The admin is very friendly. The server spec is worth the price and the customer service is outstanding. bintang 5⭐⭐⭐⭐⭐would order again
Company replied
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See what reviewers are saying
Update lengkap & info ga setengah setengah! Admin ramah, fast resp dan informativeee
Company replied
5 Start excellent service by the CEO itself
even tho scared me for a bit but still cheap and reliable server hosting
Company replied
Company details
Written by the company
NexusCloud is a high performance Minecraft hosting provider in Indonesia, built on true server grade infrastructure powered by AMD EPYC 4005 Series processors. Our platform utilizes enterprise hardware including DDR5 ECC memory, PCIe Gen 5 NVMe storage, and 10Gbps network uplink, engineered for consistent performance, low latency, and maximum stability. Designed for serious gamers, NexusCloud delivers anti DDoS protection, optimized environments, and 99.9% uptime to ensure a smooth, fast, and reliable gameplay experience. Experience next level hosting with NexusCloud.
Contact info
Jl. Kuningan Barat Raya Cyber Building No.8, RT.6/RW.3, Kuningan, Kuningan Bar., Kec. Mampang Prpt., Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12710, Indonesia, 12710, Jakarta, Indonesia
- +62 857-2363-2007
- rayhanalg910@gmail.com
- nexuscloud.id
4.7
Excellent
124 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
5 Start excellent service by the CEO…
5 Start excellent service by the CEO itself
2 August 2026
Unprompted review
Gets a free giveaway friendly staff and…
Gets a free giveaway friendly staff and good
24 July 2026
Unprompted review
great service holy cow,actually…
great service holy cow,actually recommended!
12 June 2026
Unprompted review
Reply from NexusCloud
Terima kasih banyak atas reviewnya, Kak z _ z! ⭐
Kami senang mendengar bahwa Anda puas dengan layanan NexusCloud dan respons cepat dari tim kami. Memberikan pelayanan yang sigap serta pengalaman terbaik bagi setiap pelanggan selalu menjadi prioritas kami.
Terima kasih telah mempercayai NexusCloud! 🙌
Reply from NexusCloud
Terima kasih banyak atas reviewnya, Kak Kevin Dwi Nur Huda! ⭐
Senang sekali mendengar bahwa Anda merasa puas dengan pengalaman setup bersama NexusCloud. Kami juga akan menyampaikan apresiasi Anda kepada Kak Zuffy yang telah membantu proses setup dengan baik. 😊
Terima kasih telah mempercayai NexusCloud sebagai pilihan hosting Anda. Kami berharap dapat terus memberikan layanan terbaik untuk kebutuhan Anda ke depannya! 🙌
even tho scared me for a bit but still…
even tho scared me for a bit but still cheap and reliable server hosting
22 May 2026
Unprompted review
Reply from NexusCloud
Thank you so much for your review, Reang! ⭐
We're glad to hear that you found NexusCloud to be affordable and reliable. We apologize if there was anything that caused a bit of concern at first, and we truly appreciate your trust and understanding.
Our team is always working to improve both service quality and reliability to ensure the best possible experience for our customers.
Thank you for choosing NexusCloud! 🙌🚀
Good service
11 May 2026
Unprompted review
Reply from NexusCloud
Terima kasih atas reviewnya, Kak Algi!
Senang mendengar bahwa layanan kami sudah memberikan pengalaman yang baik. Jika berkenan, kami juga sangat terbuka terhadap masukan atau saran detail mengenai hal yang masih bisa kami tingkatkan agar ke depannya kami dapat memberikan pengalaman yang lebih maksimal lagi untuk Kakak dan customer lainnya.
The admin is very friendly
The admin is very friendly. The server spec is worth the price and the customer service is outstanding. bintang 5⭐⭐⭐⭐⭐would order again
11 May 2026
Unprompted review
Reply from NexusCloud
Terima kasih banyak atas review luar biasanya, Kak Raditya!
