Motorsweden Reviews 

4,401
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I would like to highlight the warehouse manager and his team for their high level of service. The warehouse manager we had personal contact with, treated us extremely professionally when needed to qu... See more

Company replied

Rated 5 out of 5 stars

The delivery was so much faster than expected,the packaging was great ,the whole experience from purchase to receive was 5 star

Company replied

Rated 1 out of 5 stars

Avoid these cowboys. when the product brakes down ( under guarantee) and it will, you are expected to carry the broken down product ATV ect to your nearest repair shop, or be charged for the privilege... See more

Company replied

Rated 5 out of 5 stars

Very fast delivery, tho DHL has the fault for not transporting it right,the bike was all with scratches and the brakes were leaking,there was almost no protection like a cage ,the box was all ripped... See more

Company replied

Company details

  1. Motorcycle Dealer
  2. ATV Dealer
  3. Moped Dealer
  4. Motor Scooter Dealer
  5. Motorcycle Parts Store
  6. Scooter Repair Shop

Information provided by various external sources

Motorsweden´s ambition är att tillhandahålla ett brett sortiment av dirtbike & fiddy, cross, ATV & fyrhjuling, EU-scooter & moped, minimoto och el scooter samt reservdelar och tillbehör till marknadens lägsta pris. Motorsweden importerar alla produkter direkt från fabrik utan mellanhänder och detta tillsammans med inköp i stora volymer gör att vi kan pressa priserna långt under genomsnittet utan att kvalitén påverkas.

Motorsweden.se

Written by the company

Vi lyssnar på våra kunder!

Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

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4.0

All reviews

(4,401)

610 reviews in the last 12 months

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Rated 5 out of 5 stars

The delivery was so much faster than…

The delivery was so much faster than expected,the packaging was great ,the whole experience from purchase to receive was 5 star

21 August 2026
Motorsweden logo

Reply from Motorsweden

Hi,

Thank you so much for your kind words! We're delighted to hear that your delivery arrived faster than expected and that you were happy with both the packaging and the overall shopping experience.

Providing excellent service from purchase to delivery is something we strive for every day, so it's wonderful to know we met your expectations.

Thank you for your 5-star feedback and for choosing Motorsweden. We hope you enjoy your purchase, and we're always here if you need any assistance in the future.

Rated 1 out of 5 stars

I haven’t received what I bought on time

I haven’t received what I bought on time

20 June 2026
Motorsweden logo

Reply from Motorsweden

We are sorry to hear that you have not received your order on time. We understand how frustrating this can be.

Please send us your order number so we can check the status of your delivery and assist you further.

Thank you for your patience.

Rated 4 out of 5 stars

Really fast delivery and product came…

Really fast delivery and product came in perfekt condition

19 June 2026
Motorsweden logo

Reply from Motorsweden

Thank you for your kind feedback! We’re very happy to hear that your order arrived quickly and in perfect condition.

We truly appreciate your support and hope to see you again soon!

Rated 3 out of 5 stars

Too much price in VAT and Deliver…

Too much price in VAT and Deliver charge.

25 May 2026
Motorsweden logo

Reply from Motorsweden

Thank you for your feedback. We understand that the VAT and delivery charges may feel too high. Unfortunately, these costs are based on shipping rates and tax regulations, which we are unable to fully control.

We truly appreciate your understanding and hope we can still serve you in the future.

Rated 1 out of 5 stars

Avoid these cowboys

Avoid these cowboys. when the product brakes down ( under guarantee) and it will, you are expected to carry the broken down product ATV ect to your nearest repair shop, or be charged for the privilege of getting it transported to be repaired. They don’t collect the product to repair it, but they don’t offer to repair it at your residence. The repair will take a long time, maybe 2 months just to get the parts needed for a machine that has only travelled 72km. If you want excuses and countless emails with a massive amount of effort put into reasons why any chance of compensation or remittance for transportation or inconvenience will never happen, then this is the company for you. A big waste of time and effort.

26 February 2026
Unprompted review
Motorsweden logo

Reply from Motorsweden

Hello,

Thank you for sharing your experience. We are truly sorry to hear that you feel disappointed and frustrated – that is certainly not the experience we want our customers to have.

We understand that it can be both time-consuming and inconvenient when a product needs to be repaired, especially when it comes to transportation and waiting for spare parts. Regarding warranty cases, we follow the procedures and terms that apply to our products, but we also take your feedback very seriously.

Delivery times for spare parts can sometimes be affected by external factors beyond our direct control, but we always work to ensure that the process is as fast and smooth as possible. We apologize if our communication has felt insufficient or frustrating.

Rated 5 out of 5 stars

Good fast nice

28 October 2025
Motorsweden logo

Reply from Motorsweden

Stort tack för ditt omdöme! Kul att höra att du är nöjd med både fart och upplevelse — det betyder mycket för oss. Hoppas vi ses igen snart! 🚀

Rated 1 out of 5 stars

EXTREMELY BAD

EXTREMELY BAD – Motorsweden Cheats Customers & Ignores Legal Obligations

Order Number: #195819

I submitted my moped to JAT Racing for service on 22 September 2025, and Motorsweden was supposed to deliver the spare parts required for the repair. As of 27 October 2025, 35 days later, the parts still have not been delivered.

