Nalda Reviews 

1 star , and that's to much !!!!
I placed an order somewhere in August, I received 6 products out of 11 (one of the products had broken , but still, I didn't want to exchange it) today after 1 week, approximately, I receive an email that 3 products out of the 5 that were missing will be delivered to me...
poorly packaged package, inside you find a paper "hey we are delivering your order 2 times" ...and that's if I'm lucky enough to receive the other 2 products, or at least the money back ...they don't even bother to notify you in advance.... Do not order from this site!!!!

Don't shop here—my order is 10 days late, and I wrote to customer service several days ago, but they haven't even responded. Very poor service.

Meine Bedtellung arrived in a week,all good, ich empfahle diesel Firma! Danke

Amazing service, very satisfied.

They do not send the package and there is no option for cancellation. I asked bank to refund my order.

this company is a scam. I bought a facecream and it’s been a month still no delivery. The customer service email bounces and the chatbot cant even process my order nunber. Other people have also been scam, this company should be investigated.

⭐ Bewertung: 1/5 Sterne

Titel: Ordered PROKTIS M 10, received AROX mosquito repellent – Fraud

I ordered 2x PROKTIS M 10 Suppositories (€21.69) on 05.05.2026 (Order #493401) and paid via Visa.

Nalda confirmed the order but after weeks of delay, I received a DHL package on 20.05.2026. Inside was NOT the medication I ordered, but 2x AROX mosquito repellent – a completely different, cheap product.

Nalda admitted the mistake and apologized, but they refused to send me a prepaid return label. Instead, they demanded that I pay for the return shipping myself and wait up to 30 days for a refund – even though the error was entirely theirs.

I have now filed a chargeback dispute with my bank. I strongly advise against ordering from Nalda. If you must, always use PayPal for buyer protection.

Do NOT use this site. They do not ship, but take your payment.

I placed an order and received the confirmation, it would be delivered in 4 weeks, which was much too late for my needs. Tried to cancel, but my order # was still unknown to the chatbot. So I sent a message, when they finally read it after three days, they were unable to cancel, supposedly the order had already shipped and they adjusted the delivery date to reflect that. However, three days after shipment, still no status update and adjusted delivery date has passed without delivery. STAY AWAY!

Great selection, fair prices and fast delivery

Great webshop and catalogue, easy and safe payment solution