One More Holiday Reviews 

59
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and travel consultants for being extremely helpful, polite, and professional, ensuring that every question is answered with patience and care. Many people note that agents go above and beyond to provide tailored options, making the entire journey comfortable and stress-free. Consumer feedback highlights that holiday packages, flights, and hotel bookings are organized efficiently without any inconvenience. Travelers also appreciate the constant availability, prompt communication, and consistent follow-up regarding their specific requirements. Because of this exceptional service, numerous individuals express a strong desire to book future trips and recommend the agency to friends.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting exceptional professionalism,... See more

Service

People report high satisfaction and appreciation with the service provided. Reviewers highlight that agents... See more

Holidays

Customers had positive experiences with holidays, highlighting smooth and well-managed travel arrangements.... See more

Customer service

Clients share positive opinions on customer service, highlighting proactive support and continuous follow-up... See more

Booking process

Users describe positive interactions with booking process, highlighting smooth and customized experiences for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Muhammad Mubasil is awesome he always answers all the questions I asked, he makes planning my trip easier. From my very first message, he was incredibly, He was so helpful and made everything easy, an... See more

Rated 5 out of 5 stars

I found out about this agency through Facebook Ad. I requested to be contacted and I was more than pleased with prompt response from SAIF TARIQ. He went above and beyond in, providing me a prompt quo... See more

Rated 5 out of 5 stars

Muhammad Mubasil is very responsive on WhatsApp and makes planning your trip easier. From my very first message, he was incredibly responsive, making the entire planning process feel effortless. He wa... See more

Rated 5 out of 5 stars

If I want to describe my experience with Asad Ali, I would say it was great. He went over and beyond to provide the best service. He was kind, professional, knowledgeable. He explained all available s... See more

Company replied


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Flights Search Site
  4. Hotel
  5. Tour Agency
  6. Travel Aggregator

Written by the company

One More Holiday is a U.S.-based travel consultancy creating customized holiday and vacation packages for U.S. and international travelers. We plan trips to destinations worldwide, tailoring every package around the customer’s travel dates, budget, interests and preferred travel style. Backed by a team with 10+ years of combined travel-industry experience, our dedicated consultants arrange flights, hotels and resorts, cruises, airport transfers, private transportation, tours, excursions, activities and visa assistance. We specialise in family vacations, honeymoon packages, luxury holidays, beach getaways, city breaks, multi-city European itineraries, group travel, and cruises. Through our global and local network of travel suppliers, we source competitive options across different destinations and budget levels, including popular locations such as Thailand, Bali, the Maldives, Dubai, Turkey, Italy, Spain, Morocco and Egypt. Each customer works with a dedicated travel consultant who compares options, develops a clear itinerary, coordinates booking arrangements and provides support throughout the travel-planning process. From relaxing resort stays to complex multi-country journeys, One More Holiday makes international travel planning simpler, more organized and personalized.


Contact info

4.8

Excellent

TrustScore 5 out of 5

59 reviews

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4.8

All reviews

(59)

38 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Saif Tariq was absolutely the best

Saif Tariq was absolutely the best. We had a great experience. He was very patient,and politely answered all questions.i absolutely recommend one more holiday and Saif Tariq for all ummrah trips.looking forward to work with you again insha Allah.

2 August 2026
Unprompted review
Rated 5 out of 5 stars

Amazing serviced

Amazing service, went to ummah family of 3 and everyone was happy they take care of visas,flights, travel and hotels, Saif Tariq was good with communication and when ever I needed him he replied and handed the situation swiftly

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Hifza was amazing !!’

Hifza was amazing , helped me find the right trip . Thank you I highly recommend her she is super sweet and professional. Thank you Hifza !!

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Hifza a great service provider

The experience was great because Hifza provided me with helpful info for my decision to travel with this company. She has kept in contact with me for these 4 months letting me know that she is here to help. I will definitely book with One More holiday early in 2027 thanks to Hifza

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Asalam Alykom

Asalam Alykom
I booked my umrah trip with brother Asad, and it was a beautiful experience he made sure everything was perfectly scheduled, he was checking on me the whole time I really can’t thank you enough for everything, and I will definitely make all my travel with your company.

2 July 2026
Unprompted review
One More Holiday logo

Reply from One More Holiday

Wa Alaikum Assalam,

Thank you so much for your beautiful feedback, Miss Hala! We’re really happy to hear that Brother Asad made your Umrah journey smooth and well-organised. It means a lot to know he stayed in touch and made sure everything was taken care of throughout your trip. We truly appreciate your trust and would be honoured to assist you with your future travels, Insha’Allah.

Rated 5 out of 5 stars

Good experience…

If I want to describe my experience with Asad Ali, I would say it was great. He went over and beyond to provide the best service. He was kind, professional, knowledgeable. He explained all available services and options, tried to help as much as he can. Thank you Asad and I hope to deal with you in the future.

