I received a Cannondale e-MTB on 15th July. I had decided to pay extra fee for assembly and start-up service. Upon arrival I quickly found out that the service has not been done:... See more
Company replied
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See what reviewers are saying
So, at the beginning I had second thoughts about the site because I've never order something before. My experience was excellent, I bought a specialized Levo SL ohlins in extremely good price. I... See more
Company replied
Ordered a Specialized Tarmac SL7 bike from IBK. Everything goes OK the communication with Eduardo was without any problem, we changed emails each other a lot, if I should say only one negative thing,... See more
Company replied
There was a double issue with delivery; IBK received the product late which followed by further delays due to courier problem. It essentially took over 15 days for a stem to land and my doormat. Ot... See more
Company replied
Company details
- Bicycle Store
- Activewear Store
- Bicycle Rental Service
- Bicycle Repair Shop
- Bike Accessories Store
- Road Cycling
Written by the company
Tienda de ciclismo y deportes al aire libre. Trabajamos con las principales marcas del mundo y realizamos envíos exprés a toda Europa directamente con DHL. Ofrecemos un servicio de máxima calidad alineado con las necesidades del cliente. Somos una empresa europea ubicada en el norte de España.
IBKbike - Specialized Brand Store.
Written by the company
- Mecánicos profesionales certificados por Specialized.
- Tratamos a nuestros clientes con amabilidad, respeto y ofrecemos un asesoramiento personalizado a las necesidades de cada cliente.
Envío rápido a toda España. Pago con 3D Secure.
Envío gratis en todos nuestros productos. 100% asegurado.
Tratamos a nuestros clientes con amabilidad, respeto y ofrecemos un asesoramiento personalizado a las necesidades de cada cliente.
Contact info
Polígono Benta-aldea 26, 20270, Anoeta, Spain
- +34 843 99 99 53
- info@ibkbike.es
- ibkbike.es
4.5
Excellent
611 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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I bought a bike and they sent it to me…
I bought a bike and they sent it to me in Lithuania. Without any problems and in perfect condition. I am very happy. Recomend!
22 March 2021
Reply from IBKbike.es
Thank you very much for your opinion
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