Kami sangat senang mendengar bahwa pelayanan admin, performa server, dan customer service kami bisa memberikan pengalaman yang memuaskan.
Kepercayaan dan dukungan seperti ini menjadi motivasi besar bagi tim kami untuk terus memberikan layanan terbaik. Kami tunggu order berikutnya ya..
great service
21 April 2026
Unprompted review
Reply from NexusCloud
Terima kasih banyak atas review dan dukungannya, Kak Sabiq!
Senang mendengar bahwa layanan kami memberikan pengalaman yang baik untuk Kakak. Kami akan terus berusaha memberikan service terbaik dan support yang maksimal ke depannya 🙌
informative and fast resp
Update lengkap & info ga setengah setengah! Admin ramah, fast resp dan informativeee
4 April 2026
Unprompted review
Reply from NexusCloud
Terima kasih banyak atas review positifnya, Kak Chelsea!
Senang mendengar bahwa update informasi, keramahan admin, dan respon cepat dari tim kami bisa memberikan pengalaman yang menyenangkan.
Kami akan terus berusaha memberikan pelayanan yang informatif, jelas, dan responsif untuk semua customer 🙌
The service is good
The service is good, fast, and cheap. The server rarely lags.
13 March 2026
Unprompted review
mantap cepat sekali cs nya
7 December 2025
Unprompted review
Very legit and good services
Very legit and good services! Would recommend.
10/10 Customer Service
2 November 2025
Unprompted review
Pelayanan lama.
15 August 2025
Unprompted review
Reply from NexusCloud
Halo Lucky Cyan, terima kasih masukannya.
Tiket Anda dikirim di luar jam kerja.
Di luar jam kerja, respons memang lambat (slow response)
sudah tertulis di panel tiket dan channel Working Time.
Mayoritas pengguna mendapat balasan cepat karena menghubungi pada jam operasional.
Untuk penanganan cepat, hubungi kami di jam kerja.
Salam,
Tim Nexus Cloud
The staff is nice
3 October 2025
Unprompted review
Reply from NexusCloud
Halo Bagas Bima Artiono,
Terima kasih atas ulasannya! Senang sekali mendengar Anda merasa nyaman dengan pelayanan dari tim kami. Kami akan terus berusaha menjaga kualitas layanan agar pengalaman Anda selalu menyenangkan.
Salam hangat,
Tim NexusCloud
Good service
5 September 2025
Unprompted review
Reply from NexusCloud
Halo Kak Arjum,
Terima kasih banyak atas apresiasinya 🙏. Senang sekali mengetahui bahwa layanan kami bisa memberikan pengalaman yang baik. NexusTeam akan terus berusaha menjaga dan meningkatkan kualitas layanan.
Best regards,
NexusTeam
KERENNN TENGYUU YA MIN -XBNC
KERENNN TENGYUU YA MIN. FAST RESPON DI AM KERJA MANTAPP
13 September 2025
Unprompted review
Reply from NexusCloud
Hi Zaq,
Terima kasih banyak atas ulasan positifnya! Kami senang mendengar bahwa pelayanan fast respon dari tim kami dapat membantu Anda, bahkan di jam kerja. Kepuasan pelanggan adalah prioritas utama kami, dan masukan seperti ini menjadi motivasi besar bagi kami untuk terus menjaga kualitas layanan serta meningkatkan performa ke depannya.
Kami berharap Anda selalu mendapatkan pengalaman terbaik bersama NexusCloud, dan jangan ragu untuk menghubungi kami jika ada kebutuhan atau kendala yang ingin dibantu. 🙌
Best regards,
NexusCloud Team
Fast respond
19 August 2025
Unprompted review
Reply from NexusCloud
Hi Eldersea Network,
Terima kasih banyak atas ulasannya! Kami senang bisa memberikan respon cepat sesuai harapan Anda. Dukungan ini menjadi semangat bagi kami untuk terus menjaga kualitas layanan. 🚀
Best regards,
Nexus Team
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