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HOMIES Reviews 

84
•
TrustScore 4.5 out of 5

4.7

Shoe Store
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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the shoes, noting that they are extremely comfortable, stylish, versatile, and beautifully crafted with great attention to detail. Consumers also highlight the outstanding customer service, describing the support team as incredibly responsive, kind, patient, and always ready to help with any questions. However, some people mentioned experiencing minor issues with sizing or needing to exchange their items for a different size to achieve a better fit. A few reviewers noted that finding the correct size required careful measurement or exchanges, as certain pairs initially felt a bit too large.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting high quality materials and exceptional... See more

Quality

Users describe positive interactions with quality, noting that the shoes are very high quality, well made and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Staff

Reviewers highlight positive aspects of staff, noting that the team is very helpful, kind, and professional.... See more

User experience

Clients share positive opinions on user experience, describing it as simple, convenient, and sophisticated.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The shoe is beautiful and the customer support was helpful! Shipping to the U.S. got complicated, and made the exchange process longer, but that’s a bigger issue (not their fault). They even sent a ne... See more

Rated 5 out of 5 stars

Not only are these the most comfortable shoes you will ever own but the customer service is the best I’ve ever encountered. I placed my order online and Anna reached out to double check I had the corr... See more

Rated 5 out of 5 stars

Shoes are amazing, with great quality and most importantly, super comfy as well. They turned into my everyday shoes! And besides that, the customer service was super helpful in finding my perfect siz... See more

Rated 5 out of 5 stars

Honestly, Homies is flawless from start to finish. The customer service is so kind and responsive — they really make you feel taken care of. Shipping is lightning-fast, and the shoes… wowowow 🤯 The q... See more

Company replied

Company details

  1. Shoe Store

Written by the company

AT HOMIES, WE BELIEVE IN THE POWER OF SIMPLICITY AND INDIVIDUALITY. OUR MISSION IS TO EMPOWER INDIVIDUALS TO FOCUS ON WHAT TRULY MATTERS WHILE HIGHLIGHTING THEIR UNIQUE MINDSET AND PERSONALITY. EVERY PAIR OF HOMIES SHOES IS MADE BY HAND WITH EXCEPTIONAL QUALITY AND ATTENTION TO DETAIL, USING THE FINEST ITALIAN LEATHER.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

84 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(84)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

10/10

I’m really impressed by the quality of these, as well as the incredible customer service after my order was placed.

7 September 2026
Unprompted review
Rated 5 out of 5 stars

The shoes are very high quality

The shoes are very high quality, well made and fit beautifully. Highly recommend. I only wish they made them in other suede colors-I’d buy more for sure.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Amazing shoes. Amazing customer service.

Not only are these the most comfortable shoes you will ever own but the customer service is the best I’ve ever encountered. I placed my order online and Anna reached out to double check I had the correct size. I measured my foot and ended up getting a size smaller that was perfect! I love these shoes and this company. Highly recommend! You won’t regret it.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic beautiful shoes

Fantastic beautiful shoes, very fast delivery and super kind customer service who makes sure you get the correct size before shipping. Sustainable thought - love the concept!

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Simple

Simple, convenient and sophisticated. I like to wear them with shorts, jeans, special respect for vibram. A combination of adult taste and young ambitions!

25 August 2026
Unprompted review
Rated 5 out of 5 stars

I can only recommend!

The shoes may seem pricey at first but I have to say they are worth the investment. Not only are they extremely soft and comfortable but the service is incredible. Anna (from the Homies Team) reconfirmed my selected size and helped me to get it exactly right. Also she checked in with be after I received my order. I think this service is extremely rare in these online shopping days. Thank you so much Anna! I can only recommend.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Beautifully made

Well-made shoes. The sizing guidance was very helpful, and they fit perfectly. Very happy with them.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Great

Great, most comfortable shoes I ever had! Very proffessional and kind support from the company

12 August 2026
Unprompted review
Rated 1 out of 5 stars

When will I finally receive my refund?

Despite three weeks of intensive communication, apologies, and promises, I still haven't received my money back.

30 June 2026
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Reply from HOMIES

Hi Thomas,

We understand that you were hoping to receive your refund sooner.

Before a refund can be issued, we need to receive the returned item, inspect it, and complete the required processing steps. Throughout your case, we acted within the timeframe stated in our return policy. Refunds are processed within 14 business days after the returned item has been received and inspected.

Your refund has now been successfully processed, and we hope the funds have already reached your account.

Anna
HOMIES

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