HairWeavon.com Reviews 

720
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the wigs and beauty products, noting that these items are beautifully crafted and natural-looking. People also highlight the fast delivery service, efficient order tracking updates, and extremely helpful staff guidance when choosing items. Some reviewers were not happy with unexpected delivery delays, noting that their orders did not always arrive on time for specific events. A few people also mentioned experiencing occasional difficulties when attempting to place orders directly through the website. Others also pointed out challenges regarding international customs restrictions and unexpected shipping fees.

What people talk about most

Product

Customers had positive experiences with product, describing the items as beautiful, light, and comfortable to... See more

Delivery service

Consumers find delivery service to be positive and reliable, noting that purchases arrive promptly and as... See more

Service

Reviewers mention positive feedback about service, highlighting fantastic and terrific experiences. Consumers... See more

Order

People report positive experiences with order, highlighting the easy online process and prompt, helpful... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the products are beautifully... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Even though I live in Canada, my purchase arrived in a timely manner. The wig was absolutely beautiful everything I would hoped for it just didn’t fit right as my head is too small. The return process... See more

Company replied

Rated 5 out of 5 stars

I have used HairWeavon a few times, I live in Portugal and postage can sometimes be an issue. With my latest purchase the delivery was super quick The wig I purchased was Ignite petite by Jon Renau... See more

Company replied

Rated 5 out of 5 stars

You really know a company when you have a concern or problem with your order. I had a problem and they quickly lined up a phone consultation and also followed up via email. I was very satisfied with... See more

Company replied

Rated 5 out of 5 stars

I adore this company. I've ordered products from them several times, and they've always been of the highest quality and the delivery is very fast. The wigs and their care products, made by Jon Reanu,... See more

Company replied


Company details

  1. #2 of 2 best companies in Wig Shop
  2. #2 of 3 best companies in Hair Replacement Service

Information provided by various external sources

Specialists in Wigs, Hair Replacement Systems & Topper Hair Pieces for Men & Women. Balding, chemo, alopecia, thinning. Shop Online or Visit our Wig Shop


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

720 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(720)

74 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Helpful service

Great communication and product arrived on time and nicely packaged. The only negative would be the charge for restocking any returned goods. It is stated clearly in their policy but seems a lot when you are already paying for the return postage. All in all I would recommend their service

30 November 2025
HairWeavon.com logo

Reply from HairWeavon.com

Thank you for taking the time to share your review!

Rated 5 out of 5 stars

Very positive purchase experience.

Very positive purchase experience.
The product arrived on time, well packaged, and of excellent quality.
The topper is beautifully crafted, natural-looking, and comfortable to wear.
Highly professional and reliable service.

29 November 2025
HairWeavon.com logo

Reply from HairWeavon.com

Thank you for taking the time to share your experience!
We are delighted to know that you are happy with our service!

Rated 5 out of 5 stars

PROFESSIONAL ADVICE

Before ordering I had a few questions. I received a prompt reply and was happy to go ahead. Additionally they advised to look at the benefit of Black Friday Bargains which prompted me to looking for a second order.

21 November 2025
HairWeavon.com logo

Reply from HairWeavon.com

Thank you for taking the time to share your experience!
We are delighted to know that you are happy with our service!

Rated 5 out of 5 stars

Wonderful

Wow! I absolutely adore this company. Their customer service is top-notch—very kind, pleasant, and they reply almost immediately. It's so refreshing!
The wigs are fantastic as well. The quality exceeded my expectations. I will definitely be a returning customer and highly recommend them! Shipping to the Netherlands goes flawlessly too

13 October 2025
HairWeavon.com logo

Reply from HairWeavon.com

Thank you for taking the time to share your experience!
We are delighted to know that you are happy with our service!

Rated 5 out of 5 stars

Excellent Customer Service

You really know a company when you have a concern or problem with your order. I had a problem and they quickly lined up a phone consultation and also followed up via email. I was very satisfied with their excellent customer service.
My order also came very quickly, to Spain within three days. I definitely will recommend them to my friends.

24 October 2025
Unprompted review
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Reply from HairWeavon.com

Thank you so much for taking the time to leave a review! We're delighted to hear that you're happy with the service!

Rated 5 out of 5 stars

I still have not received my package…

I still have not received my package from ups can you raise an investigation with them please.
K.Stafford

31 August 2025
HairWeavon.com logo

Reply from HairWeavon.com

Thanks so much for your review!
Your order should be with you very soon.
If you have any concerns in the meantime, please always feel free to reach out to our customer service.

Rated 5 out of 5 stars

Really welcoming

Really welcoming, very knowledgeable and helpful staff, great selection

13 August 2025
HairWeavon.com logo

Reply from HairWeavon.com

Thank you for the review! We're delighted to hear that you're happy with our service!

Rated 5 out of 5 stars

My thanks

The service from your company is so very good. My wigs are so lovely.they make me feel good ,and my friends tell me how I good I look in them. Thank you for making me feel good about myself.

23 July 2025
HairWeavon.com logo

Reply from HairWeavon.com

Thank you for taking the time to leave a review! We're delighted you're happy with your pieces and that we could be of help!
If you ever have any questions, please feel free to reach out

Rated 5 out of 5 stars

Very helpful and efficient to deal with

I made on line purchase of shampoo but inadvertently I pressed 4 instead of 1 . my card got debited accordingly. when I contacted them to explain I was refunded cost of the over order .

25 July 2025
HairWeavon.com logo

Reply from HairWeavon.com

Thank you for the review! We're happy to know that you're satisfied with our service

Rated 5 out of 5 stars

VERY RELIABLE SERVICE

My THIRD time ordering from this crowd because they are affordable and VERY RELIABLE.

GREAT CUSTOMER SERVICE TOO.. will email and communicate if there are any delays due to stock etc but to be fair they're usually fast delivery too.

21 July 2025
HairWeavon.com logo

Reply from HairWeavon.com

Thank you so much for the review! We're delighted to know that you are satisfied with our service!

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