I’d placed an order and 2 things were left off the list, and I contacted the company through WhatsApp and they were so helpful to be able to have me add the two items onto my order. Contact was made t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is my second order. To say I love this company is probably an understatement. Staff are great, super helpful and have a wealth of knowledge. Items purchased re exactly as described. Very happy... See more
Company replied
Spinning chair was exactly as described and delivery was very prompt. Used the "chat" facility on line when ordering and found customer rep extremely helpful and kind. Very happy boy with his new cha... See more
Company replied
I am very impressed with my recent purchase from this company. Very prompt and clear communication, I amended my order early on and didn't incur two delivery charges thanks to the quick acting staff.... See more
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Company details
- #1 of 12 best companies in Online Marketplace
- #3 of 9 best companies in Children's Toys Store
- #1 of 1 best companies in Educational Supply Store
- #10 of 38 best companies in Gift Shop
- #1 of 1 best companies in Toy Store
Written by the company
Otavo is more than a store; it's a community built on the power of sensory experiences. 🖐️👂👀👃👅 We believe every child deserves to explore and thrive, which is why we curate a selection of high-quality, multi-sensory toys and accessories. We're committed to providing families with accessible, Irish-sourced products, ensuring peace of mind and eliminating international shipping hassles. 🇮🇪 Your feedback is invaluable, and we're here to help you find the perfect fit for your child's unique needs. Our mission: to be your trusted partner in supporting your child's growth and development. 🌱
Contact info
Waterford, Ireland
- 0874766285
- hello@otavo.ie
- otavo.ie
4.9
Excellent
235 reviews
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Brilliant customer service and communication
Ordered a Nesti which hasn't been used yet so cant comment on the product but can certainly recommend Otavo for their customer service and communication regarding order and delivery. Would definitely recommend them, very helpful and so lovely to deal with.
28 August 2026
Reply from Otavo
Hi Annette, 👋
It is so lovely to read this! ⭐⭐⭐⭐⭐
Thank you for taking the time to share your experience with us. We know how important clear communication and a smooth delivery process are, so hearing that you felt so well looked after means a lot to our team!
We hope the Nesti is a total success whenever it gets its first spin! If you ever need anything at all as you start using it, we're always here to help. 😊
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Amazing customer service
Amazing customer service. The company contacted me to give advice on what size to purchase. They kept me really well informed on my order. The order arrived very quickly. I would very highly recommend.
26 August 2026
Reply from Otavo
Hi Evelyn, 👋
Personal advice like that is what we're all about, so reading this means everything! ⭐⭐⭐⭐⭐
Finding the right fit or size can be tricky, and we always want to make sure you get exactly what works best before a package leaves our hands. Hearing that our team kept you well in the loop and that your order arrived so quickly is just brilliant. Thank you so much for the wonderful recommendation and support! 😊
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Fantastic product
Fantastic product. Fast delivery. Great communication. And the small fella loved the jellies 😁
23 July 2026
Reply from Otavo
Hi Mags, 👋
The jellies were a huge hit—love to hear that! 🍬😁 ⭐⭐⭐⭐⭐
Knowing the little man was delighted with his treats made our whole day. We always try to keep communication super clear and get parcels out as fast as humanly possible, so it's brilliant to hear that everything ran smoothly for you. Thank you so much for the fantastic feedback and support!
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
A great company for sure
A great company for sure. Fast delivery service and it's great to support Irish companies 👏
15 July 2026
Reply from Otavo
Hi Michelle, 👋
Receiving feedback like this honestly makes our day! 👏
There’s nothing better than knowing your parcel arrived super fast, and hearing that you love supporting local Irish businesses means the world to our small team. Thank you so much for choosing us and taking a moment to drop a review—it really keeps our wheels turning! ☘️
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Great service being an Irish owned…
Great service being an Irish owned company turned around was very quick for any request. Like delivering, having a query get answered, very good experience.