10 June 2026
Unprompted review
One More Holiday logo

Reply from One More Holiday

Thank you so much for sharing your experience, Ibrahim! We’re really glad Asad was able to guide you through the options and make the process easy for you. He truly appreciates your kind words, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Thanks a lot Mr Jahanzaib Ahmad for…

Thanks a lot Mr Jahanzaib Ahmad for nice work everything it's was perfect as we want you been so kind and helpful ☺️ see you soon inchalah for another trip

9 June 2026
Unprompted review
One More Holiday logo

Reply from One More Holiday

Thank you so much for your kind words, Giselle! We’re very happy to hear everything went just as you wanted. Jahanzaib truly enjoyed assisting you, and we appreciate your trust in our team. Looking forward to helping you again on your next trip, Insha’Allah!

Rated 5 out of 5 stars

Talked With Ahmed Best Service!!

Talked With Ahmed and one of the smoothest & best experiences i have had so far regarding reservations and bookings. Highly Recommended Service

18 June 2026
Unprompted review
One More Holiday logo

Reply from One More Holiday

Thank you so much for the kind words, Saad! We’re really glad Ahmed could make the reservation and booking process smooth for you. We truly appreciate the recommendation and hope to assist you again soon.

Rated 5 out of 5 stars

Hifza was very transparent and very…

Hifza was very transparent and very quick to respond throughout the process. She goes out of the way to help with our travel needs. Highly recommended team of professionals

1 May 2026
Unprompted review
One More Holiday logo

Reply from One More Holiday

Thank you, Arsalan, for your wonderful feedback. We are pleased to hear that Hifza made your experience smooth and reassuring. Your recommendation means a great deal to our team, and we truly appreciate the opportunity to assist with your travel. Hope to hear from you soon inshaAllah.

Rated 5 out of 5 stars

I wanted to perform umrah in the…

I wanted to perform umrah in the upcoming year but I had no idea about the prices, information of hotels and just other general questions regarding umrah. It was then when I contacted one more holiday becasue my cousin recommended me it. Here i talked with Ms. Hifza, she was great and very polite, answered all my questions, guided me regarding all the things which I needed to know. I had a great experience with her and one more holiday. Recommend it to others as well.

29 April 2026
Unprompted review
One More Holiday logo

Reply from One More Holiday

Thank you so much for your kind words and recommendation. We are delighted to hear that Hifza was able to guide you clearly and patiently through the Umrah planning process. Our goal is always to make every step simple and comfortable for our guests, especially for those planning their first Umrah journey. We truly appreciate your trust in One More Holiday and look forward to assisting you with your upcoming Umrah, Insha’Allah.

Rated 5 out of 5 stars

Stress-Free Umrah with Outstanding Support and Care

I recently had the opportunity to perform Umrah with a package organized by One More Holiday Group, and I can honestly say it was one of the most smooth, well-managed, and memorable experiences I’ve ever had.

From the very beginning, everything was handled with exceptional professionalism. The team took care of all arrangements; flights, hotel bookings, and local transportation, and what impressed me the most was how everything was customized according to our preferences. There was no stress at any point; everything was perfectly timed and executed exactly as promised.

I would especially like to appreciate Mr. Noor-ul-Hassan, who personally managed our arrangements. His dedication, responsiveness, and attention to detail truly made a difference. He was always available, guided us at every step, and ensured that we were comfortable and satisfied throughout the journey. It felt like we were in very safe and reliable hands.

I highly recommend One More Holiday Group to anyone planning Umrah. If you want a hassle-free, well-coordinated, and personalized experience, they are definitely the right choice, and Noor-ul-Hassan is someone you can trust completely.

Thank you for making this journey so special and unforgettable.

14 February 2026
Unprompted review
One More Holiday logo

Reply from One More Holiday

Thank you so much for your wonderful review. We are truly grateful that you trusted us for your Umrah journey, and it means a lot to know that your overall arrangements were smooth. We sincerely appreciate your kind words for Hassan, and he will be very happy to know that his support made your journey more comfortable and memorable. It was our pleasure to assist you, and we are honoured to have been part of such a special spiritual experience. We look forward to serving you and your family again in the future, InshaAllah.

Rated 5 out of 5 stars

Patience, understanding and efficiency

I tried to book for my Umrah trip and a vacation overseas for one month before coming back home. Hfza was the representative who gave me her attention, flexibility and managed all my bookings patiently and efficiently.
I appreciate her great customer service and wish her the best of success in her journey and career.
Her professionalism is unique.
I will use her again in the future

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Noor ul Hassan should be employee of…

Noor ul Hassan should be employee of the month given the situation with concern over travel in the region, he was prompt in all his responses, providing information beyond his call of duty to satisfy the client and always polite and understanding and patient. He is the epitome of excellent client service. Highly recommend him for all bookings. Very reliable !

17 March 2026
Unprompted review
One More Holiday logo

Reply from One More Holiday

Thank you so much for your thoughtful review. We truly appreciate your kind words and are delighted to hear that Hassan provided reliable support throughout your booking experience. Your recognition means a great deal to us, and we will be sure to share your feedback with him and the team. Thank you for recommending Hassan and One More Holiday; it was our pleasure to assist you, and we look forward to serving you again in the future, InshaAllah.

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