There are over 100 technical indicators on the desktop platform. It felt a bit overwhelming at first glance but you can hide the clutter easily. Data feed is real-time with no noticeable lag.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The platform had a brief display bug on the dark mode charts last week where candles weren't updating unless refreshed. Reported it to support and it was patched within 48 hours. Appreciate a developm... See more
Company replied
Moved my trading here a couple of months ago. The unified portfolio view makes tax tracking a lot less chaotic at the end of the month. Execution speed on market orders is sharp.
Company replied
Company details
Written by the company
Welcome to Havenley, a premier multi-asset fintech platform dedicated to democratizing institutional-grade trading for the retail market. Based in Canada and serving a global community of investors, the Havenley platform provides a secure harbor for capital in an increasingly complex digital economy. Our mission is built on the pillars of transparency, industry-leading security, and technological excellence. We understand that modern investors require more than just market access; they need sophisticated tools and total peace of mind. Our ecosystem offers a unified dashboard featuring over 10,000 global assets, ranging from traditional equities and forex to the latest in gold-backed tokens and diversified ETF portfolios. By removing the barriers of high commissions and hidden fees, we ensure that your hard-earned profits remain focused on long-term compounding and growth. Security is our foundation. Havenley utilizes bank-grade 256-bit SSL encryption and adheres to rigorous international financial regulations across multiple jurisdictions. To ensure the highest level of investor protection, all client funds are held in segregated accounts at top-tier banking institutions, strictly isolated from the company's operational capital. Whether you are a seasoned professional utilizing advanced charting with over 100 technical indicators, or a beginner looking to grow through real-time social trading features, Havenley is built to scale with you. Join thousands of users worldwide who have chosen the Havenley platform as their trusted partner in the journey toward financial independence and global market access.
Contact info
Canada
- havenley.com
3.1
Average
41 reviews
Asks customers to review
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How this company uses Trustpilot
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I appreciate that they do not hound you…
I appreciate that they do not hound you with aggressive sales calls after you deposit the minimum $250. My last broker called me twice a week trying to push me into managed accounts.
14 August 2026
Unprompted review
Reply from Havenley
Hello,
Thank you for sharing your feedback! We strongly believe in giving our traders full autonomy over their accounts without high-pressure sales tactics or unwanted calls. We are glad to hear that you are enjoying a clean, transparent, and hassle-free trading environment.
Kind regards,
The Havenley Team
Deposits work fast
Deposits work fast, payouts take 48 hours. Pretty standaard setup.
8 August 2026
Unprompted review
Reply from Havenley
Hello,
Thank you for your review! We appreciate your honest feedback. Providing swift, reliable funding options alongside consistent, predictable withdrawal processing within 48 hours is a key priority for us, and we are glad the experience has been smooth and standard for your trading routine.
Kind regards,
The Havenley Team
Do not sleep on the integrated economic…
Do not sleep on the integrated economic calendar in the sidebar. It alerts you 15 minutes before high impact news like CPI data which has saved me from getting caught in bad volatility spikes twice this month.
7 August 2026
Unprompted review
Reply from Havenley
Hello,
Thank you for leaving such a insightful review!
You bring up a key strategy for navigating volatile markets. High-impact macro events like CPI releases or central bank decisions can trigger sharp price movements in seconds, so having automated 15-minute alerts gives traders the necessary time to adjust open orders or tighten risk management before the spikes hit. We are thrilled to hear that the sidebar calendar has already protected your positions this month!
Kind regards,
The Havenley Team
Had an issue where my limit order did…
Had an issue where my limit order did not trigger by two pips during a thin liquidity window overnight. Reached out to support and they walked me through how their order book matching works. Fair response even if it was not the outcome I wanted.
8 August 2026
Unprompted review
Reply from Havenley
Hello,
Thank you for leaving a balanced review!