14 July 2026
Reply from Otavo
Hi K Z, 👋
Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐
As a proud Irish-owned business, hearing feedback like this means the absolute world to us! We know how important it is to get quick, reliable answers and fast turnarounds, so we're absolutely delighted that every part of your experience went so smoothly. Thank you so much for supporting local and choosing Otavo—we truly appreciate your support! 😊
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
A great service by Otavo
A great service by Otavo - Killian couldn't have been more helpful and everything went so smoothly. I am delighted with the products also.
9 July 2026
Reply from Otavo
Hi Joan, 👋
Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐
Killian was absolutely delighted to read your kind note! Providing warm, personal support and making sure everything goes smoothly from start to finish is at the very heart of what we do. We are so thrilled to hear that you love your products and had such a positive experience with us. Your wonderful feedback truly means the world to our team! 😊
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Easy to navigate website,fast delivery…
Easy to navigate website,fast delivery and product top quality.highly recommend
10 July 2026
Reply from Otavo
Hi Joseph, 👋
Thank you so much for the fantastic 5-star review! ⭐⭐⭐⭐⭐
We are absolutely thrilled to hear you had such a seamless experience from start to finish! Making sure our website is easy to use, getting orders out the door swiftly, and providing top-quality sensory items are exactly what we strive for every single day. Your recommendation means the absolute world to the whole team here. Thank you for supporting Otavo! 😊
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Ordering/Customer Service
I’d placed an order and 2 things were left off the list, and I contacted the company through WhatsApp and they were so helpful to be able to have me add the two items onto my order. Contact was made throughout. Package was delivered within 48 hours from point of ordering, which is exceptional.
7 July 2026
Reply from Otavo
Hi Kylie, 👋
Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐
We are so glad we could help! When there's a hiccup with the cart or you realise you need to add a few extra bits to your order, we always want to make it as effortless as possible to get them sorted before your package leaves us. WhatsApp is brilliant for quick, direct chats, so we're absolutely delighted you felt supported throughout the process. Getting everything packaged up and delivered to your door in under 48 hours is fantastic to hear! Thank you so much for choosing Otavo and for sharing your experience. 😊
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Reply from Otavo
Hi Will, 👋
Thank you so much for the fantastic 5-star review! ⭐⭐⭐⭐⭐
We are absolutely delighted that everything went seamlessly with your order! Getting your sensory items out to you quickly and exactly as expected is always our top priority, so it's brilliant to know we hit the mark. We truly appreciate you taking the time to share your experience and for supporting Otavo! 😊
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Good product and great service
Great earphones, delivered promptly without any issues. I would definitely use again. Love the little gift that was included - nice touch! ❤️
29 June 2026
Reply from Otavo
Hi Shira, 👋
Thank you so much for taking the time to share your lovely experience with us! ⭐⭐⭐⭐⭐
It is fantastic to hear that everything arrived smoothly and that you're happy with your order. We always try to get things out the door as quickly as possible, so it's brilliant to know we hit the mark for you. Also, we're absolutely delighted you enjoyed the little surprise we tucked into the box! We love adding those small extra tokens to show our appreciation, so knowing it brought a bit of joy to your day is just the best.
We can't wait to welcome you back to Otavo whenever you need us next! ❤️
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Reply from Otavo
Hi Ciara, 👋
Thank you so much for your brilliant 5-star review! ⭐⭐⭐⭐⭐
We are absolutely thrilled that you had such a positive experience with our team! We always strive to make things as smooth and supportive as possible for our community, so getting a big thumbs-up like this means the absolute world to us. Your wonderful support is hugely appreciated! 😊
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Great service ,couldn't be more helpful…
Great service ,couldn't be more helpful and hand delivered the product to our door .
