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Mistplay Reviews 

5,797
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 2,210 reviews, reviewers had a great experience with this company. Customers truly love earning extra money and gift cards while playing engaging mobile games and passing their free time. People frequently praise the support team for being exceptionally helpful, responsive, and quick to resolve any problems. However, some people mentioned occasional issues with game selections, limited gift card choices, or having to deal with unexpected bugs when trying to collect rewards. A few consumers also noted frustrating experiences regarding delayed assistance, account suspension problems, or difficulties when attempting to cash out their earned funds. Despite these minor setbacks, users continue finding great value in the platform.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, as reviewers frequently enjoy the diverse... See more

Application

Users describe ambiguous interactions with application, while many reviewers praise the platform as a... See more

Customer service

Clients share positive opinions on customer service, highlighting that support representatives respond... See more

User experience

Reviewers highlight ambiguous aspects of user experience, noting that while many consumers find the platform... See more

Response time

Reviewers mention positive feedback about response time, highlighting that support agents reply quickly and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Brilliant app, handy to make a few quid out of simply playing games, however as a UK user the gift card options are shockingly limited, there needs to be way more options (play store, paypal, psn/xbox... See more

Company replied

Rated 4 out of 5 stars

I am addicted to certain games but I find the lack of selection often compells me to delete the app and not play for months on end. I would purchase more credits if they pricing was canadian and not a... See more

Rated 4 out of 5 stars

Everything is amazing, easy, and intuitive for the most part. My only issue is that games that reward you for levels instead of time played, frequently bug out. I'm usually compensated for it but then... See more

Company replied

Rated 4 out of 5 stars

Love this app. I have made a few payouts and continue to still play and earn more everyday. So thankful for this app it truly is amazing getting paid to play games and take surveys. Only reason I’m gi... See more

Company replied


Company details

  1. Gaming service Provider
  2. also in
  3. Cashback Provider
  4. Cell Phone Store
  5. Gift Shop
  6. Video Arcade
  7. Video Game Store

Written by the company

Mistplay is the #1 loyalty platform for mobile gamers, headquartered in Montreal, Canada. The Mistplay app lets people discover games they'll love, and earn rewards for playing.

The best kept secret in mobile gaming

Written by the company

If you're already playing games, why not get rewarded for it?
Join millions of users worldwide who use Mistplay to earn money playing games they love. Gamers have already cashed out over $100M USD in gift cards to date, all for playing through the Mistplay app.

Free Sign-up Bonus!

Collect 200 bonus points when you join Mistplay

Collect 200 bonus points when you join Mistplay
Stop gaming without rewards. Simply download Mistplay today and automatically earn 200 points towards your first gift card. From Amazon to Uber, among other top-brand gift cards, there’s something for everyone in Mistplay. Just play free games, earn units, and redeem them for rewards you’ll love. *Mistplay data as of January 2025

Contact info

Promotion box for Mistplay

Play Games to Earn Money

#1 loyalty platform for mobile gaming

4.1

Great

TrustScore 4 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.1

All reviews

(5,797)

2,225 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mistplay - Still My #1 Choice

Mistplay continues to be my favorite earning platform, even after several years of use. There are always new games to try, so it never gets dull. The customer service is great. Though I have had very few issues with the platform, those I reported were solved quickly and to my total satisfaction.

5 August 2026
Rated 1 out of 5 stars

Great for 3 months, then earning nearly stops

This app worked great for about 3 months. Then the games I was playing expired, so spending in them no longer earned GEMS. After that my status dropped from Platinum to Gold, then Silver, and now Bronze. That means:

Units come in very slowly.
The more expensive gift cards cost a lot of units.

It’s been over 9 months and I still haven’t been able to get a single gift card. The gaming-time tracking doesn’t always work either. In my experience, you don’t really earn cash just by playing games like the ads suggest. It’s more like getting a small discount on money you spend in the games. If you don’t spend real money, don’t expect to earn much.

2 December 2025
Rated 2 out of 5 stars

I've played mistplay for 3 year's and…

I've played mistplay for 3 year's and played a lot and made decent money..but the last year..I don't know what they did but....it takes for ever to gain points for the next level.... and the games were a good selection now it's all changed and I give up... play for month's and make 25$ ...naw ...and now I have a job now...so instead yall this is chump change...look out that window and get a job....

8 May 2026
Rated 5 out of 5 stars

Everything has been great

Everything has been great, navigating the pages and cashing out has been so easy. There has been no confusion and when I had my small issue, you guys worked to get it fixed right away and it was solved quickly. You guys are great

30 October 2026
Rated 5 out of 5 stars

In game boosted purchases

When I would make I game purchases it wouldn't count as completed. It seems to be fixed now. Customer service has improved greatly and I appreciate them taking time to have an actual conversation about the issues.

31 October 2026
Rated 4 out of 5 stars

I am addicted to certain games but I…

I am addicted to certain games but I find the lack of selection often compells me to delete the app and not play for months on end. I would purchase more credits if they pricing was canadian and not around @6.99/7.95 for basic upgrades as well.

29 October 2026
Rated 5 out of 5 stars

This app is great

This app is great. Good way to make some money if you’re wanting a bit, especially if you love playing and trying out new games. Ive had a few problems with payments but got an email back quick, had amazing help and was able to get the money which was great.

29 October 2026
Rated 5 out of 5 stars

Time wasting pays!

Playing Mistplay over the last few months paid for all of my daughters GCSE revision guides plus a craft lamp for me. Payment has always been quite quick. The voucher usually arrives within a couple of days. If I have ever had an issue their customer service department have been quick and helpful. All this is great, but the best bit is I feel a bit less guilty playing games on my phone so much 🍑

28 October 2026

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