leredd.com Reviews 

162
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 29 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptional quality, thoughtful design, and overall effectiveness of the red light therapy devices. Customers consistently praise the knowledgeable and approachable staff for providing detailed guidance and wonderful personal support. Many buyers report significant health benefits, enhanced skin complexion, and impressive recovery results after daily treatments. Though some customers encountered technical issues, such as faulty controllers, wiring failures, or charger socket problems over time. A few reviewers also mentioned experiencing difficulties regarding product repairs, replacements, or component durability during extended periods of regular use.

What people talk about most

Product

Clients share positive opinions on product quality, expressing satisfaction with items like face masks,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how easy the devices are to use every... See more

Staff

Consumers find staff to be positive, helpful, and professional. Reviewers frequently mention meeting team... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was amazing Meeting Jeremy and yuliya at the Body Mind and Spirit show, they were so lovely and explained everything about the LEREDD So much so that I bought 4 products and intend... See more

Company replied

Rated 5 out of 5 stars

It’s the best decision I made I’m very very excited with the outcome I was very nervous at first spending the Money and buying the Red Light hat I been reading about Red Light Therapy and ultr... See more

Company replied

Rated 5 out of 5 stars

As a first time buyer and a novice of Redlight Therapy . I phoned a lot of Companys to ask for advise . I found Julia at LEREDD to be the most courteous and helpful and Professional in the... See more

Company replied

Rated 5 out of 5 stars

I chose lerred because they are not just vendors but they have hands on experience with treating people with light therapy. The online purchase and delivery were easy and went smoothly.

Company replied


Company details

  1. Wellness Center
  2. Fitness and Nutrition Service
  3. Health and Beauty Shop
  4. Medical Equipment Supplier
  5. Pain Control Clinic
  6. Skin Care Clinic

Written by the company

Best Red Light Therapy Devices in Australia Leredd provides industry-leading red light therapy devices designed in Melbourne, suitable for home use and clinical applications. Whether improving overall health or supporting recovery from specific conditions, Leredd products deliver powerful Red & Near-infrared light to stimulate natural healing. For those wondering where to buy red light therapy, Leredd’s website showcases a comprehensive range of options for every budget and lifestyle. Why Choose Leredd for Red Light Therapy As the #1 rated red light therapy supplier on Trustpilot, Leredd distinguishes itself by delivering superior before and aftercare for Australian and New Zealand customers, ensuring a personalised journey from purchase through results. All Leredd products are designed with clinical standards in mind and have helped thousands find relief and enhanced well-being. Red Light Therapy Clinic Melbourne If searching for a red light therapy clinic in Melbourne, Leredd’s clinical locations and flagship products provide access to advanced therapeutic care overseen by specialists. Whether booking a session or exploring the best red light therapy devices for personal use, Leredd has solidified its reputation as Australia’s trusted supplier and clinic. Where to Buy Red Light Therapy in Australia Australians wondering where to buy red light therapy need look no further than Leredd, the trusted choice for quality, reliability, and customer support. Visit Leredd Red Light Therapy online to explore device options, compare features, and book clinical sessions for the ultimate wellness experience in Australia and New Zealand. Compare leading brands on Leredd's website under the blog section. https://leredd.com/red-light-therapy-comparison-from-trustpilot-independent-supplier-reviews/ For proven results, market-leading products, and expert care, Leredd Red Light Therapy remains Australia’s premier source for the best red light therapy devices.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

162 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(162)

29 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Face mask

I’ve been using this for two weeks now and already my complexion is starting to look even. My pours have reduced significantly. It’s still early days but I can already see some of my fine lines are looking reduced. I called the company before ordering because I just had a few questions and they was so helpful. Delivery was also quick and easy process

6 August 2026
Rated 5 out of 5 stars

Highly recommend

I have had my Leredd face mask for around 2 years. After consistent use of the mask I had some issues with the control. The service I have received from Leredd has been great. They have helped remedy the issue in a professional and prompt manner. I am extremely happy with the service they have given me and I highly recommend the mask. Well worth the investment.

22 July 2026
leredd.com logo

Reply from leredd.com

Thank-you so much Jamie - a wonderful long term customer and happy that we could assist and rectify the issue you faced even though the led mask was outside warranty- keep enjoying the treatment sessions and keep in touch - we have many new products since your original purchase - it maybe time to treat yourself again !