29 May 2026
Reply from Otavo
Hi Dairina, 👋
Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐
We are absolutely delighted that you enjoyed the service! Being able to support our local community is incredibly important to us, so it was our absolute pleasure to hand-deliver your order straight to your door. Thank you for sharing your lovely feedback and for choosing Otavo! 😊
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Absolutely fantastic customer service
Absolutely fantastic customer service. Some of the best I’ve ever received would highly recommend
14 May 2026
Reply from Otavo
Hi Rose, 👋
Thank you so much for your incredible 5-star review! ⭐⭐⭐⭐⭐
Hearing that we've provided some of the best customer service you’ve ever received truly means the world to our team. We always aim to go above and beyond to support our community, so knowing we hit the mark so perfectly for you is just fantastic. Thank you for your wonderful recommendation! 😊
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Product and order
9 April 2026
Reply from Otavo
Hi Ms M Bak, 👋
We really appreciate you choosing Otavo again! 🎉 Thank you for your fantastic 5-star service review ⭐⭐⭐⭐⭐. Knowing you've had a great experience with both your product and the order process means a lot to us 😊. We're excited to have you as a loyal customer and look forward to your future orders. 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Very quick delivery and absolutely…
Very quick delivery and absolutely loved the box of fidget toys … great price for great quality.
1 May 2026
Reply from Otavo
Hi Maria, 👋
Thank you so much for another wonderful 5-star review! ⭐⭐⭐⭐⭐
It’s fantastic to hear that the delivery was super quick and that you absolutely loved the fidget box! We work hard to make sure our bundles offer great quality at a great price, so hearing that it hit the mark perfectly for you means the world to us. We really appreciate your support! 😊
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Love this shop wonderful products at…
Love this shop wonderful products at great prices fast delivery highly recommend 👏👏👏👏
9 May 2026
Reply from Otavo
Hi Denice, 👋
Thank you so much for the wonderful 5-star review! 👏👏👏👏
It is absolutely brilliant to hear how much you love the shop. We work hard to bring together fantastic products at great prices and get them delivered to your door as fast as possible, so your recommendation means the world to our team. We really appreciate your support! 😊
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Quality of the products i ordered are…
Quality of the products i ordered are amazing & delivery so fast I have a very happy boy thanks Otavo 🤩
30 April 2026
Reply from Otavo
Hi Carol, 👋
It is absolutely brilliant to hear that you have a very happy boy at home! 🤩
We know how much of a difference it makes when sensory tools arrive quickly and the quality is spot on, so we’re delighted we could help bring those smiles to your house. Thank you so much for the fantastic 5-star review and for choosing Otavo! 😊
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Great prices and very fast turnaround…
Great prices and very fast turnaround and delivery .
10 April 2026
Reply from Otavo
Hi Miriam, 👋
Thank you so much for leaving us such a fantastic 5-star review! ⭐⭐⭐⭐⭐
It’s brilliant to hear that our pricing and speedy turnaround hit the mark for you. We know that when you need support tools, you need them quickly, so our team works hard to get everything processed and shipped out without delay. We really appreciate your support and are so glad you chose to shop with us! 😊
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Quick and efficient.
18 April 2026
Reply from Otavo
Hi Elaine, 👋
Thank you so much for the lovely 5-star review! ⭐⭐⭐⭐⭐
It’s fantastic to know that everything went smoothly with your order—we aim to keep things as quick and efficient as possible for our community, so we're really glad we could deliver on that for you. We appreciate you choosing us! 😊
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
Good communication re delivery of my…
Good communication re delivery of my order. Products are excellent and website very clear - great resource for anyone dealing with neurodivergence
5 April 2026
Reply from Otavo
Hi Orla, 👋
Thank you so much for choosing Otavo! 🎉 We really appreciate your fantastic 5-star review ⭐⭐⭐⭐⭐.
It is brilliant to hear that you found the website a great resource! 💻 We put a lot of heart into making sure everything is clear and helpful for the neurodivergent community, so knowing it hit the mark for you means a lot.
We are actually working very hard behind the scenes at the moment on a brand new and even better website coming this summer! 🚀 We're designing it to make navigating and finding the right supports even easier, so we can be an even better resource for you in the future. We're also delighted that our communication and the products lived up to your expectations! 😊
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
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