Klium Reviews 

I got fast what they offered on the site - an original Festool foot for my sanding device - for a very fair price 👌🏼

I placed an order on 24 March for a DEWALT DCF921P2LRT-QW impact driver, along with a socket set purchased in the same order. The impact driver qualified for a free battery promotion, which arrived promptly.
I was later informed that the impact driver would be delayed until 1 April, which I accepted. However, on 2 April, after receiving no shipping notification, I contacted customer service and was then told that the delivery date would actually be 29 September, a delay of nearly six months.
As this was clearly unacceptable, I requested to cancel the order. After extended back‑and‑forth communication, the company agreed to cancel and issue a refund minus the cost of the promotional battery, which had already been used. Reaching this resolution alone took approximately ten days.
It has now been 11 days since the cancellation, and I am still waiting for the refund. I have sent four follow‑up emails requesting an update and have received no response.
The combination of extreme delivery delays, poor communication, and failure to issue a timely refund has been very disappointing. I would advise others to consider this experience carefully before ordering.

EDIT: After this review, Klium got in touch and apologised for the poor experience, and a full refund was given. Therefore I am changing the rating from 1 to 3 stars. It shouldn't have happened but was quickly dealt with eventually.

Order times are on point, delivery is quick and costumer service is ready to help. My experience is more than positive!

They use the cheapest possible shipping method I had to wait 4 weeks for my order to arrive, i will never purchase from them again and I’d suggest if you want your order to arrive within a month shop elsewhere

If you spend money on expensive tools, and expect items like a file to arrive wrapped and not banging against a set of wrenches, Klium is NOT the place for you.

If you like buying cans of high performance grease and seeing them arrive dinged and dented so that once opened they can never be resealed, Klium is the place for you.

If you ask what warranty a professional power tool has, don't worry, they will tell you one year and that they will take care of picking it up and returning it to you free of charge.

Now, as soon as you receive it, and even without even 14 calendar days having passed, as European law states, you turn on the tool and without using it, after two minutes it is burning and you report what is happening... As Klium is your site, you can already imagine what will happen... They will tell you that you complain too much, THEY WILL CLOSE YOUR ACCOUNT, and they will tell you that if you want to send them the tool you have to pay for it, because it is very expensive for them to send and collect in Spain. But yes, when you pay the shipping costs to Spain so that they throw away the items of your order like in a garbage box, then they do not care about sending to Spain.

THEY IGNORE THE EUROPEAN CONSUMER LAW. EVERY EUROPEAN CONSUMER HAS THE RIGHT TO 14 CALENDAR DAYS OF TRIAL WHEN PURCHASING FROM A DISTANCE, AND THE LAW CLEARLY STATES THAT IF THE RETURN IS DUE TO A DEFECT IN THE ITEM, IT IS THE SELLER WHO MUST ASSUME THE COSTS OF THE RETURN.

Ahh, but you had forgotten, Klium IS ABOVE THE LAW and everything.

This has only just begun. I always record the opening of all my orders on video, in case there is a problem. Of course, I have the videos of all the packages sent by Klium and little by little I will put links to the videos on forums and opinion sites related to tools, especially in the Netherlands and Belgium, so that people can freely give their opinions. I always make sure to record the box in 360º before opening it so that it is clear that its contents have not been manipulated.

Davy, I don't know who you are, but don't bother answering me. You can tell all the lies you want here, but I HAVE THE PROOF. People will be the ones who can see the reality, and not just what I write.

I bought a drill
MILWAUKEE M18 BLHX-0X KOOLBORSTELLOZE 4-STANDEN SDS-PLUS HAMER MET FIXTEC - MILWAUKEE 4933478891 After opening it turned out that the borkop was broken and did not lock the SDS drill. I reported the problem to the store and they tell me to send the drill back for a complaint... I don't have time for such things because I need the drill for work and the complaint will take who knows how long...They should send a new drill and not have me return the drill. This is sick... I'll order myself a borkop for my basket because I don't want to wait 2-4 weeks... I won't order anything from this store again.

Great supplier for my tools. Receiving the orders is sometimes an issue but that's to do more with DHL than Klium. Over all good pricing for any kind of tool.

Easy ordering, low price, quick and decent delivery and the product ordered works very well for me.

Everything good, especially for price and delivery.

Great dealer, good products, i buy loot tools from them, good price, good quality ,
I recommend them and #milwaukee

Extremely disappointed with the cancellation of my order and handling of the situation.
I ordered and paid for an article via online web shop, found a good offer, but to be honest it was not "too good to be true" or mistake (retail price of around 330€ down to 108€).
Only for this order to be cancelled after 2 days without any explanation. I had to email them, remember they charged me 108€, on which they told me that this was an obvious mistake, and they have to cancel it and refund me. And can you imagine that they only offered me some small token of 6€ (delivery costs) on my next order, due to THEIR mistake and whole created situation.
One more thing, in their general terms it is stated that the price can fluctuate based on the market needs, which in that case made sense because the new model of the same article was coming up, so I thought they wanted to get rid of the old stock...
I will never buy there again and will not recommend it to anyone, real nasty experience.

Fast, good price

Price is Competitive, Delivery at It says, No problem with guarantees, or returns, 90 % my tools are from this shop.
Always helpful with any trouble

A very well-stocked shop. No problems with the ordered goods. Always well packed and safe. Contact also good. I recommend. Please remember when ordering that the delivery time may be longer. You have to be patient or order earlier than you need. It's not the store's fault, so I still recommend it.

Good price, quick delivery and great after service. No chatbot stealing your precious time, but to the point assistance (and replacement) by very friendly personel.
Excellent.

Perfect delivery. Good company and good price

Great website, quick delivery. always good service.. Only the backorder delivery can also be send on friday, while if you have a company the delivery will be saturday. Then they bring it to a service point. When I order, I never order at friday.

Found a set of Festool zobo forstener pieces, very happy with price and quick delivery, recommend.