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Company details
Written by the company
Aware that homeowners and tenants around the world face similar needs in the event of a breakdown within their home, HomeServe has been deploying its international expertise for 25 years in 8 countries, in Europe, the United States and Canada, serving more than 8 million customers. HomeServe set up in Belgium in 2021 to simplify work and repairs within the home, by providing a fast, high-quality service with no surprises, to guarantee peace of mind and serenity for Belgian households. HomeServe's network of approved professionals is made up of local companies throughout Belgium. Specialists in plumbing, electricity and heating, they intervene 7 days a week to maintain installations and carry out repairs. For more information, visit: homeserve.be
Contact info
Avenue du Boulevard 12 /5, 1000, Brussel, Belgium
- 02 790 03 06
- customerinfo@homeserve.be
- homeserve.be
4.3
Excellent
788 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent communication with customers
Excellent communication with customers, maintenance performed on time and professionally.
25 May 2026
Reply from HomeServe Belgium
Hi Tony,
It is a pleasure to read about your satisfaction with our services. We are delighted that we were able to meet your expectations :)
The HomeServe -team
Reply from HomeServe Belgium
Dag Tracy,
Hartelijk dank voor de 5 sterren :)
Het HomeServe -Team
Great work great guy excellent service
Great work great guy excellent service
Thank you
4 November 2025
Reply from HomeServe Belgium
Hey Stathis,
Thanks for the 5 stars :)
The HomeServe -Team
The technician came within the time…
The technician came within the time window as agreed.
He was polite and professional giving some advice on a better working heater.
Thank you. I was still on time for work.
30 October 2025
Reply from HomeServe Belgium
Hey Joy,
Thanks for the 5 stars :)
The HomeServe -Team
On time support
On time support, no nonsense policies, efficiënte assist, professioneel onderhoud.
8 October 2025
Reply from HomeServe Belgium
Bonour Mark,
Hartelijk dank voor uw waardering voor onze diensten :)
Het HomeServe -Team
Reply from HomeServe Belgium
Hey,
Thanks for the 5 star rating :)
The HomeServe- Team
I needed the service the next day to…
I needed the service the next day to deliver the house and they were very helpful, I loved it
26 May 2025
Reply from HomeServe Belgium
Hello Anabela,
Thanks for your amazing review :)
The HomeServe -Team
Not really satisfied
I pay to have a service for maintenance, but unfortunately the maintenance created issues with the boiler requiring a new appointment and other time on my side. So, really not satisfied since ..
28 April 2025
Reply from HomeServe Belgium
Hello Francesco,
We have taken note of your dissatisfaction. To better understand your situation (and to assist you with the next steps), could you please send your full contact details to customerinfo@homeserve.be (name, first name, address, customer/contract number)?
The HomeServe Team
Awful service
Awful service. Stay away from this company. I wanted to change our contract from 1-year to 2-year and this looks like it's not possible so you have to pay a fine.
I sent email, no reply. But they will call you, phone rings only once very short they they hang up, and now they say it's my fault I didn't answer.
16 January 2025
Unprompted review
Reply from HomeServe Belgium
Hi Kweku,
Thanks a lot for the 5 stars :)
The HomeServe- Team
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