In my view, the review took quite a long time, especially since I was already taking the medication and had submitted all the necessary documents (in fact, I even submitted them twice). But overall,... See more
Company replied
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See what reviewers are saying
I’ve been having an Amazing experience so far, they are been clear, transparent and helpful in every step. I highly recommend them.
Company replied
Really lovely support when things went wrong. Julia Lacroix went above and beyond to fix a problem when there was an issue with the medication. What an amazing website.
Company replied
The prompt service and the ability to do online uploads of pictures which get evaluated really quick. Most importantly the convenience
Company replied
Company details
- Weight Loss Service
- Doctor
- Endocrinologist
- Medical Certificate Service
- Online Prescription Medication Vendor
Written by the company
MedExpress ist ein etablierter Telemedizin-Anbieter mit über einem Jahrzehnt Erfahrung in der digitalen Gesundheitsversorgung. Seit 2013 haben wir über 1,5 Millionen Kunden und Kundinnen im Vereinigten Königreich betreut und freuen uns, nun unseren Service auch in Deutschland anzubieten. Unser Team aus EU-zugelassenen Ärzten sorgt für eine professionelle Online-Beratung zu verschiedenen Gesundheitsthemen. Nach ärztlicher Genehmigung wird Ihr Rezept direkt an eine Versandapotheke weitergeleitet. Ihre Behandlung wird Ihnen von dort schnell, diskret und einfach zugestellt. Wir freuen uns auf Ihr Feedback zu unserem Service.
Ihr Partner für digitale Gesundheit
Written by the company
- Bewährte Therapien mit Ärzten an Ihrer Seite
- MedExpress ermöglicht Ihnen einen unkomplizierten Zugang zur medizinischen Versorgung als bequeme Ergänzung zum persönlichen Arztbesuch. Wir arbeiten mit EU-zertifizierten Ärztinnen und Ärzten zusammen, damit diese Ihnen nach sorgfältiger Prüfung eine zugelassene Behandlung verschreiben können. Unser engagiertes Serviceteam steht Ihnen jederzeit bei Fragen zur Seite.
- MedExpress ist für Sie da
- Bei MedExpress bieten wir bewährte Behandlungen, ärztliche Expertise, eine fachgerechte und schnelle Lieferung sowie eine diskrete Verpackung.
Unser Versandversprechen
Kostenloser Standardversand mit DHL
Bei MedExpress stehen Diskretion und Zuverlässigkeit an erster Stelle: Ihre Bestellung wird fachgerecht in neutraler Verpackung direkt an Ihre Haustür geliefert. Temperatursensible Medikamente werden automatisch in spezieller Kühlverpackung verschickt. Wählen Sie einfach beim Checkout Ihre bevorzugte Lieferoption aus (DHL Standard oder UPS Express).
Contact info
Abnehm-Therapie ab 171,96 €
4.7
Excellent
2K reviews
Asks customers to review
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Everything quick and easy
Everything quick and easy. I felt properly handled at all times.
9 July 2026
Reply from MedExpress Deutschland
Thank you for taking the time to share your experience with us. We are pleased to know that your request was handled smoothly and that you felt in good hands. Should you ever need further assistance or have questions, please feel free to reach out to our Customer service anytime.
Ihr MedExpress Deutschland Team
In general registration and ordering…
In general registration and ordering process was smooth and trustworthy. I was informed good about possible side effects and had contact data if needed to. My biggest disappointment was the delivery process, because the box didn't arrive cooled. it was in the cool box , but it was already warm, ice pads were water and the deliverer didn't know it had to be cooled and even told we don't have cool place in this delivery truck. It was obvious that medicine was with him all day and he was not warned to make a quick or priority delivery due to cooling. I was seriously concerned that the medicine was definitely over 8 degrees ! I will reconsider to order from you website next time. I only finished one week and I will check other web sites if delivery can eb more serious and secure.
9 July 2026
Reply from MedExpress Deutschland
Thank you for taking the time to give us your detailed feedback. While we are pleased that you felt well-informed during the ordering process, we are deeply concerned to hear about your delivery. We would appreciate the opportunity to look into this issue directly with you, so please contact our Customer Service team.
Your MedExpress Deutschland Team
Reply from MedExpress Deutschland
Vielen Dank für das Lob zu unserem Service! Wir wünschen Ihnen weiterhin alles Gute - unsere Kundenservice steht Ihnen bei zukünftigen Fragen oder für weitere Unterstützung jederzeit zur Seite.
Ihr MedExpress Deutschland Team
OK!!
In my view, the review took quite a long time, especially since I was already taking the medication and had submitted all the necessary documents (in fact, I even submitted them twice).
But overall, everything is fine.
1 July 2026
Unprompted review
Reply from MedExpress Deutschland
Thank you for sharing your experience. We appreciate your patience regarding the review time and the repeated document submission. Your feedback helps us improve our process. Please know our customer service is always available to assist you with any future questions.
