Fruugoschweiz Reviews 

39,784
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Des articles que l'on ne trouve plus en Suisse ou en Europe exemple enjoliveur roue camping-car de 2013 mais trouvé sur ce site alors merci

Rated 4 out of 5 stars

Fruugo is reliable and the order updates are always available. Most of the time products come from China and this means that waiting time is long (a few weeks) and costumes prices need to be checked.... See more

Rated 5 out of 5 stars

I bought what had been recommended as a cheap alternative to a very expensive Dior perfume. Although it smells differently and the bottle is nowhere near as classy as Dior, it smells really good. A... See more

Rated 5 out of 5 stars

I was very happy with Fruugo. Online shopping experience was a breeze. Easy to navigate the website and place my order. Communication was excellent! Item was packaged very well and shipped quickly. I... See more


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

40K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(39,784)

6,776 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very fake..what I order and ressive…

Very fake..what I order and ressive totally different, scams

9 July 2026
Unprompted review
Fruugoschweiz logo

Reply from Fruugoschweiz

Hello, 

Thank you for your review. 

I am sorry to hear this. 

A member of the team has requested additional information regarding your order via Trustpilot. 

We are looking forward to hearing from you. 

Kind regards,

Rated 1 out of 5 stars

A simple order 12 days ago

A simple order 12 days ago, 10 e-mail confirmations on ‘tracking’, delivery from China and still awaiting for the product which I doubt will ever arrive. Not recommended.

22 July 2026
Unprompted review
Fruugoschweiz logo

Reply from Fruugoschweiz

Hello,

Thank you for your review.

I am sorry to hear this.

Unfortunately, we have been unable to locate an order using the details provided. A member of our Customer Care Team has reached out to you via Trustpilot to request more information so we can resolve this for you as quickly as possible.

Alternatively, you can contact us directly with your order number at https://www.fruugo.co.uk/help. Our team will be more than happy to assist you further.

Please respond to this message so we can assist you with your complaint.

Kind regards,

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look