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JustPlay Reviews 

2,215
•
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Considering 471 reviews, most reviewers were somewhat happy with their experience overall. Consumers genuinely appreciate that the platform offers an accessible way to earn extra pocket money and small rewards simply by playing entertaining mobile games during their free time. Many people mention that initial payouts can happen remarkably fast, making it feel like a fun and surprisingly rewarding pastime. Some reviewers were not happy with the significantly declining payout rates and extremely low earnings after spending many hours completing tasks. A few other people also felt that endless advertisements, verification hurdles, and frustrating technical glitches frequently disrupt gameplay and severely slow down daily earning progress.

What people talk about most

Application

Users describe ambiguous interactions with application, while some reviewers appreciate the easy money and... See more

Payment

Clients share ambiguous opinions on payment, with some consumers reporting successful and immediate cash outs... See more

User experience

Reviewers highlight negative aspects of user experience, pointing out that consumers are overwhelmed by... See more

Value for money

Consumers find value for money to be disappointing because reviewers report that rewards have drastically... See more

Product

People report ambiguous experiences with product, as reviewers love the fun games and getting paid, while... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Okay so the ads is not a problem for me it’s the coin conversion and the lying that y’all do . How do a person get 1st or 2nd place in a competition that’s supposed to payout $30,000 and only receive... See more

Company replied

Rated 3 out of 5 stars

I Loved the game Merge Blast except lately when I have my phone on silent, i get this annoying silent haptic/vibration when i get a coin. I adjusted my settings to no avail. I went into its settings... See more

Rated 3 out of 5 stars

I am not sure know what to said: but I feel exactly the same as many other’s player as well, at one point at the tournament I spend so many hour and time and come in second place and win 2 dollars. An... See more

Rated 3 out of 5 stars

It’s a ok game if you need a few dollars in your pocket you definitely won’t get rich but it comes in handy but I’m so unsatisfied with the ending results of the tournament with me being in 2nd place... See more


Company details

  1. Gaming service Provider

Written by the company

JustPlay is mobile gaming built on fairness—where you can enjoy the games you love and earn real rewards without limits, and cash out easily. Unlike other apps, our self-sustaining model ensures rewards never run dry, so the goalposts won't move. 🎮 Play the games you enjoy the most 💰 Earn rewards whenever you play ♥️ Cash out or support causes you care about—we’ll match your donation. We believe gaming should always be fun, fair, and rewarding. That's why your rewards keep flowing endlessly, and if you choose to give back to causes you care about most, we double your impact. Discover how we’re changing gaming—by making rewards endless and fair. Play More. Earn More. Give Back.


Contact info

3.0

Average

TrustScore 3 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(2,215)

553 reviews in the last 12 months

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Rated 1 out of 5 stars

Has to be one of the perfect scams out…

Has to be one of the perfect scams out there , complete utter lies , app is so bad , deposit your cash , deposit your money to even play a game , what utter bull . Give is money and we will give you a endless amount of 3 to 4 minute adverts and screens that just freeze .

5 November 2026
Unprompted review
Rated 1 out of 5 stars

This used to be a good game site for a…

This used to be a good game site for a little extra cash, but no more. Timer gets stuck preventing earning more coins, constant double ads during play, booster ads won't load properly, so no being able to increase your winnings. They also used to be easy to cash out, but now you have to take a photo and the photo app is less than competent.

3 November 2026
Unprompted review
Rated 1 out of 5 stars

As everyone can I see i post how I…

As everyone can I see i post how I feel.
JustPlay you really have stooped too the new west of lows.
How in order too go back too th3 main screen of the app, the user has too watch 3 days. Or other pages of the app, have too watch more ads.
80% of the app timing is now ads instead of gaming. And the pay still is brutal. Next too nothing even with over 2 million coins.
Maybe a complaint should be put in too the regulators where you are located.

30 October 2026
Unprompted review
Rated 1 out of 5 stars

Coins conversion is a problem and I…

Coins conversion is a problem and I dont know how it works. I have 8.8 millions coins before go to bed. Wake up, only 0.20 cents been converted.
Sometimes 2 millions coins pay better. How can that be?
Their coins conversion cant be trusted. Playing so many games to reach 8 millions +

28 October 2026
Unprompted review
Rated 1 out of 5 stars

This app is trash

This app is trash. They make you think your getting a bonus for earning $20 which takes a very long time and then then you don't get anything. It's deliberate and it's B's. Do not give them your time your worth more.