Your MedExpress Deutschland Team
They loose your information! Bad first time customer experience.
I placed my first order with them, and DHL notified me that they could not deliver because the pharmacy did not write my last name on the package. When I called Customer Service, they said they didn't have my full name, which left me speechless since I had to fill out my full medical record and submit my ID. I do not know how much more information I could have submitted to then tell me that the package was returned to sender because of a missing name. I mean, they have one job, and that is mailing medication, and they can't do the simple task of adding a last name to the package and then ask me for my full information after I just submitted it all. Makes me wonder what type of business this is that is losing customer information and how safe my information actually is with them.
3 July 2026
Unprompted review
Reply from MedExpress Deutschland
Thank you for bringing this matter to our attention. We understand your frustration regarding the delivery failure. Our customer service team has already been in contact with you this morning to resolve this with you. We are always here to support you with any future questions or concerns.
Your MedExpress Deutschland Team
unproblematic
You receive comprehensive advice, yet the process is quick and hassle-free!
16 June 2026
Unprompted review
Reply from MedExpress Deutschland
Thank you very much for your brilliant feedback. We are happy to serve you!
Your MedExpress Deutschland Team
Reply from MedExpress Deutschland
Thank you so much for your feedback. We are really pleased that you are satisfied!
Your MedExpress Deutschland Team
Reply from MedExpress Deutschland
Thank you for your review! We are delighted that you experienced such fast delivery and fair pricing, and we are always here to help with any future questions.
Your MedExpress Deutschland Team
Reply from MedExpress Deutschland
Thank you for sharing your experience regarding our fast delivery and simple ordering system. We wish you all the best and our customer service team are always available should you have any further questions.
Your MedExpress Deutschland Team
Professional appearance
Professional appearance. Supportive and proactive. Very much customer orientated. Highly recommend
14 June 2026
Unprompted review
Reply from MedExpress Deutschland
Thank you for your feedback and for highly recommending us! We are very pleased to hear that you experienced our service as professional, supportive, and proactive. We look forward to welcoming you back to MedExpress soon.
Your MedExpress Deutschland Team
Super!!!!!
9 June 2026
Unprompted review
Reply from MedExpress Deutschland
Herzlichen Dank für Ihr Vertrauen! Wir freuen uns sehr, dass Sie zufrieden sind, und danken Ihnen für die positiven Worte. Wir freuen uns, Sie bald wieder bei MedExpress willkommen zu heißen.
Ihr MedExpress Deutschland Team
Reply from MedExpress Deutschland
Thank you very much for your excellent feedback on our service and customer support! We’re delighted that you feel well looked after. Should you have any questions or require assistance in the future, we’re always here to help.
Your MedExpress Deutschland Team
I’ve been having an Amazing experience…
I’ve been having an Amazing experience so far, they are been clear, transparent and helpful in every step.
I highly recommend them.
18 May 2026
Reply from MedExpress Deutschland
Thank you for sharing your positive experience! We are very pleased that our transparency and service met your expectations. We look forward to welcoming you back to MedExpress soon.
Your MedExpress Deutschland Team
Good qualified service!
18 May 2026
Reply from MedExpress Deutschland
Thank you for your kind words. Ensuring a high-quality service for you is our priority. Please do not hesitate to contact our customer service if you have any questions in the future.
Ihr MedExpress Deutschland Team
Reply from MedExpress Deutschland
We appreciate your feedback and are happy that you are satisfied with our service. We wish you all the best and are always here to help with any future inquiries.
Your MedExpress Deutschland Team
Good product and delivery.
28 April 2026
Reply from MedExpress Deutschland
Thank you for your feedback! We are pleased to hear that you are satisfied with our service and the delivery process, and our customer service is happy to help if you have any questions in the future.
Your MedExpress Deutschland Team
Reply from MedExpress Deutschland
Herzlichen Dank für Ihr Feedback. Wir freuen uns, dass wir Sie mit unserem Service überzeugen konnten. Für weitere Fragen steht unser Kundenservice jederzeit gerne zur Verfügung.
Ihr MedExpress Deutschland Team
Very Supportive customer service team
Very Supportive customer service team,
very professional
19 December 2025
Reply from MedExpress Deutschland
Our customer service team is delighted to hear your feedback. Thank you for your trust, and please do not hesitate to contact us if you have any future questions.
Ihr MedExpress Deutschland Team
Great customer service
Great customer service, fair pricing and discrete timely delivery ! 💯💯👍
7 February 2026
Reply from MedExpress Deutschland
Thank you for your positive review! We are glad that everything from pricing to delivery impressed you. We wish you the very best on your journey and will be glad to help if you have any further questions.
Ihr MedExpress Deutschland Team
Reply from MedExpress Deutschland
Thank you very much for your kind review! We are pleased that everything went smoothly for you. We are always available for any future questions you may have.
Ihr MedExpress Deutschland Team
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