Rated 5 out of 5 stars

It was lovely meeting Yuliya and her…

It was lovely meeting Yuliya and her husband at the mind body soul festival where I purchased the red light theraphy for teeth and gums . They both were very helpful and gave me the info I asked for . I also visited Yuliya at her clinic in Bentleigh and can’t wait to book an appt with her .

6 June 2026
leredd.com logo

Reply from leredd.com

Hi Lana, we are really looking forward to welcoming you back at the clinic via appointment booking . The ORISLED oral device for Oral Microbiome and teeth whitening treatments is a product we are very proud of and believe all households should have due to the fact that most diseases start their journey from the mouth to other parts of the body. See you very soon Lana - make yourself the priority !

Rated 4 out of 5 stars

Works great

Works great, wish the strap was a bit longer or you could get another one. Was not happy that the price listed didn't include GST so in the end cost more than I thought. Will know next time.

1 June 2026
leredd.com logo

Reply from leredd.com

Hi Phillippa -
thanks for your review, suggestions and feedback. To further clarify ,we do advertise the length of the strap on the product page and all users have different places where they wish to place the RPOD portable device. Some users do not require longer straps but we do have extra straps to purchase if required.

When you ordered back in June (since rectified), the Gst was advised during the checkout process and was triggered when you typed in your address as we sell internationally and those clients don't pay GST but the invoice always showed prior to you submitting any payment that the GST was added and the total of your order value prior to committing any payment.

Nonetheless, we have since made it more simpler and all pricing now shows the GST inclusive amounts on each page for all Australian customers .

Rated 5 out of 5 stars

If you lend you lose

I have a number or Leredd products, very pleased with all of them…. lent one to my mum for arthritis relief in her hands and couldn’t get it back..so had to get another. Quick delivery and easy ordering.

1 June 2026
leredd.com logo

Reply from leredd.com

Michael, you made us laugh ;-) - thanks for the humour - but it's the reality and great praise for the products do what they promise to and that is to help with relief and recovery. Thanks for sharing to the greater audience and very happy that our products and service are appreciated.

Rated 5 out of 5 stars

The LEREDD mask is a great mask for LED…

The LEREDD mask is a great mask for LED light. Has all the features I’m looking for and also has NIR wavelength.

I sent my controller to Georgie and Jeremy, as I had a fault. They were able to rectify the matter even after purchasing the item a 2 years ago.

The aftercare service is what I’m most satisfied with!

Thank you so much! ☺️

16 June 2026
Unprompted review
leredd.com logo

Reply from leredd.com

Thanks for sharing Sandra and we always try and go beyond basic service standards and regulations to ensure our customers are looked after beyond the sale especially when they are honest and fair like you have been throughout our correspondence. Happy to assist and provide a solution.

Rated 5 out of 5 stars

My experience was amazing

My experience was amazing
Meeting Jeremy and yuliya at the Body Mind and Spirit show, they were so lovely and explained everything about the LEREDD
So much so that I bought 4 products and intend to buy more knowing what it does for your body. We spoke to a lady walking by that bought the cap and said it was so amazing after her operation and she said its really helped her recovery.

5 June 2026
leredd.com logo

Reply from leredd.com

And meeting you and your sister was totally a pleasure, such interesting and kind souls - you are totally kitted out from face with the Featherglow 260, the orisled for oral microbiome and gum health through to the awesome Super-b blanket - your biohacking and wellness program is right up there with the best ! Great choices and great outcomes to follow. Thanks for your loyal support and welcome to our Bentleigh Clinic when back in Melbourne.

Rated 5 out of 5 stars

It’s the best decision I made I’m very…

It’s the best decision I made I’m very very excited with the outcome
I was very nervous at first spending the Money and buying the Red Light hat
I been reading about Red Light Therapy and ultra violet lite for healing and helping inflammation etc
I met Jeremy and and lovely lady talking with them was very authentic and explained how it works and what it can help me with
Then they mentioned it help with Parkinson’s I have a rare disorder call Orthostatic Tremors. That was the green light. I’m very open to things that help me to have a better life. I found them very genuine and very helpful I felt very happy to purchase the LEREDD Hat I’ve been using it now 4days
and noticing a slight difference in my tremors already. I like also that they have continued there services by email after purpose. I feel supported and happy to continue my journey to see where it takes me
Many thanks Sandrah Wilson 🥰

8 June 2026
leredd.com logo

Reply from leredd.com

Sandrah, we are so happy that you shared your history with us and the public and we are excited with you to see the positive results that will flow from the use of the PAD Cap in the oncoming months ahead and see you rising up consistently from the wheelchair and regaining your freedom, tremor free. This is the objective and we will closely monitor your progress and are here with you every step of the way. It is so good to see that you are already noticing some improvements.

