I have to give this 5 stars although I was not completly happy. But this was down to me making a mistake in the measurement resulting in a slightly to large aperture. But what was delivered wer... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great experience with this company. The product was really high quality at a good price, and arrived really quickly. Their customer service was amazing - there was a problem with one of the frames (re... See more
Was able to get some advice over the telephone to help me with navigating the site. The frame and mount arrived quickly and I was delighted with the result, as was the recipient. Would highly recom... See more
Been using Frames.co.uk since lockdown when I began doing fabulous jigsaw puzzles, many of which have been framed to provide stunning art work. I have received many positive comments about the frames... See more
Company details
Information provided by various external sources
Frames.co.uk are one of the UK's leading manufacturers of made to measure picture frames. Customers can enter the size of their artwork and choose from thousands of different frame and mount combinations at up to 55% off highstreet prices. Trading for over 23 years, their experienced picture framers are able to manufacture and deliver frames as quick as next day to the UK and Europe. The company accepts payments via all major credit and debit cards and also offers payments through PayPal and PayPal Credit.
Fast Delivery to UK & Europe From Free
Free next day delivery to England & Wales when you spend over £50.
There are no delivery costs to England & Wales when you spend over £50.00. There are no delivery costs to Europe when you spend over £75.00. Some postcodes are excluded, see https://www.frames.co.uk for full terms and conditions.
Contact info
58 Ashfield Road, M33 7DT, Manchester, United Kingdom
- 0871 288 7602
- sales@frames.co.uk
- frames.co.uk
4.8
Excellent
46K reviews
Asks customers to review
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Excellent
Excellent products, excellent value, excellent delivery times and excellent customer service.
2 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I expected a frame but got a border at…
I expected a frame but got a border at £22. Very poor.
1 July 2026
Reply from Frames.co.uk
We are sorry that the item you received did not meet your expectations. We do everything we can to ensure the ordering process is clear including order confirmation and detailed documentation. Clearly there has been some confusion on this occasion. We are reviewing our website to further improve clarity during the ordering stage
Frames.co.uk
Great customer service and product
I mistakenly didn't read the production time - the customer service was amazing and pushed my mount frame creation so I received the frame at my destination in time for me collecting!
The mount itself was perfect for my A1 size picture - looked perfect on my gift and delighted with the outcome.
Fully recommend the company and will be using them again after this experience and the outcome.
Thanks so much ✨
23 June 2026
Delighted with the quality and speed of…
Delighted with the quality and speed of delivery
24 June 2026
A great service
It was easy to find the frame that I wanted, the ordering process is very straightforward and delivery was excellent. Well packaged and a quality product.
I've used you before and will do so again in the future, I'm sure.
Many thanks
1 July 2026
Good service, good quality
23 June 2026
Excellent website
Excellent website, was able to view art in the frame and mount. Really pleased
Quick delivery, well packaged
30 June 2026
Good quality
Good quality, well made, accurately measured frames. Excellently packaged to ensure everything arrived in perfect condition.
Kept informed electronically from the order to the delivery.
Would most definitely use again and recommend to others.
30 June 2026
Really pleased with my frame
Really pleased with my frame. Exactly as shown, good quality and well packaged. Arrived in good time too.
28 June 2026
Custom frame and mount were accurately…
Custom frame and mount were accurately made and delivered rapidly.
29 June 2026
Easy process.....
23 June 2026
Reply from Frames.co.uk
We're so glad to hear that you find the frames lovely and that they look great once displayed! Your positive feedback is much appreciated.
Frames.co.uk
Great product
Great product. Arrived very promptly, exactly as described and better quality than expected. We have used three times now and will be our default for framing.
29 June 2026
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