Liki24.de Reviews 

124
TrustScore 2.5 out of 5

2.4

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Company details

  1. Health and Beauty Shop

Written by the company

We are making Health! Liki24 ist eine Marktplattform für Gesundheitsprodukte und -dienstleistungen. Wir machen gesundes Leben zugänglicher und günstiger. Unser Leitbild - Gesundheit ohne Grenzen! Das Einkaufen auf Liki24 ermöglicht es Ihnen, Produkte aus verschiedenen Ländern zu kaufen, den besten Preis für jeden Artikel zu wählen und alle Produkte in einer einzigen Bestellung zu erhalten.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

124 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

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2.4

All reviews

(124)

72 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst experience

Worst experience, worst website.

Update 13 August: I never wanted or requested the €3-5 discount. I did not agree to receive the product every month, nor did I knowingly consent to any subscription.

I do not check my emails every day, and I do not even have an account on your website. I have tried to create one, but your website does not allow me to do so. How is it possible for a subscription to be created in my name when I do not even have an account?

Even more concerning, I cannot cancel this subscription myself, and you have told me that you cannot cancel it either. How is it possible that, in 2026, neither the customer nor the company can cancel a subscription that was never requested or knowingly authorized in the first place?

I am now forced to spend hours trying to resolve a problem I did not create, while your website does not even provide a functioning way for me to create an account, access this supposed subscription, or cancel it.

This situation is completely unacceptable. I expect the subscription to be cancelled immediately and no further charges to be made. Given the way this has been handled, I also believe that the relevant consumer protection authority should be informed about these practices.

12 August 2026
Unprompted review
Liki24.de logo

Reply from Liki24.de

Dear Ciprian Nistor,

We sincerely apologize for the frustration and confusion regarding your order (400231781) and the subscription service.

The "Autoship & Save" option provides a discounted price for recurring deliveries and is selected during checkout. A reminder notification regarding the upcoming scheduled order was also sent to you in advance.

Please note that subscriptions can be easily managed or cancelled at any time directly within your personal account. If you wish to stop future deliveries, you can do so in your account settings.

If you need any assistance with this, please let us know.

Best regards,

Rated 4 out of 5 stars

One of worst customer service

One of worst customer service. There is no phone number to call. My order is showing that, it is delivered but I didn't receive it. The customer service email Address does not respond. Never again.

update: Liki24 dealt with my problem. But the service email address should send a response faster.

8 July 2026
Unprompted review
Liki24.de logo

Reply from Liki24.de

Dear Faisal Amin,

Thank you for sharing your feedback. We would like to clarify the status of your orders to resolve this misunderstanding:

Order ...1485: This package was unfortunately returned by the delivery service. As confirmed in our recent message, this order has been cancelled, and a full refund has been issued back to your payment method (typically taking 1–3 business days depending on your bank).

Order ...4307: We see that you placed a new order on Saturday, July 11th. It has been successfully packed and is being shipped out to you today, July 13th.

Our support team communicates primarily via email and online chat to ensure all tracking details and refund updates are properly documented. Please rest assured that your refund for the cancelled order is on its way, and your new package is already en route.

Best regards,

Rated 5 out of 5 stars

I was prepared for the worst based off…

I was prepared for the worst based off the reviews but I was positively surprised! The order came in the original delivery window, complete and I even received some free samples!!
Take into consideration that liki isn't a seller and if the original farmacy doesn't send your products promptly, then there is very little things they can do.
Overall, excellent experience: products that I can't find anywhere else for a great price. Only thing that wasn't great was that one of the boxes came ripped, but it's just a piece of cardboard so it doesn't really matter

15 June 2026
Unprompted review
Liki24.de logo

Reply from Liki24.de

Vielen Dank für Ihre positive Bewertung unseres Services. Wir arbeiten kontinuierlich daran, unseren Kunden eine schnelle und qualitativ hochwertige Auftragsabwicklung zu bieten. Es freut uns sehr, dass Sie dies schätzen

Rated 1 out of 5 stars

REPORTED TO THE UK ACTION FRAUD NATIONAL AGENCY

This is a scam website which I have reported to the Action & Fraud UK Agency. They position themselves as a marketplace, you place an order and it's never confirmed, nor delivered. Once you made the payment, they hack your bank/paypal account and continue to take small amounts of money often so you do not realise the money is being taken. SCAM WEBSITE. After purchasing an item 1 month ago, never received it, no confirmation, no customer service. Liki24 has also hacked my PayPal account and have been taking regular small amounts of money which I spotted and reported to the Action Fraud Team UK and to the police and PayPal. There is a lady who wrote to me from a 'non-reply' email threaning me to take down my review or 'there will be consequences'. I am working with the police on this matter and have all the receipts which I will upload as soon as the police gives me a thumbs up to publish it.
Your response is so untrue that you have not been able to provide neither myself nor PayPal with the tracking number. If this was accurate, why would you send an incomplete tracking number on Trustpilot and not to my email nor PayPal? SCAMMERS

