Ordered a replacement car battery for my Smart 451. Just used my registration plate and I was shown a selection of about 15 across a range of prices (autodoc.se had the same number but most were 'out... See more
Company replied
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Ordered a replacement car battery for my Smart 451. Just used my registration plate and I was shown a selection of about 15 across a range of prices (autodoc.se had the same number but most were 'out... See more
Company replied
I ordered a fuel pump relay for Saab 9-5. I quickly received my order but it was a different relay. I applied for returning it before 14 days expires. They responded after I went on vacation. So I co... See more
Terrible customer service. I ordered for 3 items and only 2 showed up after a week and half. Now it's been 2 weeks since and still no news from them despite contacting them on 3 different occasion... See more
Excellent price, packaging and delivery time. Recommended. And have no doubt I will be back for some more awesome deals on wheels! 😉🙏
Company replied
Written by the company
Mekster – för dig som bryr dig om din bil
Mekster är en modern och pålitlig onlinebutik för dig som vill ta hand om din bil på ett enkelt och tryggt sätt. Här hittar du ett brett sortiment av reservdelar, biltillbehör, bilvård, verktyg och motorolja, noggrant utvalt för att passa de flesta bilmärken och modeller på marknaden. Oavsett om du är en erfaren hemmamekaniker eller bara vill sköta grundläggande underhåll erbjuder Mekster produkter som kombinerar hög kvalitet med konkurrenskraftiga priser.Våra populäraste kategorier
Reservdelar Tillbehör Verktyg Bilvård OljaMeksters motor-magasin - Lektyr för dig som bryr dig om din bil!
Motor-magasinWritten by the company
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Replied to 96% of negative reviews
Typically replies within 1 week
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Ordered a replacement car battery for my Smart 451. Just used my registration plate and I was shown a selection of about 15 across a range of prices (autodoc.se had the same number but most were 'out of stock'). Price did not include postage. Took two working days to process and 2 more to deliver. Arrived perfectly packaged with money back guarantee. Would definitely use again.
Reply from Mekster.se
The cabin air filter arrived promptly and in good condition!
Reply from Mekster.se
Reply from Mekster.se
Reply from Mekster.se
Excellent price, packaging and delivery time. Recommended. And have no doubt I will be back for some more awesome deals on wheels! 😉🙏
Reply from Mekster.se
I ordered a car battery. Fast delivery, well packed, everything as it should.
Ordered a new battery but had to return it (no fault of theirs). Made a refund request, someone came to pick it up the next day and refund hit my account a few days later. No problems at all! The delivery was extremely quick too.
Received wrong items. I wrote to mekster.se 5-6 times but no reply. They responded after I wrote to mekster Norge web shop or because I complained to the consumer agency (konsumentverket).
Customer service is pretty bad
Trying to get in contact with them due to wrong product shipped, but still no answers after 2 weeks. Will I ever be able to return?
The have the worset customer service ever !
after 5 workdays and when i sended a message to make a refund (because the status of my shippment still in the warehouse !) they make a order to the shipment company (Airmee) to guarante that i will not consist in refund (because i will lose the shipment money) and they still not sending the item !!!!
* The worset thing in my experiance that they have a telefonnummber to custemer service but the dont answer on it ! just a dum bot in the telefon & chat the only way to contact with them is to send a message and wait a few days to recicve an answer !!!!!
I WILL NEVER BUY ANYTHING FROM THIS WEBSITE AGAIN
Product as described, and delivered quickly. I was fully satisfied.
I ordered a fuel pump relay for Saab 9-5.
I quickly received my order but it was a different relay. I applied for returning it before 14 days expires. They responded after I went on vacation. So I could only return it after I came back. And they paid me back my money. So I am happy with their flexibility with deadline. (I didn't open the nylon package, so it was intact). I am surprised their rating is so low. I believe they deserve a better rating.
Terrible customer service.
I ordered for 3 items and only 2 showed up after a week and half. Now it's been 2 weeks since and still no news from them despite contacting them on 3 different occasion.
They have a customer support phone number, which is forwarded to another number, which in turn has an automated voice to use the support.mekster.se mail service...
Avoid at all cost. Only reason for 2 stars was because the delivered items were in good condition.
This is a completely frivolous store, it deceives with prices and then after ordering the goods it does not send it. He refers to Postnord delays, and they do not send the package at all. Fraud
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