MyCamper  Reviews 

583
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform is exceptionally easy to use, featuring clear search tools, transparent information, and a wonderfully smooth booking process from start to finish. Travelers also deeply appreciate the reliable communication, straightforward digital processes, and very helpful interactions provided throughout their wonderful campervan rentals. However, some people mentioned unexpected vehicle problems, mechanical failures, or frustrations regarding complicated insurance policies and non-refundable service fees after cancellations. A few consumers also experienced difficulties when unexpected maintenance issues arose during their trips and felt entirely unsupported by the platform during disputes.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting how simple and well-documented the... See more

Service

Customers had positive experiences with service, highlighting a smooth and well-organised rental process from... See more

Product

Customers consistently note ambiguous experiences with product, as feedback regarding the camper vehicles... See more

Booking process

Consumers find booking process to be positive, highlighting simple procedures and easy reservation systems.... See more

Website

Clients share positive opinions on website, highlighting how easy and intuitive it is to search, compare, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Nice setup which is safe for both parties involved. Chat function could be better since tou have to make sure to scroll ALL the way down to see "write message". I personally like the notifications on... See more

Company replied

Rated 4 out of 5 stars

In general our experience was very positive. Good communication, everything went smoothly, also the way the owner and the renter of the camper work together via the website works very well. Gives con... See more

Company replied

Rated 4 out of 5 stars

Easy esy to rent caravan. Returned the caravan earlier today, no disputes or problems. Sent message to clarify details before sending renting request. Application wise, it could include some guide... See more

Company replied

Rated 5 out of 5 stars

In general our experience was very positive. Good communication, everything went smoothly, also the way the owner and the renter of the camper work together via the website works very well. Gives con... See more

Company replied


Company details

  1. Recreational Vehicle Rental Agency

Written by the company

MyCamper is the leading platform for private rental of camping vehicles in the Nordics and Switzerland. With a selection of nearly 5000 campers, including caravans, motorhomes and campervans, adventurous travelers can choose the ideal vehicle for their next travel experience. Through our secure online marketplace, you can easily rent your own camper or find the perfect camping vehicle for your next adventure. Experience the freedom of renting a motorhome with MyCamper!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

583 reviews

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4-star
3-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(583)

291 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience. The camper was very comfortable and well equipped had all we needed. All went good and smoothly.We have spent lovely two weeks in Sweden and will come back for sure. Thank you

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Very convinient app

Very convinient app, and reliable renter!

26 August 2026
Unprompted review
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Reply from MyCamper

Thanks! 🚐 Convenient and reliable, a great combo 😊 Hope to see you again on the next adventure!

Your MyCamper Team

Rated 5 out of 5 stars

Great service

Good selection, clear descriptions, relatively easy booking process. Everything went well and smoothly.

30 August 2026
Unprompted review
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Reply from MyCamper

Thank you! Good selection, clear info and a smooth process, that's exactly what we aim for. Hope to see you back on MyCamper!

Your MyCamper Team

Rated 4 out of 5 stars

Nice setup which is safe for both…

Nice setup which is safe for both parties involved. Chat function could be better since tou have to make sure to scroll ALL the way down to see "write message". I personally like the notifications on upcoming due dates on payments and check in times.

28 August 2026
Unprompted review
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Reply from MyCamper

Thank you for the kind words and the honest feedback! 🚐 Really glad the platform felt safe and that the payment reminders and check-in notifications hit the right spot. The point about the chat function is a good one, having to scroll all the way down to find the message field is not ideal, and we'll make sure that gets flagged to the team 😊 Hope to see you again on the next adventure!

Your MyCamper Team

Rated 5 out of 5 stars

The website is well designed to search…

The website is well designed to search and book campervans and motorhomes from private hosts. You don’t need to create a new account by using e.g. Facebook credentials. The accidental insurance is included but they do not specify that cash is required for contents insurance, which is a catch. The website takes care of the driver verification and provides good check-in and check-out service.

16 August 2026
Unprompted review
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Reply from MyCamper

Thank you for this thoughtful review! 🚐 Really glad the platform felt easy to navigate and that the booking and verification process worked well for you. Your point about making the insurance terms clearer is a fair one and good feedback for us to take on board 😊 Hope to see you again on the next trip!

