MTF Finance Reviews 

17,765
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 2,657 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable local staff for being exceptionally friendly, helpful, and efficient when guiding them through various loan applications. Reviewers consistently highlight the remarkably quick response times, professional guidance, and smooth communication maintained throughout the entire financing journey from start to finish. Some people also felt that the modern digital tools and secure electronic contracts made remote loan applications extremely convenient and fast. A few other people also felt that the dedicated team consistently went above and beyond to provide tailored financial solutions and continuous personal support.

What people talk about most

Staff

People report positive experiences with staff, highlighting helpful, professional, and efficient service... See more

Service

Consumers find service to be exceptionally positive, describing staff as efficient, professional, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting fast, friendly, and... See more

User experience

Reviewers express high satisfaction and positive feedback regarding the overall user experience, noting that... See more

Response time

Reviewers highlight positive aspects of response time, describing staff as consistently responsive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thanks to Sandy Ah Young for her guidance making things so easy in topping up my loan with Simon Wolfgram I have been with MTF over the last 10years and I’ve had no problems or issues with con... See more

Rated 5 out of 5 stars

I’ve used MTF Finance for all of my vehicle financing and have dealt with Toni-Anne each time. I couldn’t recommend her highly enough. Toni-Anne is incredibly efficient, professional and easy to... See more

Rated 5 out of 5 stars

I have used MTF Palmerston over the years and continue to do business with them. I would highly recommend their business. From applying for a car loan to purchasing our vehicle, the team went abo... See more

Rated 5 out of 5 stars

Quick response and approval of loan. Stress free. Mtf Finance took care of 95% of refinancing process. Online signing. Staff were friendly and fully supportive of my request. Personal acknowledg... See more


Company details

  1. Car Finance and Loan Company
  2. Loan Agency
  3. Mortgage Broker
  4. Non-Bank Financial Service

About MTF Finance

Written by the company


Lending to New Zealand since 1970

For over 50 years MTF has been making it easier for New Zealanders to get the things they need.

Whether it’s a new set of wheels, tools for the business or a jet ski just for fun – we can help. We'll work with you to tailor the loan to your needs, so you'll always know where you stand.

MTF Finance


Responsible lending criteria and checks, terms and conditions apply. See mtf.co.nz/terms

MTF - Your Local Money Experts

Written by the company

We'll give you the best interest rate we can, based on your personal profile
Whether it's for your first car, a holiday with your family, or equipment for your business, we can help. We're your local lending specialists.
Same-day approval
We can usually let you know how much you’re approved for on the same day you apply, subject to responsible lending inquiries and checks.
We take the stress out of finance
Online or over the phone, we’ll guide you through your options to select what’s best for you.

Contact info


4.9

Excellent

TrustScore 5 out of 5

18K reviews

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4.9

All reviews

(17,765)

2,494 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent experience with MTF Finance

Excellent experience with MTF Finance! A special thank you to "Sharee" for her amazing support, transparency, patience, and professionalism throughout my finance process. She went above and beyond to get me the best possible deal and benefits. Highly recommended!

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service with Tongie

Great service with Tongie. She is very helpful, friendly and accommodating. All of my questions had been heard, considered and answered. Thank you so much, Tongie. 💖

3 September 2026
Rated 5 out of 5 stars

Joel was fantastic to deal with from…

Joel was fantastic to deal with from start to finish — nothing was too much trouble, and he was genuinely personable and easy to communicate with throughout the whole process. He made what can often feel like a daunting experience feel completely stress-free. The process itself was refreshingly fast and straightforward, and their digital system is modern, slick, and clearly well thought out. I wouldn't hesitate to recommend Joel to anyone looking for a finance professional who actually makes the effort to get things right.

3 September 2026

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