27 October 2026
Unprompted review
Rated 1 out of 5 stars

This is by far the worst most…

This is by far the worst most unprofessional most frustrating customer service I've ever dealt with in my life. I've been completing multiple tasks within their time frame and have not received any rewards when I tell customer service that's a bot all it keeps telling me is I received my rewards when I have not received anything I even sent pictures of my lifetime reward payout and it's only $0.16 I sure hope millions and millions and millions of loyalty coins don't equivalent to 16 cents I've been playing with this company for years and it just keeps getting worse and worse now it's to the point where I wish I'd never even heard of it. I used to recommend this now I advise you do not waste your time you would be better off searching the couch cushions for loose change that way it wouldn't have been a complete waste of time. All they did was rip me off I could have went on free cash gaming app they pay me at least it's better than getting nothing at all which is exactly what just play app for did for me nothing at all. If you like spending lots of time playing games and not receiving anything this is the perfect app for you

26 October 2026
Unprompted review
Rated 1 out of 5 stars

Not what I expected...

Came to check out the reviews before downloading it because an ad I saw would tell me over and over again that it was rated 4.7 on Trustpilot. Wanted to see if that was true and it's not. Not giving into these games where you earn actual real cash. Thank you reviewers.

25 October 2026
Unprompted review
Rated 2 out of 5 stars

So frustrating right now

So frustrating right now! Shame on you! When you convert the coins in pennies and you give just 1 penny and obviously you only have the option to donate it in order to can convert the other coins and after that you still go with donate option?? I couldn’t go back to redeem the pennies to my PayPal account!! Do you think I spent time and watch stupid advertisements keep my phone working for so long to donate the pennies???Shame on you!!!

24 October 2026
Unprompted review
Rated 1 out of 5 stars

It started out great

It started out great, but the more money you make in the beginning the less they give you. It went from like 5$ for completing a task set to a 1.75$ or 60c on the wheel to 2c it’s typical and pathetic. Just another damn scam

23 October 2026
Unprompted review
Rated 1 out of 5 stars

Losing money rather than gaining

They decided to add more ads in the game which is really annoying. But the major problem is losing money when you spent hours and hours on the game. My balance was £8.54 then I woke up to £6.81. This is not on and no help whatsoever. Awful game don’t play. I expect to have my money back

23 October 2026
Unprompted review
Rated 1 out of 5 stars

I used to love to play just time

I used to love to play just time. It didn't make me a lot of money but it kept me in eggs and bread. Then the app made me delete it and add a new app which lost all the $4 I had. So then I played again and now it makes me go up to $20 before I can withdraw. I finally get up to $20 and it will not let me cash out. I have tried to get help from the customer service department that just play but I have not had one reply in over a week. I am disappointed, they used to be good. What is going on over there in Germany?

15 October 2026
Unprompted review
Rated 2 out of 5 stars

HelloLost account after reinstall.

Hello. I'm facing a serious issue with the JustPlay app. Due to a technical error, I had to reinstall the app. After reinstalling, my entire progress and balance disappeared, and a new welcome bonus appeared instead. I have already contacted support via email, but I haven't received any response yet. I am very afraid of getting banned for multi-accounting if I attempt face verification on this new automatic profile. Please help me contact a human representative to restore my original account and balance. Thank you.

20 October 2026
Unprompted review
Rated 1 out of 5 stars

Can't even get a game in with out an…

Can't even get a game in with out an ad popping up every five seconds. It's does pay but, doesn't matter if all it does is stop you with ads. Or the ads won't let you back to the game your playing. Unless you exit completely out of the app then go back in. Waste of time and pointless.

21 October 2026
Unprompted review
Rated 5 out of 5 stars

Just play it's one of the best apps…

Just play it's one of the best apps that I have ever played and I tried a lot of them you actually get your money right away you can cash out it 10 cents it's just amazing. The games are fun and this is awesome no problem

19 October 2026
Unprompted review

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