Lafayette Photography Reviews 

600
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, ensuring an enjoyable and smooth photography process. The overall service, from ordering to prompt and reliable delivery, is frequently described as excellent and efficient. Reviewers are highly satisfied with the exceptional quality of the beautiful, high-standard, and well-packaged photographs and products. However, some customers were dissatisfied with the final photo results, citing poor quality, bad photos, or outcomes not matching expectations. A few also noted products arriving damaged, out of focus, poorly mounted, or with prints not centered correctly.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, frequently describing them as... See more

Service

Customers consistently note positive experiences with service, praising the excellent communication,... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the good and exceptional quality of... See more

Product

Customers had positive experiences with the product, praising the good quality photos and the overall product... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting excellent communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Lafayette produce the most beautiful photographs of our kids from their school. There was an issue that I had which was also resolved so quickly and with such kindness on Emma's part. Havi... See more

Company replied

Rated 5 out of 5 stars

We ordered online which was straightforward. We had an issue with delivery (problem with the post, not the company's fault) but Emma was brilliant at sorting it out. She arranged for replacement print... See more

Company replied

Rated 5 out of 5 stars

My son had his graduation in Maynooth University. His photos were taken by Lafayette. I have to say the girl taking them was excellent I can't remember her name she was so good, she did not rush us, s... See more

Company replied

Rated 5 out of 5 stars

Excellent service when I contacted them direct because my child had missed the deadline for delivery and had no access to a code for the photo,(usual teenager). They emailed me a link straightaway onc... See more


Company details

  1. #1 of 2 best companies in Photography Service
  2. #1 of 1 best companies in Aerial Photographer
  3. #1 of 1 best companies in Photographer
  4. #1 of 1 best companies in Photography Studio

About Lafayette Photography

Written by the company

Lafayette Photography has been trading since 1880 and is the oldest photography company in in the world still trading today.

We are Ireland and Northern Ireland’s leading academic and commercial photographers, and now growing steadily in Great Britain. Our photographers are experienced in all types of photography from commercial, headshots, large events, graduation and school photography. With our large team of photographers covering a broad range of specialisms, supported by our skilled editing and administrative team, we are well positioned to offer the right photographer, for your particular assignment.

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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

600 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(600)

110 reviews in the last 12 months

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Rated 1 out of 5 stars

I am extremely disappointed with the…

I am extremely disappointed with the recent school sports team photos we purchased. The pricing is very high for what is ultimately a basic product, and the quality does not come close to representing the cost.

The online image selection process was particularly frustrating, with limited choice resulting in my son appearing to be looking away in the final photo. Given the number of images that are usually taken, better options should be available to parents before committing to an expensive purchase.

The postage charges also feel excessive, adding further cost to what is already an overpriced service. Having purchased school photographs over a number of years, I have noticed that the overall image quality appears to have declined rather than improved.

For the prices being charged, I would expect a much higher standard of photography, image selection, and customer experience. Unfortunately, this purchase represents poor value for money and has been a disappointing experience.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Very happy dad.

The communication, assistance and speed of delivery of my daughter's Cambridge graduation group picture was all excellent. The border decoration is beautifully done. So pleased. Thank you!

15 July 2026
Rated 5 out of 5 stars

Very reliable and easy to deal with

I am dealing with Lafayette many years now for all school photos and they and their website have been great. I had lost two photos on a failed USB stick and within an hour, Emma had found and sent me the two precious photos. Cannot recommend them enough.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service with prompt delivery

Fantastic service with prompt delivery. My orders are always school pictures of my children. This is the first year I've ordered for them to be delivered to my home address instead of the school. Delivery was less than a week.

6 June 2026
Rated 5 out of 5 stars

Excellent service when I contacted them…

Excellent service when I contacted them direct because my child had missed the deadline for delivery and had no access to a code for the photo,(usual teenager). They emailed me a link straightaway once I gave the picture and school details. Photo ordered and delivered without issue.

23 May 2026
Rated 5 out of 5 stars

School / daycare misplaced order form

I had contacted Lafayette as my son's photo order form had went missing between school and daycare. Emma located his photos and sent me a link very quickly and was lovely to interact with.

7 May 2026
Unprompted review
Lafayette Photography logo

Reply from Lafayette Photography

Hi Aisling,

Thank you for the wonderful feedback!

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars

Great quality photos

I had a very positive experience with the photographer, and the pictures came out beautifully 😍😍 10/10 Quality & service!

7 April 2026
Lafayette Photography logo

Reply from Lafayette Photography

Hi Em,

Thank you for your feedback! We are delighted to hear this.

Kind regards,
Lafayette Photography

Rated 3 out of 5 stars

Its very simple i have not received my…

Its very simple i have not received my photo yet, so i am not happy.

7 April 2026
Lafayette Photography logo

Reply from Lafayette Photography

Hi Eugene,

Thank you for reaching out.

I have checked the tracking on your account and can confirm that your order is currently en route this morning.

Please note that your order was dispatched at the beginning of the Easter Bank Holiday, during which An Post does not operate. This may have caused a slight delay in transit.

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars

Photos are perfect as always

Photos are perfect as always, top quality..would highly recommend

27 March 2026
Lafayette Photography logo

Reply from Lafayette Photography

Many thanks, Robert!

So great to hear this.

Kind regards,
Lafayette Photography

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