The sheep butter Itself tastes heavenly good. The delivery was delayed because the sheep butter was not available, so they asked if I wanted to keep the order, which was ok. When the order arrive... See more
Company replied
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What people talk about most
Reviews shaping this summary
The products were overall good, some with very short expiration dates. The frozen goods were great. Very fast delivery. The communication could be better(They don’t answer over WhatsApp at all, and th... See more
The package arrived in fine condition and I really delighted my son, who fell in love with the wonderful taste of Madeira Brisa lemonade. Unfortunately, the delivery was a little late, but that was du... See more
Company replied
“Liquid Gold from the Sun” This is not just olive oil — it’s a story of sunlight, patience, and the quiet strength of old trees. Pressed from hand-picked olives at their perfect ripeness, our o... See more
Company details
- Gourmet Grocery Store
- Deli
- Import Export Company
- Importer
- Online Food Ordering Service
- Online Marketplace
Written by the company
Welcome to Made in Market, where every bite tells a story of faraway lands and rich traditions. For over 25 years, starting in Munich and expanding to Lisbon, we've been the go-to online destination for the finest imported foods, groceries, and beverages from Brazil, Portugal, Germany, and beyond. At Made in Market, we are passionate about bridging cultures through the universal language of food. Our mission is to reconnect you with the comforting tastes of home and ignite your culinary curiosity with new, adventurous flavors. Our extensive catalogue, featuring over 4,500 specialties, is not just a collection of products; it's a carefully curated mosaic of authentic, high-quality ingredients from around the world, and now also include unique African delights. Made in Market stands out for its commitment to quality and authenticity. Each item is meticulously selected to ensure it brings genuine flavors to your table, turning every meal into a nostalgic journey or a new discovery. We understand the importance of connecting people to the tastes that remind them of home or inspire them to explore new culinary horizons. Pioneering in innovation, our business boasts an automated B2B and DTC supply chain, efficiently serving over 40 European countries. This logistical prowess ensures that every delectable item is delivered fresh and fast, straight to your doorstep. At Made in Market, we believe in more than just selling products. We are creating a community where every meal is a celebration of diverse cultures and shared experiences. Whether you're an immigrant longing for familiar tastes, a globetrotter craving that unforgettable dish from your travels, or a culinary enthusiast eager to explore the rich and diverse offerings of the world, Made in Market is here for you. Join us on this gastronomic journey, and let Made in Market bring the world's most exceptional flavors right to your table. With us, every product has a story, and every flavor is an adventure waiting to be savored.
Flavors Without Borders: Our Commitment to Delivering Unmatched Quality and Cultural Connections
Written by the company
- 🌐 Explore the World of Authentic Flavors
- Welcome to Made in Market®, your ultimate online destination for the finest imported food, grocery, and beverage products from Brazil, Portugal, Germany, and beyond. 🛒
- 🍽️ Diverse Delights Await You
- Immerse yourself in a carefully curated selection of authentic flavors that transcend borders. Our diverse and delicious range is designed to transport your palate, bringing the comforts of home or reviving cherished memories from your travels.
- 🌍 Connecting Through Culinary Experiences
- We understand the power of connecting people through the flavors that evoke memories or spark a curiosity for culinary adventures. Whether you're an immigrant seeking familiar tastes, a globetrotter reminiscing about unforgettable dishes, or a culinary enthusiast exploring the world's rich offerings – we are your culinary companion.
- 🛍️ Exceptional Shopping Experience
- Our mission is to provide an unparalleled shopping experience that bridges cultures, delights the senses, and delivers the most exceptional flavors from around the world directly to your doorstep.
- 🏢 Rooted in Tradition, Expanding Horizons
- Born in Munich, Germany, and proudly serving the local Luso-Brazilian community for over 25 years, we've recently expanded operations to Lisbon, Portugal, opening up new economic possibilities. Our automated B2B and DTC supply chain now serves 40+ European countries, offering over 2500 specialty products from Portugal, Brazil, Spain, Germany, and recently, African delights.
- 🌟 Discover, Experience, Enjoy – Where Global Flavors Unite!
- For more information, visit www.madeinmarket.eu
Did you find it cheaper? We match the price!
🌟 Unleash the Power of Savings! 🌟
At Made in Market, we're all about hooking you up with the sickest deals! 🚀
That's why we're throwing down a price match guarantee on all our products. Score a find elsewhere with a lower price tag? We got your back - we'll match that price or drop the cash back in your pocket! 💸
So, if you spot a hotter deal, hit us up! We're ready to drop the mic on those prices 🔥✨
Peep the rules for our price match game:
https://www.madeinmarket.eu/pages/price-guarantee
Contact info
Parque Industrial Armés Bloco 3, Armazém S, 2715-771, Terrugem SNT, Portugal
- +351210508653
- info@madeinmarket.eu
- madeinmarket.eu
4.1
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 2 weeks
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Warm items that should be frozen
Warm items that should be frozen, no response, and no refund.