Your MyCamper Team

Rated 3 out of 5 stars

We rented a camper in the summer 2026…

We rented a camper in the summer 2026 for a week. The camper and host were perfect however we had an unexpected tire blow out. Although my camper were very supportive our experience with Omocom was terrible. A certain individual was rude, insincere and downright obnoxious. Totally unprofessional dialogue and we felt totally abandoned and unsupported during this crisis. My camper, your insurance company is giving you a very bad image unfortunately

9 August 2026
Unprompted review
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Reply from MyCamper

Thank you for sharing this, and we're really glad the camper and the owner made for a great trip overall. 🚐 A tyre blowout is stressful enough on its own, and we're sorry that the experience with the claims handling made things so much worse. The way you were treated is not acceptable, and not the standard we expect from our insurance partner. We take this kind of feedback seriously and will make sure it is passed on. 😊

If you'd like to discuss your case further, please don't hesitate to reach out to us at support@mycamper.com and we'll do our best to help.

Your MyCamper Team

Rated 5 out of 5 stars

Great experience

Great experience. Amazing car (WV Grand California 2023). Veronica, the owner, was very kind and helpful. Every time we sent her questions, she replied immediately. The platform was also great. There were no hidden costs. Everything was clear in the vehicle's description as well as the rental terms.

13 August 2026
Unprompted review
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Reply from MyCamper

Thank you! A Grand California with a responsive and helpful owner like Veronica sounds like a perfect trip. Really glad everything was clear and transparent from start to finish. Hope to see you back on MyCamper!

Your MyCamper Team

Rated 4 out of 5 stars

Great rental plattform.

We rented a campervan a few days without hustle. Great communication via chat and very easy to use.

Be sure to read the insurance info in order to avoid high deductible in case of any damage.

Two thumbs up like Siskel & Ebert!

21 August 2026
Unprompted review
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Reply from MyCamper

Thank you! Really glad the communication and booking were smooth. And good advice on the insurance, always worth reading the details. Two thumbs up right back!

Your MyCamper Team

Rated 5 out of 5 stars

Excellent experience

This was my first time using this website and I am totally satisfied.
The research was easy and clear. Then, once I booked the motorhome all procedures were simple and smooth. The communication with the motorhome's owner was easy and fast. Check-in and check-out procedures were simple and allowed the customer to check everything declared by the owner.
I definitely recommend this website!

24 August 2026
Unprompted review
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Reply from MyCamper

Thank you! A smooth first experience from search to check-out is exactly what we hope for. Hope to see you back on MyCamper!

Your MyCamper Team

Rated 5 out of 5 stars

Mycamper.com is customer friendly to…

Mycamper.com is customer friendly to search, compare and book a camper. You can easily get in touch with the owners when you have questions.
The payments went smoothly and well organised.
It was the first time we used mycamper.com and we recommend it.

22 August 2026
Unprompted review
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Reply from MyCamper

Thank you! Easy to search, compare and book with smooth payments, really glad the first experience delivered. Hope to see you back on MyCamper!

Your MyCamper Team

Rated 4 out of 5 stars

Good Site for Campervan "Air BnB"

Easy to find a suitable camper van and easy to book. Good with al the reminders of payment that must be done. Easy during the hand over process both at pick up and drop of. I am all together satisfied with My Camper.
// Rikard

21 August 2026
Unprompted review
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Reply from MyCamper

Thank you, Rikard! Easy from search to drop-off with helpful reminders along the way, really glad it all worked well. Hope to see you back on MyCamper!

Your MyCamper Team

Rated 5 out of 5 stars

A well structured platform to rent a Camper

The process of renting the camper is well structured. There is a check-in and check-out procedure. Everything went as planned.

21 August 2026
Unprompted review
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Reply from MyCamper

Thank you! Well structured and everything as planned, that's exactly what we aim for. Hope the trip was a great one!

Your MyCamper Team

Rated 5 out of 5 stars

Clear instructions and guide lines

We had no experiance and that is where mycamper.com made it easy with repect to the booking process, and payments. Clear instructions and guide lines for person who rents out and for us whom rented.
Considering our rental this time I can recommend to do it via Mycamper.com.

19 August 2026
Unprompted review
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Reply from MyCamper

Thank you! Really glad MyCamper made it easy for a first-time experience. Clear and well-guided from both sides is exactly what we aim for. Hope to see you back on MyCamper!

Your MyCamper Team

Rated 5 out of 5 stars

Easy to use and convenient

The website is easy to use and allowed us to find the perfect campervan for our holiday in Norway. There were several options and it was particularly convenient to know how far the vehicles were from Oslo.
The website also helped for the check-in and check-out processes with all the steps to follow.