I have contacted them repeatedly, but they ignore all messages and calls. This delay has caused serious financial loss and daily inconvenience, as I rely on my moped for work. Because of their complete negligence, I am now forced to take legal action under Swedish consumer law (Konsumentköplagen, 1990:932).

Motorsweden’s service is unprofessional, unreliable, and deceitful. They cheat customers, fail to meet deadlines, and show no respect for their clients. I strongly urge anyone considering purchasing from them to avoid Motorsweden at all costs — they cannot be trusted.

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Bought Viarelli GT1 class 2 black

Bought Viarelli GT1 class 2 black. Very much satisfied. Quick and smooth delivery for free. Thank you "MotorSweden".

5 September 2025
Motorsweden logo

Reply from Motorsweden

Thank you very much for your kind review, welcome back!

Rated 5 out of 5 stars

We received everything though it took…

We received everything though it took longer than expected to arrive.

7 August 2025
Motorsweden logo

Reply from Motorsweden

Thank you so much for sharing your experience! We’re glad to hear that everything arrived safely, even if the delivery took a bit longer than expected. Hopefully, next time it will be just as smooth but faster. 👍

Rated 5 out of 5 stars

I would like to draw attention to the warehouse manager and his team

I would like to highlight the warehouse manager and his team for their high level of service. The warehouse manager we had personal contact with, treated us extremely professionally when needed to quickly ensure that we received the support we needed. Highly recommend Motorsweden as a supplier 👏🏻
/Mattias

21 July 2025
Unprompted review
Motorsweden logo

Reply from Motorsweden

Thanks so much, Mattias! We're thrilled to hear that the warehouse manager and team gave you such professional and quick support 👏🏻 Always great when things just work smoothly – hope to see you back again soon!

Rated 1 out of 5 stars

I did not receive my complete order

I did not receive my complete order. I received a shipment of the mounting kit, but not the top box.

Din order #2000121812

10 July 2025
Motorsweden logo

Reply from Motorsweden

Sorry to hear that part of your order is missing – that’s definitely not how it should be. Please reach out to us at kundservice@motorsweden.se with your order number so we can get this sorted quickly.

Rated 5 out of 5 stars

Bra ,bra,bra

11 May 2025
Motorsweden logo

Reply from Motorsweden

Tack så mycket för det härliga omdömet! 😄 Det gläder oss att allt fungerade som det skulle.

Hoppas vi får chansen att hjälpa dig igen framöver! 🚀

Rated 5 out of 5 stars

Excellent thanks

Excellent thanks

10 January 2025
Motorsweden logo

Reply from Motorsweden

Thank you so much for your excellent review! 🌟 We're thrilled to hear that you're satisfied. Your support means a lot to us, and we look forward to serving you again in the future. Thanks for choosing us! 😊

Rated 5 out of 5 stars

Very fast delivery but bad transport

Very fast delivery, tho DHL has the fault for not transporting it right,the bike was all with scratches and the brakes were leaking,there was almost no protection like a cage ,the box was all ripped apart.. but the bike is functioning. So thumbs up for motorsweden.se
DHL,you need to do better :)

22 December 2024
Motorsweden logo

Reply from Motorsweden

Thank you so much for your review! We're delighted to hear you were happy with the fast delivery and that your bike is functioning well. However, we’re truly sorry to learn about the issues with the transport. Your experience with the scratches, leaking brakes, and damaged packaging is not acceptable, and we’ll make sure to address this with DHL to ensure better handling in the future.

We appreciate your understanding and your kind words about our service despite the transport issues. If there’s anything further we can assist you with, don’t hesitate to reach out to us at kundservice@motorsweden.se. Thank you again for your feedback, and we hope you enjoy your bike! 😊🚴‍♂️

Rated 5 out of 5 stars

Helpful and informative staff

Helpful and informative staff, items are as described, affordable pricing, fast service,
good support

26 November 2024
Motorsweden logo

Reply from Motorsweden

Thank you so much for your wonderful review! 😊 We’re delighted to hear that you found our staff helpful and informative, and that you’re happy with the quality of our items, pricing, and fast service. Providing excellent support and a great customer experience is always our goal. We truly appreciate your kind words and look forward to serving you again! 🌟

Rated 3 out of 5 stars

Overral the scooter is good.

Overral the scooter is good.
But the power is not sufficient to drive in slight hilly roads.
Its better if this scooter has more power to ride hilly roads easily.

11 November 2024
Motorsweden logo

Reply from Motorsweden

Thank you for your feedback! We’re glad to hear that you find the scooter overall good. However, we understand your concern about its performance on hilly roads. This scooter is primarily designed for children and flat terrain, which might explain the limitations in power for steeper areas.

If you have any questions or would like assistance in finding a solution that better suits your needs, please feel free to contact us at kundservice@motorsweden.se. We’re here to help and appreciate your input!

Rated 1 out of 5 stars

Worst Company

Worst Company. I ordered a wire for the speedometer and they send me completely the wrong part. Now they refuse to repay my shipping although I have in writing that they promise to refund shipping

1 August 2024
Unprompted review

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