MFB Reviews 

1,318
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 184 reviews, reviewers overwhelmingly had a great experience with this company. Clients consistently praise the knowledgeable staff and professional advisors for offering clear guidance, maintaining swift communication, and successfully securing ideal mortgage rates and financial products without unnecessary stress. Consumers note that the team is extremely responsive, reliable, and always ready to answer questions and provide regular updates throughout the entire journey. However, some people mentioned experiencing occasional external hurdles, such as unexpected delays from local councils or challenges when dealing with outside solicitors who were slow to reply. Despite these outside complexities, dedicated brokers stepped in to help push transactions forward and keep everything running smoothly toward final completion.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and... See more

Service

Consumers find service to be positive, highlighting professional, efficient, and exceptionally helpful... See more

Customer service

Clients share positive opinions on customer service, highlighting professional help and support throughout... See more

Response time

Customers report extremely positive experiences with response times, noting that teams are consistently... See more

Product

Reviewers highlight positive aspects of product selection, frequently praising the access to excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A Superb team who know their business. Agata sources the best deals on the Mortgage markets and delivers satisfactorily. We have had several BTL loans agreed through MFB and have been happy with the... See more

Company replied

Rated 5 out of 5 stars

We can't recommend mfbrokers enough! Ellie assisted us from the beginning even when things didn't work out with houses we viewed and quickly secured us a mortgage rate when we found the right one! Bia... See more

Company replied

Rated 5 out of 5 stars

MFB was fantastic all through from our DIP till the completion stage our point of contact Emma, was fantastic and professional. Communication was of a high standard, when not around she got a colleagu... See more

Company replied

Rated 5 out of 5 stars

Jeni and the team were wonderful yet again. They introduced us to a specialist broker/lender who successfully secured a commercial mortgage for a Limited Company with an Overseas Director. MFB are... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Award-winning UK mortgage adviser & broker for property investors. Specialists in complex buy to let & commercial mortgages, development & bridging finance. Independent & whole of market. If there's a solution, we'll find it.

MFB - Finding the right mortgage for you!

Written by the company

Landlords - Home Buyers - Business Owners - Developers. Our focus is you. If there’s a solution, we’ll find it.

Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,318)

166 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick response

Quick response, well informed advice.

1 September 2026
MFB logo

Reply from MFB

Thank you for your review Nick, we look forward to working with you again soon

Rated 5 out of 5 stars

Leroy was great!!

Leroy was great!!! Really went the extra mile and this was on a refinance deal that he didn’t charge for.

1 September 2026
Unprompted review
MFB logo

Reply from MFB

That's great to hear George thank you for your custom

Rated 3 out of 5 stars

I liked the MFB’s access to specialist…

I liked the MFB’s access to specialist lenders, their assessment of the customer financials was sensible and their manner polite and engaged throughout.
Improvements would be spending more time bringing me up to date with specialist lenders tighter lending criteria and risk profile compared with 5 years ago.
I was unprepared for the low valuation when I made the product choice. Further time spent prior to product choice on the whether the property already met these criteria was not uncovered as the conditions were only revealed at offer stage. A reassessment of product suitability following offer, or the broker knowing these conditions on the offer prior to product choice would have have in my case changed the priority to raising capital over monthly interest costs.
The conditions were Q-mark (certified) fire door installation, asbestos report, emergency lighting, fire alarm system in commercial unit below the flats interlinked with the flats, fire risk assessment.
Inquiry with the chosen solicitor should have revealed the shortening of the offer expiry by 10 days, as this truncation of time was revealed days before the de facto expiry, meaning remedial works were accomplished only days before product expiry.
Clearly the Govt’s mandatory sales pack (consultation 2027) should be applied to remortgages too, and these late revelations avoided. Broker contact should be recommended maybe 8 months out from need to remortgage.

7 August 2026
Rated 5 out of 5 stars

Friendly

Friendly, professional service, kept me updated throughout the process.

11 August 2026
MFB logo

Reply from MFB

That's great to hear thank you for your review

Rated 5 out of 5 stars

We worked with Emily at MFB

We worked with Emily at MFB, she was incredibly helpful. We had to change mortgage amounts after original house fell through and managed to keep the same rate. She was on top of it the whole way through the transaction.

17 August 2026
Unprompted review
MFB logo

Reply from MFB

Hi Rajinder,

Thank you for your kind review. We would love to work with you again in the future.

Rated 5 out of 5 stars

Great service

Great service, everything went smoothly from the beginning to the end, thank you Dillon and Izabel

13 August 2026
Unprompted review
MFB logo

Reply from MFB

Thank you, we enjoyed working with you and look forward to the next time.

Rated 5 out of 5 stars

Very happy with Agata helping me with a…

Very happy with Agata helping me with a new deal with my existing lender. She made sure I got the best rates as rates changed and was super efficient.

3 August 2026
MFB logo

Reply from MFB

We are so pleased to hear about your positive experience! Ensuring our clients receive the best possible rates and efficient service is always our top priority. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Agata fantastic

Agata fantastic. 10/10. Best Mortgage broker I've ever dealt with .

14 August 2026
MFB logo

Reply from MFB

We are so pleased to hear about your excellent experience with us and we look forward to working with you again soon

Rated 5 out of 5 stars

Great Service

Great Service, Friendly, professional and kept us updated

7 August 2026
Unprompted review
MFB logo

Reply from MFB

Hi Sanjay, thank you for your feedback, we really appreciate it! We hope to work with you again soon.

Rated 5 out of 5 stars

Dillon at MFB arranged 2 remortgages…

Dillon at MFB arranged 2 remortgages for me in extremely professional & prompt manner. Yet again impressed by good MFB are

3 August 2026
MFB logo

Reply from MFB

Hi Phil,

We're so pleased you enjoyed working with us, and we'd love to work with you again in the future.

Rated 5 out of 5 stars

Excellent service - I always find Chris Unwin to be…

I always find Chris Unwin to be exceptional. Good quality advice, very easy to get hold of and always responds promptly. Excellent customer service. I highly recommend.

10 August 2026
MFB logo

Reply from MFB

Hi Gurdishsandhu, thank you we we are so pleased to hear you've enjoyed working with us. It was a pleasure; we look forward to working with you again.

Rated 5 out of 5 stars

Great Team at MFB

Great Team at MFB , especially Leroy Webster !
Once again Thank you

27 July 2026
Unprompted review
MFB logo

Reply from MFB

You are welcome Haroon! Thank you, and we look forward to working with you again in the future.

Rated 5 out of 5 stars

Highly recommended

This is the 3rd time we've used MFB and each time they've been absolutely excellent and would not hesitate to use again. Thanks to Emma, Izabel and the rest of their team.

31 July 2026
MFB logo

Reply from MFB

Hi Paul,

Thank you for your kind feedback! We are delighted to hear it, and look forward to working with you again soon.

Rated 5 out of 5 stars

Really pleased with the professional…

Really pleased with the professional help and support from MFB in guiding me through the process of securing the best mortgage for my needs and steering the transaction through to completion. Would recommend and use again

24 July 2026
MFB logo

Reply from MFB

Thank you so much, Tom!

Rated 5 out of 5 stars

The advice and expertise was superb and…

The advice and expertise was superb and M4B kept us updated with the progress of our remortgage throughout the process, speedily dealing with any requirements along the way. I am a returning customer and will continue to use M4B in the future as they have always been brilliant!

22 July 2026
MFB logo

Reply from MFB

Thank you for your kind feedback Cheryl, and we of course look forward to working with you in the future!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look