Miscota Reviews 

How can a store that never have anything in stock, get over 3 stars? It most be faked reviews because I have used Miscota for 6 months, ordered 26 different items in total and only 4 items have ever been in stock. Not a single order have ever been delivered on time or even to the correct address! Don't ever order from Miscota - they are scammers.

Extremely long wait deliveries. So if you need your dogs food and you count the days better take on mind the longer. I made the mistake to take in mind the shorter of the two given. The result is I am leaving for 3 months and no food

They constantly selling out of stock products, inform you it will be delay in delivery after 10 days of the purchase and then that they can replace it or refund money. To get your money back you have to wait another week at least. They operate on someone’s money with full awareness that they haven’t got product in stock when selling it. For me it’s a scam. Not recommended.

I ordered Kaminox twice (2 different orders). Never got delivered. First of all i had a good feeling about customer Support, than they kept ignoring me. So i ordered again, because my cat needs Kaminox for kidney support. Now i paid 90 Euros - never got the product or a compensation. Well fuxxxxx done......

Órdered on Sunday.Paid extra for Tuesday delivery.Nothing arrived not even sent.

I've waited weeks for my rabbit food. Given a tracking number, then sent a request to review as if I had received it.
When contacting them, I was told that they didn't have stock.
Now a new tracking number. So upsetting, as I can't get them anywhere else. I just want the food.

It has been several days since I placed my orders, but I still haven't received any delivery. Kindly either deliver my order or refund my payment to my account. The tracking number you provided shows that the delivery hasn't even left your warehouse. It's been so many days since I placed the orders. Please let me know.

Bought from them via Amazon, product never arrived but they say it was signed for (not). I am still waiting for a refund 3 weeks later, they just keep delaying saying they are looking into it. Don't buy from them.
P.S Courier they used was GLS.

We have ordered from this company on three occasions. The first order should have included free items as we had purchased on a buy eight get four free but we had to ask for the free items. The second order was taken and paid for however they were out of stock of one of the items. The last order was a shambles from a delivery point of view. Despite the correct address being provided the delivery company, Amazon.es couldn't find our street even when provided with latitude and longtitude coordinates and they tried to deliver to the wrong town. This meant that the order was delivered five days late.

I ordered a product (a replacement door for a bird cage) that their website stated was in stock. Nearly a week later they emailed me to say the product was never in stock. They took my money, and kept hold of it for several days, in the full knowledge that the item was never in stock. That is false advertising.

They suggested I replace the entire bird cage. I can not just replace the whole cage as it is a discontinued model, which is why I wanted a replacement part.

Avoid them. I have told them I want my money refunded today.... I suspect they will try to steal it.

The parcels take ages to arrive and travel through 50 countries before being sent to you. If you are patient and ready to wait almost a month - go ahead.

The birds are kept in tiny glass boxes with no food, no toys, nothing to keep them entertained, no space to move, and I asked the staff if they ever let the birds out and was told that there's nowhere for them to let them out. So those poor birds are kept in those tiny boxes until someone buys them. It's totally inhumane. Birds need to fly, not be kept in glass boxes. Birds as pets is awful already, but to treat them like this is unacceptable. It's not just the birds, all animals are kept in tiny, unsuitable enclosures and it genuinely ruined my day seeing those poor defenseless animals with no-one to advocate for them. STOP SELLING LIVE ANIMALS. Disgusting. Not somewhere you should be supporting.

We spent 300 euro on a cat tree that was delivered with missing pieces. The service is horrible. I will never buy a thing from MISCOTA again.

Poor experience buying special food for my sick cat.

Its been 2 weeks since the estipulated delivery date and Im still waiting for the package.

I contacted miscota support several times, and they only provided excuses and further promises they didnt keep.

Only solution they offer is to cancell the order.

Don’t order! 25 days after my order haven’t arrived they declined any compensation!!!

I ordered cats food on 5th November, it should be delivered on 19th or 20th November, long time but I thought it would worth it as my cat adores that food. On 26th November I asked them where was the order, they sent me a tracking No showing they only sent it on 21st November. Today is 28th and I still don’t have it. And not too sure if I will get it at all.
Awful service.
Never ever again….

Even though I didn’t receive my order, customer service supported me throughout the entire process, all the way to a full refund. The representative was very kind, tried to find the best solution for me, and provided close follow-up from start to finish. A 10/10 experience.

Great selection, easy ordering, friendly customer service to inform me about my delivery, GLS also really good!

Their warehouse is in Spain and they use cheap logistics company, so it would take at least 5-7 days for them to deliver. At first, the parcel was in Spain, then it went to another city in Spain, then it went to the Netherlands, oh finally they arrived in GB. Do not order from them if your furry friends are running out of food.

Super eficientes y resolutivos!