We completely understand how frustrating it can be to miss an order execution by just two pips during off-peak hours. Liquidity can thin out overnight, widening bid-ask spreads across global liquidity pools. We are glad our support team was able to provide a clear, transparent explanation of how our order book matching functions in those scenarios, even if the trade outcome wasn't ideal.
Kind regards,
The Havenley Relations Team
Good platform overall
Good platform overall. No lag on charts during the London break.
7 August 2026
Unprompted review
Reply from Havenley
Hello,
Thank you for the review! We're glad to hear that you're having a smooth overall experience on Havenley and that our charting feeds remain fast and lag-free during high-volume periods like the London session overlap.
Kind regards,
The Havenley Team
The copy trading system is a great…
The copy trading system is a great concept but do yourself a favor and set strict stop loss rules on your end. I lost 3% in a day because a trader I was copying held onto a losing position way too long during an ECB rate announcement.
7 August 2026
Unprompted review
Reply from Havenley
Hello,
Thank you for leaving such a helpful review and sharing your experience!
You make an excellent point regarding risk management. While following experienced strategy providers offers great convenience, market volatility during major macroeconomic events, such as ECB rate announcements, can move quickly. We always encourage users to take full advantage of our custom risk settings, including account-level stop-loss limits and equity protection caps, to keep full control over their downside regardless of a provider's actions.
Kind regards,
The Havenley Team
I don't have time to chart all day
I don't have time to chart all day, so I just use the automated copy features. So far so good.
1 August 2026
Unprompted review
Reply from Havenley
Hello,
Thank you for your review! We're glad to hear that our automated copy trading tools are working out well for you and providing a convenient, hands-free way to participate in the markets.
Kind regards,
The Havenley Team
The document check took nearly a day…
The document check took nearly a day which was a little frustrating. Once everything was verified though, the card deposit went through instantly. EUR/USD orders have also been executing smoothly without any noticeable delays.
7 August 2026
Unprompted review
Reply from Havenley
Hello,
Thank you for sharing your review! We appreciate your patience during the initial document verification process. While safety checks can occasionally take a bit of extra time to ensure full account security, we're glad to hear your card deposit went through immediately after approval and that your EUR/USD trades are executing seamlessly.
Kind regards,
The Havenley Team
The platform had a brief display bug on…
The platform had a brief display bug on the dark mode charts last week where candles weren't updating unless refreshed. Reported it to support and it was patched within 48 hours. Appreciate a development team that actually listens to user reports.
30 July 2026
Unprompted review
Reply from Havenley
Hello,
Thank you for bringing that display issue to our attention and for sharing your review! We pride ourselves on acting quickly on user feedback, and we're glad our development team was able to patch the chart update bug within 48 hours to restore a seamless experience.
Kind regards,
The Havenley Team
Started on the $250 plan and upgraded…
Started on the $250 plan and upgraded to Premium mostly for the priority support and having an advisor check in twice a week. Having that second pair of eyes on my risk management has actually helped me stay disciplined.
29 July 2026
Unprompted review
Reply from Havenley
Hello,
Thank you for sharing your experience! We are thrilled to hear that upgrading to Premium and working directly with an advisor has helped refine your risk management and keep your trading strategy disciplined.
Kind regards,
The Havenley Team
Followed two top traders on the copy…
Followed two top traders on the copy trading feature about a month ago. Up around 4% so far. Its pretty seamless once set up.
7 August 2026
Unprompted review
Reply from Havenley
Hello,
Thank you for sharing your experience! We're glad to hear that setting up our copy trading feature was seamless for you and that you're seeing positive results from tracking your selected strategy providers.
Kind regards,
The Havenley Team
As a full time software engineer I…
As a full time software engineer I don't have 4 hours a day to analyze charts. Setting up automated copying for two conservative traders allowed me to participate in the market without sitting in front of screens all night.
1 August 2026
Unprompted review
Reply from Havenley
Hello,
Thank you for sharing your experience! We’re glad to hear that our automated copy trading tools allow you to participate in the market efficiently and build a strategy that seamlessly fits around your busy engineering schedule.
