Brilliant charcoals along with encouraging web and newsletter info on the various charcoal types and cooking methods. First dirty bbq last night, and certainly not the last! House of Charcoal's passi... See more
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Review summary
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First time buy of British Charcoal, (Dorset Charcoal) I have used it on our BBQ and Pizza Oven, it is really excellent, lights very easily, and so quick to light a full chimney. Works well with a m... See more
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Living on a little known Island, my request for charcoal was greeted enthusiastically. A transport solution was quickly found at reasonable cost and the charcoal was on its way in a couple of days. Th... See more
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Super quick delivery, high quality charcoal as always. Perfect for kamado grills - avoids the risk of the ceramics absorbing smells which lower quality charcoal can give. Just need some sunshine now!... See more
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Company details
About House of Charcoal
Written by the company
House of Charcoal
House of Charcoal
Our Roots
Our Roots
Grilling Green
Grilling Green
There are so many reasons why we should be buying sustainable, natural and pure British charcoal, the main one of which is that it’s some of the best barbecue charcoal you can buy anywhere!
House of Charcoal is a testament to our passion for fire cooking, the right way.
Contact info
4.8
Excellent
217 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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I’m sticking with this charcoal
Tried many types of charcoal, but found the one I’m sticking with. Local UK wood, business, etc. great charcoal, with a great burn, quick delivery. No trouble at all.
24 August 2026
Great charcoal and wood
Great website and fast delivery, the wood and charcoal are fantastic
24 August 2026
Reply from House of Charcoal
Hi Mr Rayment,
Thanks so much for the great review! It’s brilliant to hear youre enjoying the charcoal, and that everything arrived in good time.
We really appreciate your support of British charcoal makers. 🔥
Keep the fire burning!
Team HoC 🔥🔥🔥
the quality of the product and the…
the quality of the product and the speed of delivery.
24 August 2026
Reply from House of Charcoal
Hi Mr Mulan,
Thank you for the 5 stars!
Great charcoal and a speedy delivery is exactly what we’re aiming for, so it’s lovely to hear we got both right for you.
Thanks for choosing House of Charcoal.
Here’s to the next cook!
Team HoC 🔥🔥🔥
Great charcoal delivered on time
The charcoal they produce is really great. Delivery was timely and efficient.
17 August 2026
Reply from House of Charcoal
Hi Ed!
Thank you!
Really pleased to hear you’re enjoying the charcoal and that it arrived with you on time.
There are some fantastic charcoal makers producing across Britain and we’re very proud to help them deliver it to homes all over the UK!
Keep burning British 🔥
Team HoC 🔥🔥🔥
Prompt delivery good quality
11 August 2026
Reply from House of Charcoal
Thanks Chris!
Short and sweet! Exactly what we like to hear 😊
Really pleased you’re happy with the quality and that your charcoal reached you promptly.
Enjoy your next cook!
Team HoC 🔥🔥🔥
Reply from House of Charcoal
Now this is what we love to hear, Robin!
Once you start cooking over good British charcoal, it really does make a difference. We’re so pleased it’s transforming your BBQs and hope there are plenty more great cooks to come.
Welcome to the British charcoal side! 🔥
Team HoC 🔥🔥🔥
Reply from House of Charcoal
Thanks Stanley!
We really appreciate the 5 stars and it’s great to hear you’ll be coming back for more 🔥
We’ll make sure there’s plenty of good British charcoal waiting for you when you do!
Until the next fire 🔥
Team HoC 🔥🔥🔥
Reply from House of Charcoal
Hi Judith,
Thank you for the review!
We know nobody wants to be waiting around when there’s a BBQ to be had, so we’re really pleased your charcoal reached you quickly.
Thanks for choosing HoC
Happy Fire Cooking 🔥
Team HoC
First time buy of British Charcoal, Excellent product
First time buy of British Charcoal, (Dorset Charcoal) I have used it on our BBQ and Pizza Oven, it is really excellent, lights very easily, and so quick to light a full chimney. Works well with a mix of Oak on the OONI pizza oven. Produces very little ash so the heat is consistent. Well worth the extra money, excellent product.
27 July 2026
Reply from House of Charcoal
Hi Chris,
What a brilliant first experience with British charcoal!
We love that you've already put the Dorset Charcoal through its paces on both the BBQ and the Ooni.
Thank you for giving it a try and for such a great review. Hopefully this is the first of many bags!
Here’s to many more great cooks 🔥
Team HoC
I’m converted!!
Easy to use web site & charcoal is auperb. Easy to light & heats in minutes. Im nevwe going back to garage or supermarket coal again.
3 August 2026
Reply from House of Charcoal
Hi Daniel,
We love hearing this! 🔥
Once you've cooked with good British charcoal, there's no going back!
Thank you for giving British charcoal a try and for taking the time to leave us such a great review.
Welcome to the British charcoal side! 🔥
Team HoC
Finally found what I was looking for.
Since the sad demise of W&F, I have struggled to find something as good. And thanks to a mutual acquaintance, I ordered the Ash charcoal. Yes! Back in the game!
