perfect communication - international shipping
30 December 2023
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
In Ireland, OPENSHOP is one of the most widely used online marketplaces for buying and selling various products. It empowers Irish businesses by fostering a thriving ecosystem through an intuitive platform. Through seller verification, entrepreneurs can showcase their products, increase visibility, attract customers, and build trust. We provide all the necessary tools for businesses to flourish and succeed.
Contact info
51 Bracken Road, Sandyford Industrial Estate, D18 CV48, Dublin, Ireland
- +353 19609001
- admin@openshop.ie
- openshop.ie
4.4
Excellent
22 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
TCL 55C805 - Open Shop
... excellent, everything as per product information, product in better conditions as expected. Extrem swift delivery (6 days to Germany) - reliable shop/dealer, absolutely recommandable...
8 January 2024
Reply from Open Shop Marketplace
Thank you TBN for this wonderful review. We highly appreciate this :)
Straightforward purchase and received…
Straightforward purchase and received item that was packaged well. Not getting 5 stars as couldn't purchase item when it was in UK sterling, had to change to Euro then website changed to exclude Sterling so not sure what happened there. Item stated a spec which I interpreted incorrectly which was disappointing.
26 December 2023
Reply from Open Shop Marketplace
Thank you Will for your review. The issue was that our payment method don't support UK sterling, as our company is in Europe. But we are working on this to fix this issue. Thank you for letting know about this.
Great products and fast felivery 😊
22 December 2023
Reply from Open Shop Marketplace
Thank you Sanj for this nice review :)
Reply from Open Shop Marketplace
We are always try to do the best in this direction. Thank you for your nice review :)
Best costumer service
3 December 2023
Reply from Open Shop Marketplace
Thank you Maverick for your review. Much appreciated :)
Reply from Open Shop Marketplace
Thank you Edoardo for your review. Much appreciated :)
Best order i ever made
Everything. From the moment i ordered my item till the perfect delivery. U are great
16 November 2023
Reply from Open Shop Marketplace
Thank you Maja for this nice review. Highly appreciated! :)
Reply from Open Shop Marketplace
Thank you Mykyta for your appreciation. We are doing our best to make customers happy :)
Got a TV for half the price
Got a new TV for half the price and support is amazing. Fast delivery as well. TnT is a little sketchy, but that's not something Open Shop can control :)
19 October 2023
Reply from Open Shop Marketplace
Thank You Axel for this amazing review :) . As you mentioned, there are some things we cannot control, like delivery agents, but we always strive to give our best and to make our customers happy.
Reply from Open Shop Marketplace
Thank you Mihail for your time and for this 5 star review. We do our best to deliver parcel's on time.
affordable and quality products
affordable and quality products, very good marketplace :)
25 October 2023
Unprompted review
Reply from Open Shop Marketplace
Thank you Micheal for your kind review :)
Reply from Open Shop Marketplace
Thank you Vincenzo for your time and this nice review. Highly appreciated and you are always welcome to our shop :).
Their return policy sucks
26 September 2023
Reply from Open Shop Marketplace
Hi Sandra,
Thanks for taking time to write your opinion.. For us is important any opinion.
OpenShop has one of the most present and up to date Customer Care. Can you name an online shop with such in real time support?
In Terms&Conditions and our policies, we pointed exactly the specific of our Business and all Return and Refund Policy.
You decided "on the go" to return the product, without a clear and sustainable reason.
With all our Respect to you, Your statement that the Return Policy is sucks is absolutely unrealistic, inappropriate and incorrect.
I'm sorry that you didn't manage to have a positive and beautiful experience with OpenShop.
At the unique prices and products that we offer, I hope you’ll still have pleasant shopping experiences with Open Shop.
My experience with Open Shop is very…
My experience with Open Shop is very positive. I bought a speaker system from them. The price was the best on a market, their customer service and care during a booking and shipment was excellent. Their communication with a customer is great. If I'll be needing something to buy, I'll be definitely shop with them in a future. Thank you very much.
1 September 2023
Reply from Open Shop Marketplace
Hi Richard, thank you for taking the time to leave this nice review.
We are really happy to hear you have had such a good experience with us.
Thank you for shopping with us and see you next time :) .
A Marketplace Worth Looking At
Open Shop is an excellent marketplace! With great products and great value, but definitely not expensive! A big thumbs up for me :)
5 August 2023
Unprompted review
Reply from Open Shop Marketplace
Thank you :)
Not Happy
I have already review this service and I was told 5 to 7 working days for delivery. I ordered on the 8/08/2023 and it is now 19/08/2023. Amazon would have been a better option.
19 August 2023
Unprompted review
Reply from Open Shop Marketplace
Hello Aidan, we can totally understand your unhappiness!
We are sorry for this inconvenience, but this is the delay from fastway delivery courier and not from OpenShop platform. We dispatched your parcel already on August 10. Sorry again for this delay. You will get your parcel soon..
Hope for your understanding.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.