Habitium Reviews 

I purchased 2 vanity units €1,500 in January '26. In stock, no prob. 10-12 Days delivery time. Feb came and went by still no delivery. I sent numerous emails, always including my invoice reference number and photo of vanity with left side sink. They repeatedly replied, I will receive delivery soon. I had plumber booked to install unit. He was waiting and waiting and had to move on to other renovations. After 2 months I received 1 vanity unit. I emailed to ask where was the other vanity unit, 100cm unik ella Rocca with left side sink. They said there was a manufacturing problem. I infirmed them that they had the same, but smaller vanity 80cm on website and that I would take that instead. They never replied. 17 mar they said my unit 100cm was on the way and I should have it in 6 days. I booked plumber again. At this stage my renovation was so delayed because of this. 2 weeks went by I received nothing. No correspondence from Habitium so emailed again with my order number and photo of my unit with left side sink. Plumbing/ electrics were fitted to suit this unit. I emailed again for an update. Habitium now said there was a problem with shipping company . I was so stressed because the plumber was under pressure too.
April 2026 after 3 months nearly waiting,it finally arrived. Booked plumber again. I was happy, but when the box was opened it was the wrong unit. The sink was in the centre. Not suitable for my plumbing/ electrics . Plus the 2 corners were badly damaged and broken. I was absolutely devastated. Emailed Habitium to inform them. Sent photos of damage also. They had the audacity to say that this is what I ordered and they didn't even acknowledge the damage. Im so upset by all of this. I sent them an email with my order number invoice and details, showing left side sink. I have never experienced such bad service from any other company ever. I am left shocked by their reply.
After 3 months of waiting for my unit, I'm now so exhausted from this horrible experience. My whole renovation project has been delayed. I have the wrong unit with no possible solution offered by Habitium. I cannot wait any longer.
I will never purchase from this company again. Nor would I recommend them. I advise others to take caution and be aware of this mal practice. Not a satisfied customer at all.
B

Produkt was fine, but not easy to assemble.

The machine arrived with a French plug even though it was purchased for use in Ireland with an Irish address. The handle was difficult to attach as the screw openings were concealed behind tight rubber on the inside of the door and, delivery timeline was lengthy.

This has been one of the most complicated shopping experiences i have ever had in a long time. After receiving a product that i do not need or wish to keep sind it was too big for the desired purpose. I was asked to take images before sending back on my own cost! I sent images and got the green light to send it to spain from germany causing more cost on my end. The shop i spain refused to take the product back and sent it back to me (again on my cost) saying it was not wrapped properly. Whereas i used the original packaging that it came in. This is a scam and a joke. What kind of online shop operates lime this in 2026?! I will not be ordering anything from here again and do not recommend anyone to use it if u want to pay triple the price a small gadget. Unacceptable!!!

Good price, good quality products, fast delivery, but poor updates on delivery status.

Bought two clothing racks recently from Habitium. The quality is excellent. Items arrived promptly by courier. Can't fault the whole experience. Will be purchasing again if this is the experience.

Good communication and delivery no problems.

Item not as described, major battle to get them to pay for return postage, still ongoing, chancers keep away.

Quick delivery, smooth process.

Excellent customer service when I had a query. Came back to me within the time stated with the information I needed

Worst company ever. They sold me an electric water heater that leaked. The warranty repair, which I'm legally entitled to, can be done in Spain. I bought heater in Ireland and I living here. Liars and cheaters.

I was sent a faulty kitchen extracted and have been waiting far too long for a "technical team" to review a video I sent them of the problem. Return and refund needed but now im left with no kitchen extractor. Avoid as the aftercare is shocking

Product ordered and received on time only problem was the plug needed an adapter for use in Ireland.

Staff is very helpful. Responding to my emails in timely manners. Their attitude is showing excellent level of customer centricity.

Updated:
Full refund is received! Happy and don’t have any more issues with the company! Thank you for your help in resolving the issue.

Updated: still no refund! It’s a disaster.
Please guys, stay away from those!
Updated: beyond frustrated!
Full refund was promised. Following by return of less than 10%. Any reply was not answered.
Guys, avoid that company.

Re: Order enquiry 686406
Unfortunately, can’t recommend this company. Very frustrating experience: long delivery time, very poor packaging, faulty details (impossible to assemble). Exceptionally inconsistent communication. Really disappointed and will never use that company again. Re: Order enquiry 686406

Everything as promised from ordering to delivery. We were very pleased.

Everything well thank you, good luck all