Excellent product, and excellent service from HoC. Thanks very much!
3 August 2026
Reply from House of Charcoal
Hi Aaron,
What an amazing review, thank you!
We know Whittle & Flame left some pretty big boots to fill, so we're especially pleased to hear you've found an Ash charcoal that hits the mark. “Back in the game” We cant top that! 🔥
Thank you for supporting House of Charcoal and, importantly, the British charcoal makers keeping this brilliant craft going.
Thanks for keeping it British 🔥
Team HoC
Reply from House of Charcoal
Hi Alan,
Thank you for the great feedback!
Quick delivery, great British charcoal and good value is exactly what we like to hear. Thanks for choosing House of Charcoal.
Here’s to your next cook 🔥
Team HoC
Reply from House of Charcoal
Thank you for coming back to us and for the lovely feedback!
It's always good to know we're continuing to deliver the service you've come to expect, and we really appreciate your continued support.
Until the next cook 🔥
Team HoC
Great service
I placed the order around the middle of the day and it arrived the next day. Great service and a quality product.
30 July 2026
Reply from House of Charcoal
Hi Mark,
Thank you so much for the lovely review!
We're really pleased your order reached you so quickly and, most importantly, that you're happy with the charcoal.
Great British charcoal and great service is exactly what we're aiming for. 🔥
Thanks for choosing House of Charcoal and we hope to see you back again soon.
Keep burning British 🔥
Team HoC
Great little provider
Great little provider, only sells the best sustainable British Charcoal and everything I've had over the years has been ace! Quick delivery too!
27 July 2026
Reply from House of Charcoal
Hi Dan,
Thank you for such a brilliant review!
We're really proud to champion the very best of British charcoal, so it's fantastic to hear you've enjoyed everything you've tried over the years.
It's also great to know our delivery service has been just as reliable. We know there's nothing worse than waiting for charcoal when you're ready to fire up the barbecue!
Thank you for your continued support. It genuinely means a lot to us, and we look forward to helping you discover even more of Britain's fantastic charcoal makers.
See you around the fire. 🔥
Team HoC 🔥🔥🔥
I had an issue with a bag of charcoal…
I had an issue with a bag of charcoal and emailed customer service. The response I got was way beyond what I expected.
A quality product backed up by excellent customer service, such a rare thing nowadays.
Would highly recommend.
30 July 2026
Unprompted review
Reply from House of Charcoal
Hi David,
Thank you so much for taking the time to leave us such a kind review.
I'm sorry your order didn't arrive quite as expected, but I'm really pleased we were able to put things right for you.
We believe great British charcoal should always be backed up by great customer service, so it's lovely to hear we exceeded your expectations.
Thank you for your recommendation and for choosing House of Charcoal. It really does mean a lot to us.
Here's to plenty more memorable meals cooked over British charcoal!
Team HoC 🔥🔥🔥
Good communication around delivery
Good communication around delivery, excellent products and a helpful team.
20 July 2026
Reply from House of Charcoal
Hi Matt,
Thank you so much for taking the time to leave us a review.
That really means a lot coming from someone who's as passionate about British charcoal as you are. It's been a pleasure working alongside Whittle & Flame, and we're proud to have your charcoal as part of the House of Charcoal family.
Thanks again for your support, Matt. Here's to many more great cooks and continuing to champion British charcoal together.
Keep the fire burning. 🔥
Team HoC 🔥🔥🔥
Excellent charcoal chosen from a wide…
Excellent charcoal chosen from a wide range. QUick delivery, good experience. Nothing to fault.
13 July 2026
Reply from House of Charcoal
Hi Andy,
Thank you for your fantastic review.
It’s great to hear you enjoyed the whole experience, from browsing the range to receiving your order. We put a lot of care into sourcing some of the finest British charcoals, so it's brilliant to know you've found one you enjoy.
Thank you for your support, and we're delighted everything lived up to expectations.
We look forward to fuelling your next cook 🔥
Team HoC 🔥🔥🔥
Gives access to great charcoal
13 July 2026
Reply from House of Charcoal
Hi Peter,
Thank you for taking the time to leave us a review.
We're really pleased to hear you've found us. One of the reasons House of Charcoal exists is to give people access to great British charcoal from producers who are passionate about what they do.
We hope you've discovered a few new favourites along the way, and we look forward to helping fuel many more great cooks.
Wishing you many more great cooks. 🔥
Team HoC 🔥🔥🔥
Ethical, sustainable, fast delivery
Great selection of products, fast delivery. Really good to have access to ethical, sustainable, local charcoal and smoking wood.
14 July 2026
Reply from House of Charcoal
Hi Jen,
Thank you for such a thoughtful review.
Supporting ethical, sustainable British charcoal is at the heart of what we do, so it's fantastic to hear that's something you value too. We're delighted you've enjoyed the range, along with the speedy delivery.
Thank you for choosing House of Charcoal and for supporting the British charcoal makers behind every bag. It really does make a difference.
See you around the fire 🔥
Team HoC 🔥🔥🔥
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