Seeing people here on Trustpilot with the same issues as me is very disappointing.
We've tried to contact you by email and phone multiple times, but you don't answer our calls or respond to our emails.
Our order number is: #18635
Our frozen goods arrived 1 day late, completely defrosted, and had a very strong, unpleasant smell. We threw it out and contacted you immediately, but received no response.
It's extremely poorly packaged, with only one ice pack.
It's been almost 2 months since we placed the order, and we haven't heard from you.
You have delivered a product that's not okay. Please get back to us and provide a solution.
I cannot recommend anyone ordering from MadeinMarket, and I won't be ordering again.
28 July 2026
Unprompted review
Another great shopping experience with…
Another great shopping experience with Made in Market, Thank you so much for the wonderful Portuguese Honey, Jams and fresh Oranges. and a Big Thank you to the people who packed my Honey and Jams with such care and attention I really appreciate it. Kind regards John. Ireland 28/08/2026
19 August 2026
quick and polite
11 August 2026
I haven't received the order
I haven't received the order. When will I receive it.It's been 18 days. UPS said to contact the sender.
7 August 2026
Reply from Made in Market
Dear Lawrence,
We are very sorry for the delay with your order.
We would first like to clarify that we have not received any direct contact from you regarding this shipment prior to seeing your review. Had you contacted us, we would of course have investigated the situation immediately.
According to the UPS tracking information, your parcel was dispatched correctly and reached the United Kingdom. The last processing scan was at the UPS facility in Feltham. International shipments to the UK can unfortunately experience additional delays, including during customs clearance and local processing, which are outside our direct control.
As the parcel has not progressed as expected, we have now proactively opened an investigation with UPS to locate the shipment and determine the reason for the delay. UPS currently confirms that an investigation is in progress.
We sincerely apologize for the inconvenience. The parcel was dispatched correctly from our side, but we fully understand that you are waiting for your order and expect it to arrive. We will therefore monitor the UPS investigation closely and will also contact you directly with further information.
We hope UPS can locate and deliver your parcel as quickly as possible.
Kind regards,
Made in Market® Customer Support
Absolutely terrible!
Absolutely terrible!
Not only did i wait 2 weeks to get only part of my order, when it was delivered the box looked like it was thrown out of a plane! One of my chouriço was liquid like it was left in the sun all day, immediately thrown out. The palha potato packs were crushed by the 1.5 liter bottles of sumol that was thrown on top of them. So they exploded in the box and were lose, had to throw that out. The bechamel sauce was crushed. Ridiculous. 1,500.00 + dkk for this? Never ever again.
I amend my review to acknowledge after several emails, I did finally get a response. Yes, they canceled the rest of the order. Yes they said they will issue a refund, but of course I haven't received yet but do believe I will. That being said I don't feel they necessarily took the initiative to make their client happy as opposed to me pressing the issue. However I appreciate the resolution.
20 August 2026
Unprompted review
Reply from Made in Market
Dear Diane,
We are sorry that your order arrived with transport damage. As explained in our direct correspondence, we acknowledged the damaged straw potatoes and issued a refund. We also refunded the chouriço you raised concerns about, despite explaining that the visible/liquefied fat can naturally occur with this type of product due to temperature variations during transport.
We would also like to clarify that the béchamel sauce itself was intact and had not leaked.
Following your request not to receive the outstanding items from your order, we have also cancelled the remaining shipment and are processing the corresponding refund.
We take responsibility for addressing problems when they occur, and we have done so in this case through direct communication, refunds for the products concerned, and cancellation of the outstanding order at your request.
We sincerely regret the transport damage and understand your disappointment. However, we would also respectfully ask that reviews reflect the resolution provided and that communication about our company remains factual and respectful.
Kind regards,
Made in Market® Customer Support
2 months delivery, broken and missing items & missing compensation
2 months delivery, missing items and no compensaiton.
About three months ago I ordered a box full of items - it took two months to arrive.
Half of the delivery time was for the seller to dispatch, the other half was for UPS to bring it.
Upon delivery a third of the items was completely missing, another third was broken and the last third was either soaked in olive juice or covered in spice powder.
All of this can be blamed on UPS, but when I had to find a resolution with the seller, they were extremely unwilling to find a fair way to settle this. Ideally I just wanted them to resend everything, but instead they decided to refund me some of the items not received/damaged, but not all.