Rated 5 out of 5 stars

I met the lady who does all the red…

I met the lady who does all the red light therapy and a gentleman who was working alongside her. They both gave such great information and advice it was amazing.
I have bought the red light therapy for your mouth. I am so eager to try the treatments in house and will most likely purchase more products. Met them at the Mind Body and Spirit festival.

6 June 2026
leredd.com logo

Reply from leredd.com

Hey Sara, so happy that we met you with your ultra positive attitude and engaging smile at the festival. The Orisled is perfect for ensuring a healthy oral microbiome to stave off disease generally as well as maintaining the good oral bacteria and eliminating the bad. See you in our Bentleigh Clinic soon and happy to run you through more products on the day in our showroom there too. Take care !

Rated 5 out of 5 stars

Great company & Australian Owned

Great company & Australian Owned. Heaps of dropshippers these days so good to know local still exists & can pick up locally!

10 June 2026
Unprompted review
leredd.com logo

Reply from leredd.com

Spot on. - Appreciate the review and enjoy the Biohax Panel Purchased. Will bring your biohacking protocol to new levels !

Rated 2 out of 5 stars

Avoid.

My partner bought a mini quad from Leredd.

It worked for just over a year at which point the charger socket disappeared into the unit.

We sent it back to Melbourne for a repair, but they were unable to repair it.

Be prepared you have to treat it as a disposable unit, which is not acceptable for something costing close to $500.

Very aggressive customer service people who said that we had abused it, “abnormal wear and tear” when all we had done was plug it in (like a phone) to charge it.

So many questions about the product and service. Disappointing.

I saw another customer on here with the same problem, They responded very aggressively to that review so watch this space.

***I see from below that Leredd are claiming that this review is fraudulent. It’s not. I have the product in my hand now. I have invoices, purchase dates and costs, and I have many emails exchanged with Leredd when they ignored any responsibility for the product and charged me for postage to Melbourne, tried to charge for a partial repair that didn’t work and then charged me to post it back to me so I could see if I could get it repaired elsewhere. I couldn’t.

I am very happy to provide copies of all paperwork to Trustpilot for them to verify the transaction and therefore the review.

I am also happy to share photos showing the inside of the unit complete with sticky tape.

If Leredd wishes I can also cut and paste your “customer service” emails surrounding the failed unit.

Avoid.

** Edit to Leredd Edit. We provided you with all the details and entered into lengthy and detailed correspondence with you. That was your investigation and you did nothing except charge us to post the failed unit back to us.

You had your chance to treat us like a respected and valued customer but you chose to be dismissive and quite rude. Which is why we are leaving this honest review.

I’m happy to share all the details with Trustpilot to verify anything they would like.

10 October 2025
Unprompted review
leredd.com logo

Reply from leredd.com

Edit to Andy's edit:
If it is not fraudulent, then advise the date of order and order number and that will then allow us to identify who you are and will allow us the ability to properly investigate. Without it how are we supposed to accept what you are claiming and how can any reader accept what you say is valid? If valid we will report the facts and upload any email string for readers to determine whether your statements such as "very aggressive customer service" are in fact lies which we know are totally fabricated.
Shame on you. Your review is currently unfounded and represents a minority response less than 1% of real genuine clients we have proudly served since 2018.
READERS - Pls note: The above review is currently been reported to Trustpilot and will be removed as it is fraudulent. It has come through as an "organic review" meaning it was not via the automated Trustpilot service review when someone legitimate makes a purchase. We would require proper names and order numbers to assess this properly and that has not been provided rather the person writing claims to be a partner of the purchaser. The Mini Quad is a robust and stellar performer that we have now been selling for over 3 years consistently. It appears to be a simple review trying to spoil our outstanding reputation .

