copies and pastes useless replies. I really regret not moving my funds to #.gcasco...# weeks ago. Their customer services is a total joke. Avoid them.
Absolutely the worst app ever
Absolutely the most app ever! Been trying to withdraw my money for over 2 months! Zero help from customer service! You just get the same answer that they are working on it or will escalate it but nothing ever happens!! DO NOT WASTE YOUR TIME OR MONEY ON THIS APP!!
I came across Smartytrade.com through…
I came across Smartytrade.com through @EvelynAppleTrader. I deposited some money and was encouraged to deposit more and more so I could get into Evelyn's coaching program. I made good profits. When it came time to withdraw my money, it simply wasn't processed. It's a huge scam.
Be very Careful
I am fairly certain this platform is a Scam Broker/platform. Why do I say this? Well, I made a request to withdraw $1,000 from my trading account & that was on April 4th - today we are May 6th, and all I have received from the so-called Finance Team is "they are looking into it, no course of action or defining what the so-called issue actually is." The 24/7 online CS, I am sure, is AI Bot - The Platform was recently upgraded ( May 1-3rd ), but No results or joy for me - if anyone is thinking about setting up an account, I would strongly encourage them to look elsewhere.
Fair experience so far
Fair experience so far, the dashboard is clean and registration was easy, but customer service could be more responsive
Nees interface improving
I've been using this site for a few months now after joining on a friend's advice, slightly awkward UI and the lack of Meta Trader compatibility are obvious disadvantages.
Started slow, made sense later
I started on demo just to see how it works. After a few tries, I switched to real trades with small amounts. It’s not perfect, but it feels manageable. I like that you can watch others before making a move.
easy to use platform with quick…
easy to use platform with quick registration, smooth deposit, and reliable trade execution SUpport answered my questions professionally and fast..
Simple start
Took me like 10 minutes to understand what’s going on. That’s already a win.
Trading process was mostly ok and…
Trading process was mostly ok and withdrawals completed properly. Still, the mobile version needs better speed and design updates
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