My ordered Chinese cleaver arrived promptly. Delivered by courteous Royal Mail delivery man. It conveniently arrived at around 930AM which left me free for the rest of the day. As the item was a b... See more
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I ordered some items from Orientalmart after searching online for suppliers. Their prices were very competitive so I decided to give them a go. I'm so pleased I did! The despatch and delivery were ver... See more
A few of the items I wanted were out of stock, although they had some good substitutes. Overall very reasonably priced, and cheaper than my local Asian supermarket. I didn't get any fresh produce, jus... See more
Called company to find out about the progress of my order as showing "in progress" for 2 days. Very polite and helpful member of staff looked into my order. My items were delivered the next day. 1st... See more
Company details
- Asian Grocery Store
- Chinese Supermarket
- Grocery Store
- Japanese Grocery Store
- Korean Grocery Store
- Oriental Goods Store
Written by the company
Supplying more than 3000 of Oriental produce - fresh, frozen and dried, at Oriental Mart we make great efforts to research and provide the authentic ingredients, foods and hidden gems that are found in local aisles of supermarkets in the Far East, and make them available to everyone. Specialising in Chinese, Korean, Japanese, Thai, Malaysian, Philippine, Taiwanese, Indonesian, Vietnamese and Singaporean cuisine.
Contact info
6-8 Heathcoat Street , NG1 3AA, Nottingham, United Kingdom
- 01159506615
- sales@orientalmart.co.uk
- orientalmart.co.uk
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Hasn’t replied to negative reviews
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My ordered Chinese cleaver arrived…
My ordered Chinese cleaver arrived promptly. Delivered by courteous Royal Mail delivery man. It conveniently arrived at around 930AM which left me free for the rest of the day.
As the item was a bladed kitchen tool, I had to be in for ages verification.
The item came neatly boxed
The cleaver was exactly what I wanted.
Yep, I would use ORIENTALMART again. 👍 5 ⭐
Excellent company
I ordered some items from Orientalmart after searching online for suppliers. Their prices were very competitive so I decided to give them a go. I'm so pleased I did! The despatch and delivery were very speedy and the bottles arrived beautifully and very carefully wrapped and packed. An excellent transaction; I will use them again. Highly recommend this company
Great company
Great company, no issues. Wish all places where this consistent!
Very Good Online Market
Great experience. The food is all exactly as described and packaging is careful with enough bubble wrap/padding to protect the items. They have a huge range. I've only ordered ambient items but they also sell fresh and frozen.
I placed an order a month ago
I placed an order a month ago, two items were not delivered.
I emailed twice and got no reply. I also called customer service and was told they would call me back, but no one ever did.
I tried calling again today and still couldn’t reach anyone.
Very disappointed with the lack of communication and support.
Quick delivery very good quality…
Quick delivery very good quality product at a very good price definitely buying again
Too many questions
Great Service But Watch The Stocktaking!!
Very prompt delivery and well packaged and nothing broken. A big thank you.
I will just point out one issue. On the webpage I noticed many items that are “Out of Stock”.
This, I feel, needs looking at and addressed accordingly and it would be helpful if there was a filter in the webpage to only show items that are currently in stock and available.
Otherwise excellent service indeed!
It's amazing to be part of oriental mart
Lovely products
Great communication, goods as described, well packaged and speedy delivery.
Exactly what I was looking for and…
Exactly what I was looking for and arrived in perfect condition
Great selection
Great selection
Noodles/sauces etc
Great prices too
I order from here evry 5 - 6 weeks
Its so handy doing it online :)
Great prices and really fast delivery…
Great prices and really fast delivery (and Royal Mail not some hopeless service like Evri)
Great website with good range of…
Great website with good range of products. Well wrapped for delivery. First order, very impressed.
Very well packged
Very disappointed at minimum shipping time
Very disappointed that they didn’t start shipping process for 5 days, even though I had no fresh or frozen items in there. The items themselves were as described. Will definitely not be using again
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