Kind regards,
The Havenley Team
The real time market data is spot on
The real time market data is spot on, but the internal news feed can lag behind major headlines by a few minutes. I still rely on external news feeds for breaking macro events but for order execution, Havenley is rock solid.
29 July 2026
Unprompted review
Reply from Havenley
Hello,
Thank you for your review! We're glad to hear that our real-time market data and order execution speed are providing a rock-solid trading experience for you.
We also appreciate your candid feedback regarding our internal news feed speeds. Delivering timely macroeconomic updates is critical, and we are actively working on optimizing our third-party news integrations to reduce latency during major market-moving events.
Kind regards,
The Havenley Team
Tried reaching out on a Sunday…
Tried reaching out on a Sunday regarding a document upload and had to wait until Monday morning for a reply. Keep in mind standard email support is slower on weekends unless you are on the Pro account.
30 July 2026
Unprompted review
Reply from Havenley
Hello,
Thank you for your review! We appreciate your honest feedback regarding support response times on weekends.
While our core support team processes standard inquiries as quickly as possible during regular business hours, we understand the importance of timely document verification and account assistance. Your feedback helps us evaluate how we can improve support access across all account levels.
Kind regards,
The Havenley Team
I do 90% of my trading from my phone
I do 90% of my trading from my phone. The app feels responsive and setting up price alerts takes two seconds. Very convenient for monitoring positions on the go.
29 July 2026
Unprompted review
Reply from Havenley
Hello,
Thank you for your review! We're glad to hear that our mobile app performance and quick price alerts make managing and monitoring your positions on the go effortless.
Kind regards,
The Havenley Team
Even on the basic $250 Standard Account…
Even on the basic $250 Standard Account you get decent market analysis tools and economic calendars integrated right into the sidebar. Helps a lot with staying ahead of high impact news events.
4 August 2026
Unprompted review
Reply from Havenley
Hello,
Thank you for your review! We’re glad to hear that our integrated economic calendars and market analysis tools are helping you stay ahead of market news and manage your trading strategy effectively.
Kind regards,
The Havenley Team
Moved my trading here a couple of…
Moved my trading here a couple of months ago. The unified portfolio view makes tax tracking a lot less chaotic at the end of the month. Execution speed on market orders is sharp.
31 July 2026
Unprompted review
Reply from Havenley
Hello,
Thank you for your review! We’re glad to hear that the switch to Havenley has simplified your portfolio tracking for tax season and that our market order execution speed is meeting your expectations.
Kind regards,
The Havenley Team
The high yield savings products offer…
The high yield savings products offer great APY but make sure you read the fine print before committing. Most have a strict lock up period (like 6 months). If you withdraw early you will forfeit accrued interest. As long as you plan around that its a good wealth building product.
29 July 2026
Unprompted review
Reply from Havenley
Hello,
Thank you for sharing your feedback! We are glad you find our high-yield savings products valuable for long-term wealth building, and we appreciate you highlighting the importance of reviewing fixed-term withdrawal conditions to ensure they align with your financial planning.
Kind regards,
The Havenley Team
Overall a very good experience
Overall a very good experience. My only minor gripe is that live chat queues can take 10 15 minutes during the US market open. Once you get through to someone, they’re very helpful, but be prepared for a brief wait during high volume trading hours.
29 July 2026
Unprompted review
Reply from Havenley
Hello,
Thank you for your review! We’re glad you are having a great overall experience and finding our support team helpful. We appreciate your feedback regarding live chat queues during the US market open, and we are actively working to scale our support capacity during peak trading hours to reduce wait times.
Kind regards,
The Havenley Team
Had an issue setting up 2FA on my…
Had an issue setting up 2FA on my phone. Email support responded in about 3 hours and sorted it out.
29 July 2026
Unprompted review
Reply from Havenley
Hello,
Thank you for your feedback! We are glad to hear our support team was able to resolve your 2FA setup quickly and get your account fully secured.
Kind regards,
The Havenley Team
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