Rated 5 out of 5 stars

product although delayed

product although delayed, delivered in a timely manner and explanation as to why delay occurred

29 April 2026
leredd.com logo

Reply from leredd.com

Hi Kim, we truly appreciate your understanding with the delay on your Order on this occasion which is very rare from our side and thank you for being kind not to mark us down on the stars provided - we also delivered via express at our cost due to the delay in good faith. Enjoy your treatments and happy that you find the product to be worthy of 5 stars too !

Rated 4 out of 5 stars

Al was good but didn’t receive a user…

Al was good but didn’t receive a user manual which would have been handy. A guide on how to use it ( eg time per day and what the different frequencies aim
to achieve etc) would have been great. Otherwise we are really enjoying the product and it was shipped promptly.

4 March 2026
leredd.com logo

Reply from leredd.com

Hi Jacqueline, Thanks for your constructive feedback re the user manual - it would have gone to your email and potentially ended up in the spam/junk folder . Please note we have since migrated our site to a brand new platform that makes the user experience so much better and the manuals are auto sent once fulfilled. I think you already have the manual but do be back in touch with us and if you could potentially adjust and nudge that review up to 5 stars we would be so happy.

Rated 4 out of 5 stars

I purchased the Superflex M2 red light…

I purchased the Superflex M2 red light therapy wrap Leredd and the whole experience was seamless, the website is also modern to use, packed with well-researched product information and references to clinical studies, making it simple to chose the right device for yourself. Delivery from Melbourne was fast, and quality of mail was good.

14 March 2026
Unprompted review
leredd.com logo

Reply from leredd.com

Happy for this glowing review and not sure what we need to do to nudge it up to 5 stars but will try if we can - let us know and just so happy that you were so impressed and happy to share with others.

Rated 5 out of 5 stars

I love my led foot and hand gloves

I love my led foot and hand gloves - great opportunity to relax and unwind

1 February 2026
leredd.com logo

Reply from leredd.com

Thanks Matt, yes everyone needs that quality time for good health each day. Good advice and thanks for sharing.

Rated 5 out of 5 stars

Prices are reasonable for what you get

Prices are reasonable for what you get, though a few pieces seem limited in stock

18 January 2026
Unprompted review
leredd.com logo

Reply from leredd.com

Thanks Christian, appreciate your review and the 5 stars - post xmas and Black friday saw many items flying out the door and therefore stocks are currently being replenished and will be back to good levels across the range.

Rated 4 out of 5 stars

Thank you… great product but the…

Thank you… great product but the instructions did arrive two weeks later.

21 December 2025
leredd.com logo

Reply from leredd.com

Thanks Vito- happy you like the full size blanket and not sure what the delay was with the instructions as they are normally delivered prior via email - soft copy. Our apologies if they ended up in spam/junk - anyway keep well and enjoy your ongoing treatments.

Rated 5 out of 5 stars

Professional and Helpful .Great Product .

As a first time buyer and a novice of Redlight Therapy .
I phoned a lot of Companys to ask for advise .
I found Julia at LEREDD to be the most courteous and helpful and Professional in the advice that was given.
I phoned back many times before I purchased .I was happy with delivery time .I also found it Easy to assemble .
We are now enjoying our Biohax M3 648 in the comfort and privacy of our home .It has already made a huge difference to our health and well being .
I would give 5 out of 5 stars . Thank You Julia and all at LEREDD .
Regards Eileen Nolan .

21 November 2025
leredd.com logo

Reply from leredd.com

Wow - incredible review Eileen - you obviously understand that by investing in the best panel on the market that your health and future wellbeing is worth every cent. It's now 6 months in and would love to have your update as would others aspiring to follow in your footsteps.
The double arm Electric stand to couple with this would be an amazing upgrade so be in touch if interested in that one - we will look after you as usual.

Rated 5 out of 5 stars

Nothing like experience

I chose lerred because they are not just vendors but they have hands on experience with treating people with light therapy. The online purchase and delivery were easy and went smoothly.

24 November 2025
leredd.com logo

Reply from leredd.com

Thanks for your review Ori - always happy to have international reviews like yours - happy to see that your order arrived in good time and that you are very satisfied with our product quality and service received - Be sure to tell family and friends.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look