HNG Reviews 

1,059
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

Delivery arrived quickly. Product is ok quality for the price. However the instructions were incorrect so had to disassemble in order to fit the lid arm. Very time consuming and annoying. Also the pro... See more

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Rated 3 out of 5 stars

Delivery was great. Loungers were fine but table screw holes were rusty and can’t be assembled - shame it was a good size Update on 18 September: it’s been 5 weeks now since I sent the photos you... See more

Company replied

Rated 3 out of 5 stars

Rain Cover The rain cover that was supposed to be with the order wasn't included.I did email requesting another rain cover but my request was ignored. I now have tge added expense of a... See more

Company replied

Rated 5 out of 5 stars

Great service , got a call from delma who helped me with an order issue who was a lovely Irish lady. The rad covers are ideal and a fraction of the price anywhere else. Well worth it. I hope they keep... See more

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4.0

Great

TrustScore 4 out of 5

1K reviews

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4.0

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(1,059)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Irish service and great quality rad covers + fast delivery

Great service , got a call from delma who helped me with an order issue who was a lovely Irish lady. The rad covers are ideal and a fraction of the price anywhere else. Well worth it. I hope they keep the customer care support in Ireland as it really makes a difference . Covers were delivered within a couple of days

1 September 2025
Unprompted review
Rated 1 out of 5 stars

Don’t buy from here

I’ve been asked for a review even though I have still not received my order. My order was placed on 19/08/25 I paid for a tracked delivery & it’s 03/09/25 & it’s still not delivered. Will never buy from here again.

19 August 2025
Rated 5 out of 5 stars

Radiator cover

Very satisfied with my radiator cover, very easy to assemble. All pieces numbered and all holes pre-drilled. Great value

8 August 2025
Rated 1 out of 5 stars

I ordered headboards from HNG over a…

I ordered headboards from HNG over a month ago. After no updates, I contacted them several times asking for a tracking number. Each time, they could not provide one.

+

When I finally got a real answer, I was shocked: the headboards weren't even made yet, and the manufacturer might have them in September.

HNG took my money with no ability to fulfill the order or even provide basic tracking. Their communication is terrible. Do not buy from them if you actually want to receive your furniture.
Waiting for the refund which I hope to receive soon.
A little update they promised me immediately refund but 5 days later since then still no refund it was over 400 euro they own me they not responding to my email as well .

7 August 2025
Rated 2 out of 5 stars

There was no communication about my…

There was no communication about my delivery. The Peach Tree I received, did not look remotely like what was advertised. I had to start proceddings with my bank before I received any communication.

9 August 2025
Rated 4 out of 5 stars

Received in super quick time

Received in super quick time, one cover slightly damaged but was happy to keep. Very reasonably priced. Would definitely purchase again

28 July 2025
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Reply from HNG

Hi Karen,

Thank you so much for your lovely review ⭐ We’re delighted to hear your order arrived quickly and that you were happy with the value. We’re sorry one of the covers arrived slightly damaged — we really appreciate your understanding and kindness in choosing to keep it.

We look forward to welcoming you back again in the future! 💚

Team H&G🏠🪴

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