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James J. Fox Dublin Reviews 

1,880
•
TrustScore 5 out of 5

4.9

Alcohol Store
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Review summary

Created with AI, based on recent reviews

Considering 390 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and the secure, careful packaging of their orders. Many people also appreciate the helpful website navigation and the wide selection of unique items available. Consumers consistently highlight the high quality of the products and the friendly, efficient support provided by the team. However, some customers also noted occasional delivery delays, packages left in inconvenient spots, or frustrating issues with courier handling. A few people experienced minor disappointments, such as gifts with engraving errors, items not arriving immediately, or missing specific product choices.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that purchases arrive... See more

Service

Clients share positive opinions on service, frequently highlighting fast and efficient delivery along with... See more

Order

People report positive experiences with order, highlighting the quick delivery, easy website navigation, and... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction regarding the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My first time ordering from this Whiskey Business and what a treat it’s been, if you’re ever in Dublin call into this amazing place. My Order of 2 brands of Whiskey arrived well boxed and safe wit... See more

Rated 5 out of 5 stars

As always- shopping with James J Fox was a simple and smooth experience. I would like to make some observations though. Nearly everything was sold out and the selection of pipe tobacco was a bit di... See more

Rated 5 out of 5 stars

Fast reliable service, when i had a query about my order I got a response nearly straight away (I place an order for Christmas present over the Christmas period). The product came in good time, carefu... See more

Rated 5 out of 5 stars

You delivered quickly. However DPD delivered incorrectly; firstly to their message giving an address which knew nothing of a parcel. Eventually I was able to find the parcel because they showed a phot... See more

Company details

  1. Alcohol Store
  2. also in
  3. Cigar Shop
  4. Liquor Store
  5. Tobacco Exporter
  6. Tobacco Shop
  7. Tobacco Supplier

Written by the company

Since 1881, James J. Fox Cigar and Whiskey Store has been Ireland's premier tobacconist and has since added to this reputation a large range of Irish and Scotch whiskeys, to satisfy the most discerning of palates. In both our physical and online stores, you will find a large selection of premium handmade cigars, smoking pipes, Irish whiskey, Scotch whisky, Irish gin, cigar and pipe accessories, as well as our world-renowned James Fox cigars and pipe tobacco.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,880)

357 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Fantastic

Fantastic service and product ! Had an issue but it was no fault of james j fox it was a delivery issue but it was sorted for me very promptly by James j fox.

5 October 2026
Rated 5 out of 5 stars

Quality A1

Quality smokes, great quality products, quick to answer emails and extremely fast delivery.

30 September 2026

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