Orientalmart Reviews 

1,544
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

My ordered Chinese cleaver arrived promptly. Delivered by courteous Royal Mail delivery man. It conveniently arrived at around 930AM which left me free for the rest of the day. As the item was a b... See more

Rated 5 out of 5 stars

I ordered some items from Orientalmart after searching online for suppliers. Their prices were very competitive so I decided to give them a go. I'm so pleased I did! The despatch and delivery were ver... See more

Rated 5 out of 5 stars

A few of the items I wanted were out of stock, although they had some good substitutes. Overall very reasonably priced, and cheaper than my local Asian supermarket. I didn't get any fresh produce, jus... See more

Rated 5 out of 5 stars

Called company to find out about the progress of my order as showing "in progress" for 2 days. Very polite and helpful member of staff looked into my order. My items were delivered the next day. 1st... See more

Company details

  1. Asian Grocery Store
  2. Chinese Supermarket
  3. Grocery Store
  4. Japanese Grocery Store
  5. Korean Grocery Store
  6. Oriental Goods Store

Written by the company

Supplying more than 3000 of Oriental produce - fresh, frozen and dried, at Oriental Mart we make great efforts to research and provide the authentic ingredients, foods and hidden gems that are found in local aisles of supermarkets in the Far East, and make them available to everyone. Specialising in Chinese, Korean, Japanese, Thai, Malaysian, Philippine, Taiwanese, Indonesian, Vietnamese and Singaporean cuisine.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(1,544)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

My ordered Chinese cleaver arrived…

My ordered Chinese cleaver arrived promptly. Delivered by courteous Royal Mail delivery man. It conveniently arrived at around 930AM which left me free for the rest of the day.
As the item was a bladed kitchen tool, I had to be in for ages verification.
The item came neatly boxed
The cleaver was exactly what I wanted.
Yep, I would use ORIENTALMART again. 👍 5 ⭐

26 June 2026
Rated 5 out of 5 stars

Excellent company

I ordered some items from Orientalmart after searching online for suppliers. Their prices were very competitive so I decided to give them a go. I'm so pleased I did! The despatch and delivery were very speedy and the bottles arrived beautifully and very carefully wrapped and packed. An excellent transaction; I will use them again. Highly recommend this company

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Very Good Online Market

Great experience. The food is all exactly as described and packaging is careful with enough bubble wrap/padding to protect the items. They have a huge range. I've only ordered ambient items but they also sell fresh and frozen.

27 March 2026
Unprompted review
Rated 1 out of 5 stars

I placed an order a month ago

I placed an order a month ago, two items were not delivered.
I emailed twice and got no reply. I also called customer service and was told they would call me back, but no one ever did.
I tried calling again today and still couldn’t reach anyone.
Very disappointed with the lack of communication and support.

13 January 2026
Unprompted review
Rated 4 out of 5 stars

Great Service But Watch The Stocktaking!!

Very prompt delivery and well packaged and nothing broken. A big thank you.
I will just point out one issue. On the webpage I noticed many items that are “Out of Stock”.
This, I feel, needs looking at and addressed accordingly and it would be helpful if there was a filter in the webpage to only show items that are currently in stock and available.
Otherwise excellent service indeed!

2 February 2026
Unprompted review

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