Libristo Spain Reviews 

255
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful and fantastic selection of hard-to-find books available at very reasonable and highly competitive prices. Many people also enthusiastically appreciate that their orders always arrive securely packaged and in pristine condition. Some people were dissatisfied with the delivery service, noting that shipping could occasionally take considerably longer than originally anticipated. Reviewers mentioned that the actual delivery timelines frequently exceeded the initial estimates provided directly on the company website. Despite these occasional shipping delays, consumers still find the overall purchasing and delivery process to be reliable.

What people talk about most

Delivery service

Clients share ambiguous opinions on delivery service, reflecting a mix of satisfaction and frustration. While... See more

Product

Customers consistently note positive experiences with product, highlighting the great availability of... See more

Order

Reviewers express mixed feelings about their order experiences. Many consumers report smooth ordering, quick... See more

Quality

Consumers find quality to be positive, highlighting that books consistently arrive in mint and perfect... See more

Price

Reviewers highlight positive aspects of price, expressing great satisfaction with the competitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience. Placing my order was quick and easy, and they offer a fantastic selection of books in many different languages, which made it easy to find exactly what I was looking for.... See more

Company replied

Rated 5 out of 5 stars

Very efficent service and very polite, friendly and professional staff who were quick to respond to my queries. What's more, my book arrived a lot sooner than I'd expected.

Company replied

Rated 5 out of 5 stars

Tried to order this from Amazon and, as happened there once before, it never turned up. Got the book in half the time frame set by Amazon - which was initially 4 weeks, plus the 6 days when it was "de... See more

Company replied

Rated 5 out of 5 stars

English Speaker living in Spain and always my go to for my children and myself for books. Delivery times vary depending on book availability but they have always delivered. Have purchased from them ov... See more

Company replied


Company details

  1. Book Store
  2. Childrens Book Store
  3. Law Book Store
  4. Medical Book Store

Written by the company

Con una selección de más de 21 millones de títulos de libros en más de 150 idiomas, Libristo es la mayor librería en línea de libros en lenguas extranjeras de Europa. En nuestras librerías puede encontrar libros en inglés, alemán, francés, español, ruso o italiano. ¿Pero preferiría leer en polaco, húngaro, croata, checo, eslovaco, ucraniano o quizás chino o coreano? No hay problema, lo tenemos todo. Somos un equipo de jóvenes en constante búsqueda de nuevos títulos para ampliar nuestra selección de libros en diversos géneros e idiomas. Y cada día enviamos miles de pedidos a nuestros clientes de toda Europa. Nuestra visión es facilitar el acceso a cualquier libro en cualquier idioma a cualquier cliente de Europa desde la comodidad de su propia casa. Además, recompensamos a nuestros clientes por cada compra: únase a nuestro club de fidelidad Libroamanto y canjee sus puntos por envíos gratuitos o regalos relacionados con los libros. Con Libristo nuestros clientes están informados y entretenidos más allá de sus fronteras físicas reales, siempre van una página por delante. Con Libristo puedes «Be Whoever».


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

255 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(255)

184 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Wrong delivery and a damaged book

The book arrived somewhat crumpled at its top left corner despite a carboard outer package. It was delivered to a pick up Location 20 km away from the one indicated by myself and apperently according to a decisión of the Chosen transportation Company. Extremely poor Service. Not recommended supplier.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Best place to find books in English…

Best place to find books in English that are hard to find or super expensive to buy in Spain. The shipping may - or may not - be slow but it's totally worth the wait.
I have ordered only mainstream books so far, but a friend of mine needed a specific rare title and it was available on the web, so yeah, cannot recommend enough.

5 August 2026
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you very much for your kind words and recommendation, Maria! We’re thrilled that you’ve been able to find books with us that are difficult to get in Spain, including that rare title for your friend. We truly appreciate your patience when delivery takes a little longer. We hope to keep helping you discover great books!

Rated 5 out of 5 stars

Experience as a whole was quite smooth

Experience as a whole was quite smooth, I received the book in mint condition. The total delivery date estimate was off by a week but my order wasn’t urgent.

29 July 2026
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you for your positive review, Andrey! We’re delighted that your book arrived in mint condition. We’re sorry the delivery took a little longer than estimated, and we appreciate your understanding. We hope to welcome you back again!

Rated 5 out of 5 stars

Libristo has a very good support department

Libristo has a very good support department. I had a delay in the delivery and they help me in the proccess ( the product wasn't in their warehouse). Parcel well packed and perfect delivery

6 June 2026
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you for sharing your experience, Carlos! We’re delighted that our support team was there to help with the delivery delay and keep you informed. We’re also happy to hear that your parcel arrived perfectly packed and safely delivered. Thank you for your patience and for choosing Libristo!

Rated 5 out of 5 stars

I had a great experience

I had a great experience. Placing my order was quick and easy, and they offer a fantastic selection of books in many different languages, which made it easy to find exactly what I was looking for.

My order arrived on the expected delivery date, perfectly packaged, and everything was in excellent condition. The whole process, from ordering to delivery, went smoothly.

I highly recommend Libristo to anyone looking for a wide range of books and reliable service. I will definitely be ordering my books from them again in the future!

6 July 2026
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you for your 5-star review, Iria! We're delighted that you enjoyed our selection, found the ordering process easy, and received your books exactly as expected. Your recommendation means the world to us, and we look forward to your next visit to Libristo. Happy reading!

Rated 5 out of 5 stars

Professional

Professional and excellent communication. There was a delay with the transportation company and they sorted it out for me!