6 August 2026
Unprompted review
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Reply from MyCamper

Thank you! Finding the perfect van for Norway with distance from Oslo right there, that's exactly the kind of detail that makes the search easier. Really glad the whole process worked well. Hope to see you back on MyCamper!

Your MyCamper Team

Rated 5 out of 5 stars

My experience Was more than perfect

My experience Was more than perfect. Jborn, the owner, bjorn allways was perfect. The caravan was clean , very New with all comodities

15 August 2026
Unprompted review
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Reply from MyCamper

Thank you! Björn and a clean, well-equipped caravan sounds like the perfect combination. Hope the trip was just as great. See you next time on MyCamper!

Your MyCamper Team

Rated 5 out of 5 stars

Highly recommended

Highly recommended, available—simple, safe, and high-quality vehicles!
I' ll be back :)

20 August 2026
Unprompted review
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Reply from MyCamper

Thank you! Simple, safe and high quality, that's exactly what we aim for. See you next time!

Your MyCamper Team

Rated 5 out of 5 stars

Very good way to connect private owners…

Very good way to connect private owners and travelers seeking to rent a camper or a van. The website is well organized, clear and intuitive. Also offers a wider selection of vehicles than the other big apps, responding to everyone needs. Strongly recommended

14 August 2026
Unprompted review
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Reply from MyCamper

Thank you! Connecting owners and travellers with a wide selection and a clear experience is exactly what we're here for. Hope to see you back on MyCamper!

Your MyCamper Team

Rated 5 out of 5 stars

Positive experience

In general our experience was very positive. Good communication, everything went smoothly, also the way the owner and the renter of the camper work together via the website works very well. Gives confidence and security for both parties. The camper owner replied to every message quickly, the check-in and check-out phases were smooth, no problems at all with the platform, the owner or the vehicle.
From my side, highly recommended.

12 August 2026
Unprompted review
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Reply from MyCamper

Thank you! Really glad the whole experience felt smooth and secure for everyone involved. That kind of collaboration between owner and renter is exactly what we're here for. Hope to see you back on MyCamper!

Your MyCamper Team

Rated 1 out of 5 stars

**Very disappointing customer service…

**Very disappointing customer service when something goes wrong**

My experience with MyCamper was unfortunately very disappointing, particularly in the way they handled a dispute after our rental.

After checkout, the owner claimed that we had caused damage to the vehicle, which we strongly disputed. I expected MyCamper, as the platform and intermediary, to handle the situation carefully and objectively and to make sure that any claim was supported by appropriate evidence.

Instead, the process felt surprisingly superficial. The evidence initially provided consisted essentially of generic pictures of the alleged damage. There was no clear indication of when the pictures had been taken or evidence establishing that the damage had occurred during our rental. I repeatedly had to ask customer service myself to request clearer documentation and additional information from the owner.

Communication was also extremely slow. At several points I felt that I was simply waiting for answers while deadlines and payment requests were still hanging over me. This made an already stressful situation considerably worse.

What disappointed me most was the feeling that MyCamper was acting mainly as a messenger between the two parties rather than actively helping to establish what had happened. When a platform facilitates rentals between private individuals, I believe one of its most important roles is precisely to provide a fair and reliable process when there is a disagreement.

I understand that MyCamper cannot automatically know which party is right in a dispute. However, I do expect them to ask basic questions, critically assess the documentation provided by both sides, and require reasonable evidence before accepting a damage claim.

Unfortunately, I did not feel adequately protected or supported as a customer. Based on how this dispute was handled, I would be very hesitant to use MyCamper again.

7 August 2026
Unprompted review
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Reply from MyCamper

Thank you for taking the time to share this in detail. Disputes after a rental are stressful, and we understand how frustrating it must have felt to navigate the process while deadlines were still pending. We do review documentation from both parties before reaching a decision, and we take that responsibility seriously. That said, your feedback on communication speed and transparency during the process is fair, and it's something we want to do better. We're sorry the experience left you feeling unsupported.

Your MyCamper Team

Rated 5 out of 5 stars

It was a nice experience

It was a nice experience. Both the booking and the actual travel experience worked without problems. Can highly recommend!

16 August 2026
Unprompted review
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Reply from MyCamper

Thank you! Really glad both the booking and the trip delivered. Hope to see you back on MyCamper!

Your MyCamper Team

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