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HUUB Limited Reviews 

2,730
•
TrustScore 4.5 out of 5

4.3

Sportwear Manufacturer
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Review summary

Created with AI, based on recent reviews

Looking at 1,022 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality and design, noting that items like wetsuits and apparel are comfortable and durable. Shoppers are also very happy with the remarkably fast delivery service, stating that orders frequently arrive within just a couple of days. However, some people mentioned issues with sizing, noting that certain items felt too tight, restricting movement or failing to match the size guide. A few other people also felt that customer support and order processing could be frustrating due to delayed responses or incorrect items sent.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the great quality and comfortable fit of... See more

Quality

Customers consistently note positive experiences with quality, highlighting high-grade materials, great fits,... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that shipping is quite fast and... See more

Order

Consumers find order experiences to be mixed, with some reporting fast dispatch times and smooth delivery,... See more

Service

Clients share positive opinions on service, highlighting quick responses and helpful support. Consumers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I loves me a good sale bargain! It was dispatched within the hour after purchasing and arrived the next day. Underwhelming packing for something that SHOULD have been £300. The last race suit I bou... See more

Rated 4 out of 5 stars

Nice products and speedy delivery. Very good 2 for 1 offer. Unfortunately, had to return the first order as the to shirts were too tight. Exchange process was fine, but having to pay an extra delivery... See more

Rated 4 out of 5 stars

The women’s Araya wetsuit is fantastic, flexible to swim in and easy to get in and off. The downside has been the time it took me to get there. Incorrect sizing, according to HUUB info I should hav... See more

Rated 4 out of 5 stars

Very nice suit, comfortable on the bike with minimal pad and happy with it on the run!! Floating rear pockets X 2 on the back with plenty of space for 2 gels either side or a gel plus packet of chews... See more

Company details

  1. Sportwear Manufacturer
  2. Outdoor Sports Store
  3. Sportswear Store
  4. Swimwear Store

About HUUB Limited

Written by the company

HUUB is a premium endurance sport apparel brand with an ethos of continuous improvement in all its products. Through a collaboration of experts and world-class athletes, HUUB has taken product development and testing to another level, a level that has resulted in multiple World Cup wins and world records.

Focusing wholly on the athlete and maximising performance and comfort, HUUB explores both the odd and the conventional to create the best. Founded in 2012 by sports industry leader Dean Jackson – the HUUB brand takes its name from human movement specialist Professor Huub Toussaint.


History

Dean founded the HUUB brand after amassing three decades of experience. With previous roles across the swim, bike and run industry categories, few individuals have as much depth of understanding about the endurance sports marketplace.

HUUB products embrace the latest scientific research, continuous athlete feedback, and the vision to create better products – combining research, science and reality.

The work undertaken by HUUB has resulted in their sponsored athlete roster being the most loyal and influential in the endurance sports world. They know that it isn't just about financial and product rewards but about having the equipment that gives them the edge.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.3

All reviews

(2,730)

1,009 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

Hi suit is great just found that…

Hi suit is great just found that customer service could improve.
I wanted to speak to someone just to double check I’d replied to an email I’d been sent that I replied to .
Didn’t get confirmation that you had received my email and when I rang a very condescending recorded message saying how busy you were well yes you might be but that’s your job and you clearly must of bid for the contract to supply suits to Age Group Team who paying for the privilege .

12 August 2026
Rated 5 out of 5 stars

Brilliant customer service and support

Brilliant customer service and support. There are actual real people who answer the phone and really know their stuff.
Took a few attempts to get the right suit but was well worth it, super quality and feel in the water.
Thank you

3 September 2026
Unprompted review
Rated 1 out of 5 stars

**Extremely poor service

**Extremely poor service – my order still hasn’t arrived**

I am extremely disappointed with HUUUB. My order is already overdue, and despite contacting customer service and following up, I still have not received it or been given a clear solution.

It is unacceptable to take a customer’s payment and then fail to deliver the order within the promised timeframe, while providing no concrete information about when it will arrive.

This has been a frustrating and unacceptable experience. HUUUB needs to improve its delivery and customer service significantly. I would not recommend this company. This is my order 349430 Eternal Aero Tri Suit - Men's - L

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Top quality and super fast shipping

The quality of the kits is great and the shopping process is super easy. The delivery was super fast, it arrived next day, I was expecting 2 days or so but arrived the very next day. I'm very pleased with everything I own from Huub

28 August 2026
Rated 5 out of 5 stars

Lovely wetsuit

Lovely wetsuit, purchased for my wife as she wants to continue open water swimming. Looks great just finds it difficult to close the zip on her own.

1 September 2026

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