Robert was a Good Plumber
Robert was a Good Plumber. He was quick and helped us fix the flooded sink very quickly although we were very stressed.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Local Plumber London offers fast, reliable plumbing and heating services across London and Greater London. We specialise in emergency plumbing, drainage and blocked drains, boiler repairs, Gas Safe work, and high-pressure water jetting. Our experienced, Gas Safe registered engineers are available 24/7 to handle urgent issues such as leaks, burst pipes, boiler breakdowns, and drainage problems. We focus on honest service, quick response times, and long-lasting solutions you can trust.
London, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 12% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Robert was a Good Plumber. He was quick and helped us fix the flooded sink very quickly although we were very stressed.
Stay away from this cowboy company they will rip you off quality very bad,
Complete scam.
Charged us £74 to come round and just took a picture of the outside of our toilet, despite the issue being the cistern. The office then quoted £250 to fix it, based on that photo. He didn't try to diagnose the issue at all.
Very helpful came to unblock a drainage very quick and professional
The plumber (independent contractor) was lovely but as per other reviews company (Local London Plumber but wefix24office email otherwise - big corporation more like, false advertising !) taking advantage of desperate people with 20% admin charge and then 20% VAT on top as well as increased charges for the work as daytime emergency
Charged over £500 for a half hour job. £70 call out, £70 admin fee and £297 per hour or part thereof. Absolute scam. The plumber himself was very pleasant and helpful, but the company he works for are robbers. AVOID
Fantastic fast efficient two change
Absolute scammers. Used the emergency plumbing service and was charged £1300 for an hour and 20mins work. Pricing is not clear and they dragged out tasks/carried out unnecessary tasks to put them into the second hour (they charge and hourly rate). They also only accept cash or bank transfers, presumably so you can’t take up charging issues as a card dispute!
Avoid using this company. They will unfairly charge you extortionate amounts.
Very expensive! Be warned they wanted to charge us £280 for a 20 minute job with one small part needed. They won’t tell you how much they will charge you before booking you in, be prepared for a very high hourly rate.
I wish they were a little more upfront & clear with their charges. I had an issue with my boiler. On the phone they confirm a call out charge of 59. But once the engineer arrived (2hrs after the call), he would not go any further until i agreed with the further charges of 269 + 2% admin fee +vat. So the real charge is actually 472.32. I had to agree to this charge by email before the engineer even looked at the boiler. If i did not agree to this charge I would still have to pay 59 for the engineer to knock on my door!!
They are fraud don’t use them
Very vague on charges and pushy when it come to works
They charged me over £500 to connect washing machine I will dispute it with my bank for sure
DONT USE THEM
Reply from Local Plumber London
Very clear and meticulous in helping with my hot water system. Danut was exceptionally helpful with clear instructions and patient with me. I would recommend him to anybody. He was also polite and informative a as well. I much appreciate his support and help.
Reply from Local Plumber London
I had an issue with my boiler an f22 error that stopped my hot water and heating ! So I looked online and called local plumber and they sent someone out and arrived at my property within an hour !
The engineers stayed 2 hours and got everything back on !
I was really pleased and happy as how profesional he was!
Reply from Local Plumber London
I called local plumbers London as I had a burst pipe in my loft. They was with me within the hour. Very professional , helped clean up all the mess from the leak. Got all the pipework done Very quickly. Highly recommend
Reply from Local Plumber London
Would highly recommend local plumber london very professional and helpful staff and efficient and very responsive
Danny
Reply from Local Plumber London
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.