Like with all services—no matter the value to the consumer—customer care is king, and my representative Ryan Payne is truly client care royalty. He was patient, mindful, thorough, motivated to help, a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
For over 30 years, JG Wentworth has served thousands of customers who want to achieve financial freedom. Recognized as USA Today’s Most Trusted Brand (2026) and a USA Today Top Workplace (2024–2026), we’re proud to deliver solutions people can rely on. Whether you owe money or are owed money, we can help you meet your financial goals.
If you’re owed money
You may know about our structured settlement program from our famous, operatic jingle—but did you know that in addition to buying structured settlement payment streams in exchange for lump sums, we also purchase annuity payments, lottery prizes, and casino winnings?
At JG Wentworth, we believe that you should be able to access the money owed to you now, not later, and we have a solution for anyone who wants to receive their payments upfront. If you have a payment stream, we’ll purchase some or all of your future payments for the best price, guaranteed. In return, you’ll receive a lump sum payment when you need it—instead of getting it on someone else’s schedule. We make the process as simple and stress-free as possible for our customers, offering excellent customer service and answering all your questions as we go.
If you owe money
If you’re feeling overwhelmed by your debt, we can help. JG Wentworth’s debt relief program allows customers to lower their debt while repaying it fast, with many of our customers graduating from the program in just 2-4 years.
Here’s how it works: when you call us, you’ll speak with one of our certified debt specialists so we can get an idea of what you owe, what type of debt you have, and what your options are. Together, we create a personalized program to repay your debt and help you set aside money each month into a dedicated savings account. Meanwhile, we negotiate with your creditors on your behalf to lessen the total amount of debt you owe, staying connected with you each time we successfully negotiate a lower amount. We treat our debt relief program like a partnership, offering support to all current and graduated clients.
A name you can trust
At JG Wentworth, we value transparency and remain committed to giving each of our customers a great experience. As a USA Today Most Trusted Brand (2026) and Top Workplace (2024–2026), we continue to put our customers first. Money matters can feel overwhelming, but we’re here to help you understand your options and achieve your financial goals.
You know our name—now get to know us! Learn more about our services at jgwentworth.com or give us a call at (866) 930-6480.
For assistance in finding a financial solution that fits your life, turn to JG Wentworth - just as thousands of others have for the last 30 years.
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kind of disappointed, but I’m going to follow through and hopefully Jerry Whitworth will help me with my credit card debt
Deven was very helpful and I am happy with the outcome.
Reply from JG Wentworth
Mrs Kirsten McCoy made me feel better, because I was stressed about the bills.
Reply from JG Wentworth
Process was smooth and easy. Valentine made the process great.
Reply from JG Wentworth
Reply from JG Wentworth
Reply from JG Wentworth
Zachary did a great job of helping me to consolidate my credit cards. He was professional and helped me to understand
the process they use!
Reply from JG Wentworth
Reply from JG Wentworth
Reply from JG Wentworth
The agent was very informative. Answered all of my questions and walked me thru the process.
Reply from JG Wentworth
Kyle was excellent to work with. Explained everything well.
Reply from JG Wentworth
Alex was amazing he explain everything to me now waiting for my contract
Reply from JG Wentworth
I wish i knew about you all sooner. I have had the best support and easy to comphrend and what actions i needed to take care of
Reply from JG Wentworth
Quanel Williams was outstanding with explaining our options for debt relief and we truly appreciate all of his assistance and patience with our questions and concerns.
Reply from JG Wentworth
My representatives Dillon was extremely patient and professional. He walked me through the whole process and arranged a follow-up call as well. Thank for having such a dedicated team member!!
Reply from JG Wentworth
The people I have worked with are very kind and helpful. I am glad I am doing this.
Reply from JG Wentworth
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.