13 May 2026
Unprompted review
Liki24.de logo

Reply from Liki24.de

Hi Maggie. We have investigated your claims and confirmed they are factually incorrect. Your order is legitimate and currently in transit via UPS (Tracking: 1ZKY...0294), with delivery scheduled for May 19. The lack of initial confirmation was due to an incorrect email address provided during checkout (s***9@hotmail.com), which we helped you correct on April 28. As this review contains factually incorrect information, we have requested a formal investigation by Trustpilot support.

Rated 1 out of 5 stars

Rosy

One of the worst site i ve Ever shopped in had ordered 2 shampoo from this site, when I received the package it was conditioner inside of the packet, I paid 40 € I ve wasted

25 March 2026
Liki24.de logo

Reply from Liki24.de

Hi Rosy, thank you for sharing your feedback.

We have carefully reviewed your order №400196267. According to our records and the order confirmation, the items selected and purchased were 2 units of Marc Anthony Strictly Curls Conditioner (380 ml).

Our fulfillment team processed the order exactly as it was placed, and we have confirmed that the products delivered matched the items specified in your cart at the time of purchase.

Best regards

Rated 1 out of 5 stars

Waited 2,5 weeks for shipping

Waited 2,5 weeks for shipping, then reviewed only one item out of two. After week no response from customer service, terrible shop.

2 March 2026
Unprompted review
Liki24.de logo

Reply from Liki24.de

Hello! We are very sorry that your recent experience with our service was negative. We strive to correct our mistakes and be as helpful as possible. Please send us more detailed information at service@liki24.de so we can look into the situation more closely and provide you with feedback

Rated 1 out of 5 stars

¡Estafa! Venden muestras gratuitas a precio de oro.

He realizado un pedido. Me han enviado productos DE MUESTRA. De esos que regalan los visitadores médicos gratis por un valor increíble que he pagado. El canal de soporte no funciona. Nunca responden los correos. Es un sitio de mala muerte. Podría decir que me han timado. Jamás compraría ahí nuevamente.

I placed an order and they sent me SAMPLE products. I'm talking about the kind pharmaceutical reps hand out for free, yet I paid a fortune for them. The support channel doesn't work; they never reply to emails. It’s a sketchy site. I’d go as far as saying I’ve been scammed. I would never buy from there again.

3 February 2026
Unprompted review
Liki24.de logo

Reply from Liki24.de

Hello! We are very sorry that your last experience with our service was negative. We strive to correct our mistakes and be as helpful as possible. Please send us your order number to service@liki24.de so that we can investigate the situation more closely and get back to you.

Rated 1 out of 5 stars

I purchased a fat burner from GNC

I purchased a fat burner from GNC, and I am extremely disappointed with the product. It looks questionable in quality, and when I requested proper documentation or a certificate of authenticity, I did not receive a clear or professional response. This raises serious concerns about the product’s originality and reliability. I would strongly advise others to be cautious and cannot recommend likii24 as a reliable provider.

26 August 2025
Liki24.de logo

Reply from Liki24.de

Hallo! Es tut uns sehr leid zu hören, dass Ihre letzten Erfahrungen mit unserem Service nicht Ihren Erwartungen entsprochen haben. Wie wir sehen, haben Sie Ihre Auftragsnummer angegeben, und nach Überprüfung können wir bestätigen, dass Ihre Anfrage erfolgreich gelöst wurde.

Rated 1 out of 5 stars

That’s a SCAM!!

That’s a SCAM!!! You will never see your order - 5th time there is the “problem to send my package” - they will never send you the link that the package is on the way to you - DO NOT INVEST YOUR MONEY !!!

1 October 2024
Unprompted review
Liki24.de logo

Reply from Liki24.de

Hello! We are very sorry that your recent experience with our service was negative. We strive to correct our mistakes and be as helpful as possible. Please send us more detailed information at service@liki24.de so we can look into the situation more closely and provide you with feedback

Rated 5 out of 5 stars

Good products

Good products, very good priceș, very good delivery

25 October 2024
Liki24.de logo

Reply from Liki24.de

Thank you for your positive feedback on our service

Show reviews in all languages. (124 reviews)

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