This means that I've now paid 120€ for a bunch of food with only 1/3rd useful. I was compensated around 40€ and they offered me an "extraordinary 10€ store voucher" on top of that, considering that as generous.
The items I really wanted turned out to be missing, and if I had to reorder those - I wouldn't even be able to cover it with the refunds that I've received.
Communication with the seller was mostly quick, other times it would take them 1+ week to reply.
I can't blame the seller for the items getting destroyed, but I can blame their foul way of dealing with cases like this if you are to get unlucky with the transportation!
24 July 2026
Unprompted review
Reply from Made in Market
Hi Sofus,
We are very sorry that your order and the subsequent resolution left you with this impression.
Your shipment was unfortunately severely affected while in transit with UPS, resulting in missing and damaged products. We fully acknowledge that, regardless of where the damage occurred, it was our responsibility to help bring the matter to a satisfactory conclusion.
Following the delivery, we reviewed the products reported as missing or damaged and processed refunds to the original payment method, as well as additional store credit as a goodwill gesture. We understand from your feedback that you did not feel the final amount fairly reflected the condition of the shipment or the time and effort involved in resolving the case, and we are sorry that we were ultimately unable to reach an outcome you considered fair.
We also recognise that this case took far too long and involved considerably more communication than should ever be necessary for a customer order. Your feedback regarding both long-distance packaging and how damaged-delivery cases are handled has been noted and will be reviewed internally.
Thank you for taking the time to share your experience, and despite the disappointing outcome, we sincerely wish you all the best.
Kind regards,
Made in Market
I've been waiting now for more than a…
I've been waiting now for more than a week for an answer, and still haven't gotten it. I've called and emailed.
We received our items completely defrosted because they were delayed with UPS, and we've heard nothing from Made in Market.
I can't recommend anyone buying from Made in Market; the entire experience has been so horrible.
Update, my order number is: #18635
As mentioned I have emailed you about this, and received no reply.
30 July 2026
Unprompted review
Reply from Made in Market
Hi Phillip,
Thank you for bringing this to our attention. We take concerns regarding frozen deliveries very seriously and have tried to identify the order described in your review.
Unfortunately, we have been unable to locate a recent order for frozen items under the name provided, and we do not have an order number that would allow us to investigate the shipment or the communications you referenced.
We would very much like to look into this. Please contact us directly with your order number, or update your review to include the order number so that we can identify the transaction and investigate what happened.
As soon as we have that information, we will be happy to review the circumstances and assist accordingly.
Made in Market
extremely dissatisfied
I am extremely dissatisfied with my experience. I ordered frozen products (which, by the way, come with a very expensive shipping fee), and they arrived completely thawed and at room temperature. The Styrofoam cooler box was broken on the bottom, which clearly compromised the packaging.
I had to throw all of the products away because I have no idea how long they had been sitting at room temperature, and we are currently experiencing an intense heat wave.
I tried calling customer service as soon as the package arrived, but no one answered. I then sent an email and received no response. I sent a second email and still have not heard back.
I am very upset that I wasted my money. I am extremely disappointed with both the delivery quality and the lack of after-sales customer service. This was my first time ordering from this website, and unfortunately I cannot recommend it.
29 July 2026
Reply from Made in Market
Hi Cristiane,
Thank you for your feedback, and we’re very sorry both for the condition in which some of your products arrived and for the delay in getting back to you.
Having reviewed what happened, it appears that some of the products were damaged during transit. We completely understand how disappointing it must have been to receive your order in that condition, particularly after paying for shipping.
We have now responded to your email and issued a refund for the products that arrived damaged. We apologize that we weren’t able to respond to your original messages sooner.
If there is anything regarding your order that you feel remains unresolved, please reply to our email and we’ll be happy to assist further.
Thank you for giving us the opportunity to address this.
Reply from Made in Market
Hi James,
We are sorry to hear that you were disappointed by the import charges applied to your order.
As the United Kingdom is outside the EU, orders containing alcoholic products may be subject to UK import charges, including customs/excise duties, VAT and carrier-related clearance fees. These charges are imposed separately from the amount paid to us for the products and shipping.
For this reason, before dispatching this particular order, we emailed you specifically to advise that additional UK import charges could apply and asked for confirmation that you understood and accepted these charges before we proceeded with shipment.
We appreciate you as a returning customer and understand that receiving a substantial additional charge is frustrating. Unfortunately, however, these import charges are not amounts charged or retained by Made in Market and are outside our control.
We are sorry that this has affected your experience with us and remain available if you would like any information from us regarding the shipment that may assist you in querying the charges with the relevant carrier or authority.
