Local Plumber London Reviews 

16
TrustScore 3 out of 5

3.2

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Company details

  1. Plumber
  2. Drainage Service
  3. Gas Engineer
  4. Boiler and Heating Service

Written by the company

Local Plumber London offers fast, reliable plumbing and heating services across London and Greater London. We specialise in emergency plumbing, drainage and blocked drains, boiler repairs, Gas Safe work, and high-pressure water jetting. Our experienced, Gas Safe registered engineers are available 24/7 to handle urgent issues such as leaks, burst pipes, boiler breakdowns, and drainage problems. We focus on honest service, quick response times, and long-lasting solutions you can trust.


Contact info

3.2

Average

TrustScore 3 out of 5

16 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 12% of negative reviews

Typically replies within 24 hours

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3.2

All reviews

(16)

16 reviews in the last 12 months

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Rated 1 out of 5 stars

Complete scam.

Complete scam.

Charged us £74 to come round and just took a picture of the outside of our toilet, despite the issue being the cistern. The office then quoted £250 to fix it, based on that photo. He didn't try to diagnose the issue at all.

12 June 2026
Unprompted review
Rated 2 out of 5 stars

Will see if Justin Bieber is free next time - probably cheaper !

The plumber (independent contractor) was lovely but as per other reviews company (Local London Plumber but wefix24office email otherwise - big corporation more like, false advertising !) taking advantage of desperate people with 20% admin charge and then 20% VAT on top as well as increased charges for the work as daytime emergency

13 May 2026
Unprompted review
Rated 1 out of 5 stars

Ridiculously over charge

Absolute scammers. Used the emergency plumbing service and was charged £1300 for an hour and 20mins work. Pricing is not clear and they dragged out tasks/carried out unnecessary tasks to put them into the second hour (they charge and hourly rate). They also only accept cash or bank transfers, presumably so you can’t take up charging issues as a card dispute!
Avoid using this company. They will unfairly charge you extortionate amounts.

8 March 2026
Unprompted review
Rated 1 out of 5 stars

Very expensive

Very expensive! Be warned they wanted to charge us £280 for a 20 minute job with one small part needed. They won’t tell you how much they will charge you before booking you in, be prepared for a very high hourly rate.

9 March 2026
Unprompted review
Rated 2 out of 5 stars

I wish they were a little more upfront…

I wish they were a little more upfront & clear with their charges. I had an issue with my boiler. On the phone they confirm a call out charge of 59. But once the engineer arrived (2hrs after the call), he would not go any further until i agreed with the further charges of 269 + 2% admin fee +vat. So the real charge is actually 472.32. I had to agree to this charge by email before the engineer even looked at the boiler. If i did not agree to this charge I would still have to pay 59 for the engineer to knock on my door!!

12 February 2026
Unprompted review
Rated 1 out of 5 stars

They are fraud don’t use them

They are fraud don’t use them
Very vague on charges and pushy when it come to works
They charged me over £500 to connect washing machine I will dispute it with my bank for sure
DONT USE THEM

20 February 2026
Unprompted review
Local Plumber London logo

Reply from Local Plumber London

We’re sorry to hear that you’re unhappy with your experience.

We’d like to clarify that the pricing was explained and agreed before commercing, and the engineer was asked to carry out a one-hour job only, as you needed to leave at 2:00 pm. The work requested for that visit was limited to installing the washing machine connections , with the understanding that any further work could be booked for another time.

The engineer completed the agreed work within the allocated time and in line with the charges discussed beforehand. We always aim to be transparent and to ensure customers are informed before any work is carried out.

If you’d like to discuss this further, we’d be happy to review the job with you directly and see how we can help resolve your concerns.

Rated 5 out of 5 stars

Very clear and meticulous in helping…

Very clear and meticulous in helping with my hot water system. Danut was exceptionally helpful with clear instructions and patient with me. I would recommend him to anybody. He was also polite and informative a as well. I much appreciate his support and help.

18 February 2026
Unprompted review
Local Plumber London logo

Reply from Local Plumber London

Thank you very much for taking the time to leave such a kind review.
We’re really pleased to hear that you found the support clear and helpful, and that Danut was able to assist you with patience and professionalism.
Your recommendation means a lot to us, and we truly appreciate your feedback. If you need any further help in the future, we’ll be more than happy to assist

Rated 5 out of 5 stars

I had an issue with my boiler an f22…

I had an issue with my boiler an f22 error that stopped my hot water and heating ! So I looked online and called local plumber and they sent someone out and arrived at my property within an hour !
The engineers stayed 2 hours and got everything back on !
I was really pleased and happy as how profesional he was!

16 February 2026
Unprompted review
Local Plumber London logo

Reply from Local Plumber London

Thank you very much for taking the time to leave such a kind review.
We’re really pleased to hear that you found the support clear and helpful, and that our engineer was able to assist you with patience and professionalism.
Your recommendation means a lot to us, and we truly appreciate your feedback. If you need any further help in the future, we’ll be more than happy to assist

Rated 5 out of 5 stars

I called local plumbers London as I had…

I called local plumbers London as I had a burst pipe in my loft. They was with me within the hour. Very professional , helped clean up all the mess from the leak. Got all the pipework done Very quickly. Highly recommend

11 February 2026
Unprompted review
Local Plumber London logo

Reply from Local Plumber London

Thank you for sharing your experience.

We’re really pleased we could get to you quickly and resolve the burst pipe before it caused further damage. Situations like that can be extremely stressful, so it’s great to hear our engineer was able to act promptly, work efficiently, and help tidy up the mess along the way.

We truly appreciate your recommendation and your trust in our team.

Best regards,
Local Plumber Team

Rated 5 out of 5 stars

Would highly recommend local

Would highly recommend local plumber london very professional and helpful staff and efficient and very responsive
Danny

13 February 2026
Unprompted review
Local Plumber London logo

Reply from Local Plumber London

Dear Danny
Thank you for taking the time to share your experience.

We truly appreciate your kind words about our team .
Thank you again for your trust and recommendation. We’ll be here whenever you need us.

Best regards,
Local Plumber Team

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