Hotel Bookinghub Reviews 

48
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Sage was amazing!! I booked a hotel incorrectly and she helped me cancel the incorrect hotel and helped me greatly with finding another hotel that we were so happy with. She was so patient and profe... See more

Rated 5 out of 5 stars

We booked with Damian Green he was wonderful, gave us full attention. By the time everything was done, and I had full confidence we were ready and I could relax Damion had done it all. Called Expidia... See more

Rated 5 out of 5 stars

Hands down- could not have asked for better help than I received with Calvin. He conducted everything with absolute professionalism, promised me what he could do to help me out, and then delivered 10... See more

Rated 5 out of 5 stars

Everything smooth and easy. Customer service was very easy to work with especially Noah. Highly recommend bookings for all your hotel needs

Company details

  1. Hotel
  2. Travel Agency

Written by the company

Hotel Booking Hub is a trusted corporate travel partner delivering seamless hotel booking solutions for businesses worldwide. Backed by experienced travel consultants and partnerships with leading global hotel suppliers, we help clients find the right stay at the best value. Our network spans more than 100 countries, allowing us to support multinational companies with reliable, efficient, and personalized travel services. We specialize in strategic hotel management, event bookings, VIP travel arrangements, and dedicated account support. At Hotel Booking Hub, our mission is to simplify business travel while providing exceptional service, convenience, and memorable experiences for every customer across the globe.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

48 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(48)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sage was amazing!

Sage was amazing!! I booked a hotel incorrectly and she helped me cancel the incorrect hotel and helped me greatly with finding another hotel that we were so happy with. She was so patient and professional and she even gave me her phone # if we had any issues or questions again. I would say she is a most valuable employee. Big thanks to Sage, a most professional employee!!

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Sage provided outstanding customer…

Sage provided outstanding customer service from start to finish. She was professional, patient, knowledgeable, and genuinely committed to helping resolve my questions. She communicated clearly, followed through on everything she said, and made the entire experience smooth and stress-free.

It's refreshing to work with someone who truly cares about the customer experience. Thank you, Sage, for your excellent support—I sincerely appreciate your time and assistance!

30 June 2026
Unprompted review
Rated 1 out of 5 stars

Booking has hidden fees & taxes

This is a spam! I called Booking.com customer service and thought that I was talking to Booking.com while Damian is not an employee of Booking.com! I contacted the hotel and they told me that they don’t charge $262 for taxes their fee is only $42 . I have spend the entire morning now with Booking.com & Amex. Booking.com confirmed that they have nothing to do with these online scammers! This is additional layer of stress that I’m dealing with because of VBHUB hackers. Booking.com hadn’t heard of them and they represent themselves as Booking.com employees by hacking online & customer service calls. BE AWRE! I now have close to $2400charges for hotel from Booking.com. Thank God Booking.com understood that I didn’t make the actual changes in my account as Damien changed my email address on the account. I can’t believe I got caught up in this scam and have to deal with this nightmare! I will keep updating my review for everyone to be aware!In addition I was charged additional fee of $262.00 USD that is the Hotel Booking Hub fee not the property taxes. Also when I review the booking of the hotel it is offered free shuttle from airport to hotel which Damian couldn’t rectify but if I do book it now through the ap is offered as a perk. The hotel I was pressured to book is with horrible reviews and not in the area I wanted to book but I didn’t have a choice because I was told that it’s been an hour conversation. My Birthday trip is not starting well thanks to the ruthless online hackers who have nothing else to do but harm people. I will never use Booking.com since my data becomes exposed.! Never again! This is my last time booking through Booking.com! Horrific experience!

6 May 2026
Unprompted review
Hotel Bookinghub logo

Reply from Hotel Bookinghub

"Dear Passenger,
We Tried To Help You Fix Your Hotel Booked With Booking.com.
We Spent More Than An Hour Trying to Fix Your Concern and Arrange A Different Accommodation.
Inorder To Address This Concern Raised By you, We Tried To Contact You Several Times but You Didn't Answer. So we Have Processed a Complete Refund of 262.00 USD Back To the Original Form of Payment.
We Will Take Your Feedback Positively and Try To Improve Our Customer Service.
Thank you.
Hotel Booking Hub Team"

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