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MocoQueen Reviews 

2,152
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 662 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and comfort of the products, often noting how natural they feel even after extended wear. Many appreciate the wide selection of lenses, including prescription options, which allow for vibrant color changes and unique effects. People also frequently highlight the fast shipping and the appealing, secure packaging of their orders. The customer service is also commended for being responsive and helpful in resolving issues. However, some customers also noted issues with product quality, such as receiving defective or damaged lenses. A few other people also felt that some lenses caused blurry vision or did not appear as expected. Delivery issues were also mentioned, including packages being lost, delayed, or not delivered due to incorrect address details.

What people talk about most

Product

Clients share positive opinions on product quality, often highlighting that the lenses are comfortable, soft,... See more

Quality

Reviewers consistently express satisfaction with the quality of the products, noting that items like lenses... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast shipping and quick... See more

Customer communications

Customers consistently note positive experiences with contact lenses, praising their quality, comfort, and... See more

Order

Users describe positive interactions with order, with many expressing satisfaction and a willingness to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery was on time, packaging was very cute and beautiful packaged safely . I let my contacts sit in solution over night before using them I loved them they fit perfectly . Didn’t have that uncomfor... See more

Rated 5 out of 5 stars

Fast shipping and pretty contacts! The delivery was really fast (I should've been looking for contacts earlier haha) and they ended up being really pretty. I will highlight, as the posting says, the c... See more

Rated 5 out of 5 stars

Website is so easy to use, AMAZING selection with the THE BEST prices!!! This was not my first purchase from MocoQueen and won't be my last either. Always satisfied!! Contacts are packaged and shipped... See more

Rated 5 out of 5 stars

I love mocoqueen lenses! They are so comfortable and easy to put in! My eyes never feel dry or irritated, even after wearing them for a long time! I really like the 17mm mini scleras because they have... See more


Company details

  1. Contact Lenses Supplier
  2. Cosmetics Industry
  3. Costume Store

Written by the company

The objective of Moco Queen is to enchant people's eyes with the magic of colored contacts. We are dedicated to going above and beyond the expectations of cosplayers and makeup artists by helping them bring their characters to life and accentuate their most captivating features. #coloredcontacts #Halloween Cosplay #Anime Costume #Movie #ColoredLenses


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(2,152)

659 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great service

took a little longer to arrive than it said it would but I expected that due to usps delays during the world cup. the contacts are really great quality as well, no burning or scratching.

29 June 2026
Rated 5 out of 5 stars

Quality product!

They came right on time and the box was so cute!! They were super comfortable for my first time wearing contacts!

29 June 2026
Rated 5 out of 5 stars

Quite comfortable!!

Very comfortable contacts for my Rui cosplay!! They arrived in time for the event I was going to and despite having really dark brown eyes, they blended nicely. I highly recommend!! ^^

1 July 2026
Rated 5 out of 5 stars

Best in town!

Website is so easy to use, AMAZING selection with the THE BEST prices!!! This was not my first purchase from MocoQueen and won't be my last either. Always satisfied!! Contacts are packaged and shipped perfectly and so, so comfortable to wear!

22 June 2026
Rated 5 out of 5 stars

Sophie was absolutely amazing and…

Sophie was absolutely amazing and helpful with everything, I'm hoping I can get to a point one day where I can try new lenses that come in, it was easy to insert the 10% discount from the widow. I do wish you guys had a app though you can install to your phone

26 June 2026
Rated 1 out of 5 stars

Do not buy fast shipping (scam)

Paid a hefty amount extra to make sure my contacts came on time for an event. Contacts aren't here and my cosplay is ruined now. USPS says its the sellers fault and still haven't gotten an update from the business.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Best Lenses you Can Get!

I order from Mocoqueen whenever I need contact lenses. They're not uncomfortable and I love that I don't have to worry about them damaging my eyes. The selection of colors and styles is top notch, the delivery is always fast, and they always have a coupon that you can use if you buy more than one pair.

22 June 2026
Rated 5 out of 5 stars

Perfect

The product arrived very quickly after it shipped, when I received the package everything was sealed and packaged neatly, the product itself looked EXACTLY as advertised for a very low price, this is my 2nd purchase on this website and it won't be my last.

24 June 2026

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