16 July 2026
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you for your lovely review, Claudia! We're delighted that our customer service team was able to assist you and help resolve the delivery issue. We really appreciate your patience and your kind words. We hope you enjoy your purchase and look forward to welcoming you back to Libristo!

Rated 5 out of 5 stars

I found a very rare book at a good…

I found a very rare book at a good price, so was very pleased!

15 July 2026
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you so much for your lovely review, Steven! We are delighted that you were able to find a rare book at a great price. It is always wonderful to help readers discover those hard-to-find titles. We hope you enjoy your new book and look forward to welcoming you back soon!

Rated 5 out of 5 stars

Excellent page to get english book in…

Excellent page to get english book in Spain. Excellent service. It take a little bit waiting than other librarys to get your book but the care and the service worth It.

10 July 2026
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you so much for your wonderful review, Jorge! We are delighted to hear that you found us to be a great place to buy English books in Spain. We truly appreciate your patience with the delivery time, and we are especially pleased that our service and customer care made your experience worthwhile. We look forward to welcoming you back again soon!

Rated 3 out of 5 stars

Very Slow Delivery

Well, I eventually got the books in perfect condition. However, the delivery time was very long, both titles I ordered were marked as "envio en 3-5 dias" on their website which I thought was reasonable. After they were sent, (according to Libristo on June 18th) it was still another 2 weeks before they were delivered to the pickup point I had selected.

10 July 2026
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you for your feedback, Katherine. We are very pleased to hear that your books arrived in perfect condition, but we are sincerely sorry that the delivery took longer than expected. We understand how disappointing this must have been, especially as the estimated delivery date was exceeded. Thank you for your patience and understanding, and we hope to provide you with a smoother experience next time.

Rated 4 out of 5 stars

Good availability for 'hard to find' books

Good availability for 'hard to find' books and safe, secure & well packaged delivery. Slow delivery time (about 1.5 weeks - I live in southern mainland Spain) only negative. Could be Correos. But I'd give them my money than Bezos any day :)

19 June 2026
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you so much for your kind review! We're delighted that we were able to help you find a book that was difficult to source elsewhere and that it arrived safely and well packaged. We also appreciate your patience with the delivery time. As many of our books are sourced internationally, delivery can sometimes take a little longer, but we're so pleased you felt it was worthwhile. Thank you for choosing Libristo!

Rated 5 out of 5 stars

Excellent

Excellent! I bought a book that isn’t available for sale anywhere else yet. It arrived in perfect condition. I will definitely buy from them again.

18 June 2026
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you for taking the time to leave such a lovely review, Patricia. We are pleased that our selection helped you find a book that wasn't available elsewhere and that it reached you in perfect condition. We look forward to seeing you again soon!

Rated 1 out of 5 stars

Delivery and packaging very well but…

Delivery and packaging very well but the product is NOT what I requested.
I am not giving them no star because the system does not allow it.

16 June 2026
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you for your feedback, Alberto. We are pleased that the delivery and packaging met your expectations, but we sincerely apologise that the product was not the one you ordered. Please contact our customer service team so we can review your case and put things right as quickly as possible.

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect! I thought there might be problems with the delivery because of where I live, but everything arrived without a scratch and on the day it was supposed to!

1 June 2026
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you so much for your kind review, Oliver! We are really happy that everything arrived on time and in perfect condition, and we're especially glad we could meet your expectations despite your concerns. We appreciate your support and hope to see you back at Libristo soon!

Rated 5 out of 5 stars

Everything great.

23 May 2026
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you for your lovely review. We are so pleased that everything met your expectations, and we hope to see you again soon!

Rated 4 out of 5 stars

Excellent online bookshop with a huge…

Excellent online bookshop with a huge selection across multiple languages. As someone who shops primarily for English titles, I was pleasantly surprised by the vast catalogue and competitive pricing. The packaging was careful and secure, and every book arrived in perfect condition. The one caveat is the shipping time i.e. around three weeks, but the overall experience makes it well worth the wait. Will definitely be ordering again.

25 May 2026
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you for your kind words, Ahori. We are so pleased that you enjoyed our wide selection and competitive prices, and that your books arrived safely and well packaged. We also appreciate your honest note about delivery times and are glad the overall experience made it worthwhile. We look forward to seeing you again soon!

Rated 4 out of 5 stars

Large selection of books

Large selection of books. Slow shipping but it gets there in the end. Recommended.

21 May 2026
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you for your recommendation, Steve. We are pleased you appreciated our wide selection of books. We also appreciate your patience with the delivery and are glad your order arrived safely. We look forward to welcoming you back for your next literary discovery!

Rated 5 out of 5 stars

They have international editions at a very good price

They have many editions on their website at a very interesting price. The delivery took a little longer than at other stores, but it was worth the wait. I could get very nice editions, and everything was packaged perfectly. My goods arrived in perfect condition.

14 May 2026
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you for taking the time to share your experience, Marina. We are delighted that you found some lovely editions at a great value and that everything arrived safely and in excellent condition. Your patience with the delivery is greatly appreciated. We hope to see you back at Libristo again soon!

Rated 5 out of 5 stars

Excellent service from Libristo

Excellent service from this book website! My order arrived within the specified time frame, if not slightly earlier. The books were packaged very well and arrived in perfect condition. I’m very happy with my purchase and will definitely be ordering again in the future.

20 May 2026
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thanks a lot for the amazing feedback, Stephanie! We are so happy your books arrived quickly and safely, and that you were pleased with the packaging. We can’t wait to welcome you back to Libristo for your next purchase!

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