MusicPrinted® logo
Visit website

MusicPrinted® Reviews 

1,013
•
TrustScore 4.5 out of 5

4.6

Gift Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Gift Shop

Written by the company

MusicPrinted® ist eine deutsche Marke, gegründet im Jahr 2020. Was mit individuellen Musikbildern begann, ist heute zu einer vielseitigen Auswahl an Geschenkideen aus Acryl und anderen Materialien gewachsen. Unser Sortiment reicht von Acrylglas-Dekorationen, Türschildern und Schlüsselanhängern mit Personalisierung bis hin zu saisonalen Highlights wie Weihnachtsbaumschmuck und Christbaumschmuck mit Personalisierung. So entsteht eine breite Auswahl, zu der auch personaliserter Baumschmuck gehört. Perfekt als Geschenkidee für Familie, Freunde oder besondere Anlässe. Alle Produkte werden liebevoll gestaltet, überwiegend in Deutschland gefertigt und sind bereits tausendfach verschenkt worden.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,013)

384 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

I’m really disappointed with my…

I’m really disappointed with my experience. I placed my order on 6th July and it was shipped on 13th July. One parcel arrived, but the other was lost in transit. I contacted customer service and was told on 5th August that a replacement had been prioritised and would arrive within 3–5 working days. I’m still waiting and have received no further update despite contacting them

14 August 2026
Unprompted review
MusicPrinted® logo

Reply from MusicPrinted®

We’re very sorry for the delay and the lack of updates. This is not the service we aim to provide. Please contact us again with your order number so we can check the replacement immediately and resolve this for you.

Rated 5 out of 5 stars

Perfect

Hello, my order arrived safely, well packed and on time.
It was beautiful, matched the wedding colour scheme perfectly and my daughter and new son in law loved it.
Thank you.

11 July 2026
Unprompted review
MusicPrinted® logo

Reply from MusicPrinted®

Hello Karen,

Thank you so much for your wonderful review! We’re delighted to hear that your order arrived safely, on time, and that it matched the wedding colour scheme perfectly. It means a lot to us that your daughter and son-in-law loved it. We wish them all the best for their future together!

Kind regards,
Your MusicPrinted Team

Rated 1 out of 5 stars

Never received my product

Never received my product

24 December 2025
Unprompted review
MusicPrinted® logo

Reply from MusicPrinted®

Hello,

we’re very sorry to hear that your order has not arrived. This is certainly not the experience we want our customers to have, and we sincerely apologize for the inconvenience.

Please contact us directly at support@musicprinted.de
and include your order number, so we can look into this immediately and find a solution for you.

Kind regards
Your MusicPrinted Team

Rated 4 out of 5 stars

Very nice

Very nice. Didn’t realise they were flat, they look like baubles on the pic but quite satisfied

10 November 2025
Unprompted review
MusicPrinted® logo

Reply from MusicPrinted®

Thank you so much for your review! 😊
We’re glad to hear that you’re satisfied with your order, even though the ornaments appeared more three-dimensional in the photos.

Our baubles are intentionally made flat from high-quality acrylic so they are lightweight, durable, and safe for shipping — while still giving a beautiful, glossy “bauble look” on the tree.

Thank you again for your trust and enjoy your decorations! 🎄💛
Your MusicPrinted Team

Rated 1 out of 5 stars

Broken items

One of the items in my order was broken. It feels like very low quality….

26 November 2022
Unprompted review
MusicPrinted® logo

Reply from MusicPrinted®

Hallo,

vielen Dank für deine Bewertung.

Es uns sehr leid zu hören, dass du deinen Artikel in nicht üblicher Qualität erhalten hast. Wir verstehen, dass dies enttäuschend ist und zu Unannehmlichkeiten führt. Dafür möchten wir uns aufrichtig bei dir entschuldigen!

Schreibe uns gerne eine kurze E-Mail an support@musicprinnted.de damit wir dir weiterhelfen können.

Sei versichert, dass es sich hierbei um eine absolute Ausnahme handelt.

Herzliche Grüße
Dein MusicPrinted Team

Show reviews in all languages. (1,013 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look