I would like to highlight the warehouse manager and his team for their high level of service. The warehouse manager we had personal contact with, treated us extremely professionally when needed to qu... See more
Company replied
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I would like to highlight the warehouse manager and his team for their high level of service. The warehouse manager we had personal contact with, treated us extremely professionally when needed to qu... See more
Company replied
The delivery was so much faster than expected,the packaging was great ,the whole experience from purchase to receive was 5 star
Company replied
Avoid these cowboys. when the product brakes down ( under guarantee) and it will, you are expected to carry the broken down product ATV ect to your nearest repair shop, or be charged for the privilege... See more
Company replied
Very fast delivery, tho DHL has the fault for not transporting it right,the bike was all with scratches and the brakes were leaking,there was almost no protection like a cage ,the box was all ripped... See more
Company replied
Motorsweden´s ambition är att tillhandahålla ett brett sortiment av dirtbike & fiddy, cross, ATV & fyrhjuling, EU-scooter & moped, minimoto och el scooter samt reservdelar och tillbehör till marknadens lägsta pris. Motorsweden importerar alla produkter direkt från fabrik utan mellanhänder och detta tillsammans med inköp i stora volymer gör att vi kan pressa priserna långt under genomsnittet utan att kvalitén påverkas.
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Ji-Te gatan 2, 265 38, Åstorp, Sweden
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The delivery was so much faster than expected,the packaging was great ,the whole experience from purchase to receive was 5 star
Reply from Motorsweden
Reply from Motorsweden
Really fast delivery and product came in perfekt condition
Reply from Motorsweden
Reply from Motorsweden
Avoid these cowboys. when the product brakes down ( under guarantee) and it will, you are expected to carry the broken down product ATV ect to your nearest repair shop, or be charged for the privilege of getting it transported to be repaired. They don’t collect the product to repair it, but they don’t offer to repair it at your residence. The repair will take a long time, maybe 2 months just to get the parts needed for a machine that has only travelled 72km. If you want excuses and countless emails with a massive amount of effort put into reasons why any chance of compensation or remittance for transportation or inconvenience will never happen, then this is the company for you. A big waste of time and effort.
Reply from Motorsweden
EXTREMELY BAD – Motorsweden Cheats Customers & Ignores Legal Obligations
Order Number: #195819
I submitted my moped to JAT Racing for service on 22 September 2025, and Motorsweden was supposed to deliver the spare parts required for the repair. As of 27 October 2025, 35 days later, the parts still have not been delivered.
I have contacted them repeatedly, but they ignore all messages and calls. This delay has caused serious financial loss and daily inconvenience, as I rely on my moped for work. Because of their complete negligence, I am now forced to take legal action under Swedish consumer law (Konsumentköplagen, 1990:932).
Motorsweden’s service is unprofessional, unreliable, and deceitful. They cheat customers, fail to meet deadlines, and show no respect for their clients. I strongly urge anyone considering purchasing from them to avoid Motorsweden at all costs — they cannot be trusted.
Bought Viarelli GT1 class 2 black. Very much satisfied. Quick and smooth delivery for free. Thank you "MotorSweden".
Reply from Motorsweden
We received everything though it took longer than expected to arrive.
Reply from Motorsweden
I would like to highlight the warehouse manager and his team for their high level of service. The warehouse manager we had personal contact with, treated us extremely professionally when needed to quickly ensure that we received the support we needed. Highly recommend Motorsweden as a supplier 👏🏻
/Mattias
Reply from Motorsweden
I did not receive my complete order. I received a shipment of the mounting kit, but not the top box.
Din order #2000121812
Reply from Motorsweden
Very fast delivery, tho DHL has the fault for not transporting it right,the bike was all with scratches and the brakes were leaking,there was almost no protection like a cage ,the box was all ripped apart.. but the bike is functioning. So thumbs up for motorsweden.se
DHL,you need to do better :)
Reply from Motorsweden
Helpful and informative staff, items are as described, affordable pricing, fast service,
good support
Reply from Motorsweden
Overral the scooter is good.
But the power is not sufficient to drive in slight hilly roads.
Its better if this scooter has more power to ride hilly roads easily.
Reply from Motorsweden
Worst Company. I ordered a wire for the speedometer and they send me completely the wrong part. Now they refuse to repay my shipping although I have in writing that they promise to refund shipping
The viarelli agrezza 250 fell apart the day I got it so I do not recommend buying it
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