Made in Market Support Team
Quick and easy at a reasonable price
24 July 2026
Reply from Made in Market
Thank you, André! 😊
It’s great to see you back for a second order, and even better to hear that everything was quick, easy and good value. That’s exactly what we aim for.
Thank you for taking the time to leave us 5 stars — we really appreciate it. As a small thank-you, we’ve sent a little gift to your email. 🎁
Hope to see you again soon!
All the best,
Made in Market® Team
Great service.
3 July 2026
Order 6 boxes only received 5 that…
Order 6 boxes only received 5 that where half the size of the ones in the picture of the item i thought I was buying. I picked this site because it looked like a good deal but infact it worked out to be far more expensive than just buying fom a shop here in my country . Now claiming to have sent 6 boxes but there was only absolute liars avoid at all cost
13 July 2026
Reply from Made in Market
Hi Cathal,
we’re sorry to hear that you were disappointed with your purchase.
We have reviewed your order and can confirm that the correct quantity was shipped and delivered.
Regarding the size, the product title clearly states the weight of each item as 290g (“Vidal Rainbow Multicolor Girdles - 290g”), and this information is also shown on the product page before purchase.
We understand that the product may not have met your expectations, but the item you received matches the product you ordered.
If there is anything else you believe is incorrect with your order, please contact us directly and we’ll be happy to look into it.
Great service, great products❤️
Realy I enjoy great service and products. Exellent quality and tasty sardines, and price friendly❤️
2 July 2026
The customer has had major problems in responsibly managing the delivery process.
There have been challenges with the clarity of delivery charges for my previous orders. After sorting them out, I received the latest order that UPS delivered to me. The majority of the products in the order that were glass had broken during the delivery process. I have made a complaint about the broken products to you and UPS and requested a refund for them. I made a complaint almost two weeks ago and unfortunately I have not received any response from either party. The current result is that I have paid a significant amount for my order and its delivery, but as a result I have received a box of broken glass. This operating model is not responsible or customer-oriented and it erodes trust in you as a seller.
18 June 2026
Reply from Made in Market
Dear Jori,
Thank you for taking the time to share your feedback.
We are genuinely sorry that your order arrived damaged and that the delivery experience did not meet the standards either you or we expect. While the damage occurred during transportation, we fully understand that the overall experience reflects on us as your retailer.
We appreciated your constructive communication throughout this case and worked with both you and UPS to investigate the damage. The affected products have since been refunded to your original payment method, and we have also used your feedback to review both our packaging procedures and our delivery processes.
We understand that experiences like this can undermine confidence, and we sincerely regret that. Your comments have been invaluable in helping us identify areas where we can improve.
Thank you again for your honest feedback. We hope that, in the future, we have the opportunity to restore your confidence and provide you with the level of service you rightly expected.
Kind regards,
The Made in Market Team
After multiple orders on this platform
After multiple orders on this platform, the worst thing i can say about it, is that it has been very inconsistent in terms of the time from the payment to sending.
It could be 1 or 2 days, or it could be that they don't even have it ready to send and it can take a week or more!
25 June 2026
Quick delivery and securely packaged
Quick delivery and securely packaged. Will definitely order again
28 May 2026
Reply from Made in Market
Hi Ciara,
Thank you so much for your lovely review! 😊
We’re delighted your Vinho Verde arrived quickly and safely packaged — precious cargo deserves a smooth journey. 🍷✨ As a small thank-you, we also tucked a little gift into your mailbox, and we hope it brought an extra smile when you opened the box. 🎁
It means a lot to know you’ll be ordering again, and we can’t wait to welcome you back for more Portuguese favourites.
Warm wishes from all of us at Made in Market 🇵🇹💛🍇
„Brisa“ Madeira in 2024
We visited Madeira in 2024. We were absolutely delighted by the soft drink "Brisa." Unfortunately, it isn't available in Germany—but you made it possible! Thank you for that!
14 May 2026
Reply from Made in Market
Lieber Christoph,
vielen Dank für Deine wunderschöne Bewertung! 😊
Wie schön, dass wir Dir ein Stück Madeira nach Deutschland bringen konnten — Brisa ist eben wie ein kleiner Sonnenstrahl von der Insel im Glas. 🌴🍹
Wir wünschen Dir viel Freude mit jeder Flasche und sagen herzlich: muito obrigado für Dein Vertrauen! 🇵🇹✨
Amazing customer service!
Amazing customer service!
I ordered sweets and cake the first time, and package arriving at Finland in one week.
Customer service team is efficient and very helpful!
Highly recomended！
4 May 2026
This company is fast and the goods are…
This company is fast and the goods are packed well. I enjoy the customer service. They even provided me with a generous gift of two big chocolate bars for being. Good costumer.
22 April 2026
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