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2.3

Poor

TrustScore 2.5 out of 5

9 reviews

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2.3

All reviews

(9)

9 reviews in the last 12 months

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Rated 1 out of 5 stars

Proceed with extremely caution

Terrible shipping experience. This company said its my responsibility to ensure shipping is received? How when they send it?
Also, Monica stated when i demanded a refund, you cannot have a refund, this is totally illegal peptides within Europe and we have a special shipping process to avoid customs.
If i contacted my credit card company then this would initiate bank fraud protocols and customs would then come to my home because i imported the product?
I bought a product that was clearly available and Sarah confirmed they have an EU distribution depot in Denmark so how was i acting untoward?
Amazingly now they have stopped sending shipping and tracking instructions on purchases. If you get it then good luck and if not, it's your fault according to Monica?
Total sham of a service, they started off so professionally only to show their true colours in the end.
BEWARE

1 July 2026
Unprompted review
Rated 1 out of 5 stars

fraudulent website, beware

I did an order with HumanID (#CMQKVSYA) on June 19; I received an email from them on June 23 saying they had issues with the card payment gateway, and they had to cancel and refund the order in two business days; as of July 1, no refund received, no answer to my emails… and now they only accept payments for new orders in crypto (to prevent chargebacks) The Polish company’s KRS of My HumanID z.o.o. belongs to another company, and its NIP does not exist… a complete fraud; chargeback and police report on the way

19 June 2026
Unprompted review
Rated 1 out of 5 stars

They ship from China NOT Europe or USA

They lie. They say on their instagram reel they ship from Europe. In reality they are a drop shipping company that takes a 100% markeup from some unknown lab in China. It's better to source a chinese source and but directly. They do not ship from anywhere but China. Not the US not Finland and NOT Denver either. They are based in Poland and I have reported them to Urząd Rejestracji Produktów Leczniczych, Wyrobów Medycznych i Produktów Biobójczych (URPL) and Główny Inspektorat Farmaceutyczny

23 June 2026
Unprompted review
Rated 1 out of 5 stars

Scam website

13 May 2026
Unprompted review
Myhumanid logo

Reply from Myhumanid

Hi Chrstian,

We take all feedback seriously, but we cannot locate any order, customer profile, or email matching your details in our database. We have no record of any transaction under your name.

Please contact us directly at info@myhumanid.app with your order number and purchase email so we can verify your details and resolve any issues you experienced.

Sarah Support

Show reviews in all languages. (9 reviews)

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