Kris could not have been more helpful throughout the whole process. His communication was excellent, and despite us having such a short lead time, he went above and beyond to make sure everything wa... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Wendy at the Harrogate store was so friendly and helpful, made some great suggestions, and loaned us samples to try at home. The store has a wide choice of carpets and flooring at a range of prices -... See more
Company replied
Went into Floorstore today after being given a personal recommendation. As soon as I entered the store I was greeted by John. John was attentive,knowledgable and discussed various options available.... See more
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After endless trips to mattress stores we finally bought one with the help of Fran at floorstore. Fran had a vast knowledge with the mattresses that really helped us make the right decision. We didn’... See more
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Company details
About Floorstore
Written by the company
Floorstore - Harrogate Floorstore - Leeds Floorstore - Wakefield Floorstore Outlet - Crossgates Floorstore Outlet - Leeds
Floorstore is proud to be family run since 1961, providing the largest selection of flooring in Yorkshire with 6 stores across Leeds, Wakefield and Harrogate plus a trade counter in Leeds.
We stock floors from some of the best flooring and carpet brands including Amtico, Karndean, Kahrs, Quick-Step, Invictus, Abingdon, Cormar & Victoria Design Floors.
From elegant, engineered wood and luxury vinyl to modern and soft, stylish carpets, when it comes to fantastic flooring, we’ve got you covered. We also offer a great range of rugs, remnants and roll vinyl. Plus our Wakefield store offers a dream selection of beds too!
Whether you’re planning your next DIY project or need full service fitting, our in-store team are on hand to help you find your perfect flooring or carpet. We also price match and offer a great range of flexible finance options so getting your new floor couldn’t be easier.
We've Got You Covered
Written by the company
- Price Match Promise
- Found the same floor cheaper elsewhere? Speak to one of our friendly team in store about our Price Match Promise. We will happily match the price of a product at a competitor that is in stock and available within a 10 miles radius of the Floorstore.
- Flexible Finance
- We have a great range of flexible finance options available for our customers to help them spread the cost of their new carpet or flooring including 0% interest free and Buy Now Pay Later options, see our website for further information.
- Measuring & Estimating Service
- Not sure how much carpet or flooring you need? We offer a free, no obligation measuring and estimating service, simply pop into one our stores to find out more.
- Fitting Service
- We work with a range of hand chosen fitters across Yorkshire so we can arrange for your new floor to be installed so you can sit back and enjoy your new floor. Pop in store and speak to one of our team of friendly experts to find out more.
- Blue Light & Armed Forces Discount
- We’re proud to support those who serve our great nation, so if you work for the NHS, Emergency Services or Armed Forces then you could save up to 10% on flooring and beds. Just speak to a member of the team in store and they will be happy to assist you.
Contact info
Get FREE underlay on any flooring order
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service, great selection & really attentive knowledgeable service.
John was great and I'm really happy to get both carpets sourced.
5 November 2026
Unprompted review
Great service from shuffs will buy again
5 November 2026
Unprompted review
Excellent service
Kris was very knowledgeable about the exact type of carpet needed and was exceptionally patient and understanding of our particular situation regarding dates. He came to measure up when he said he would, even when we forgot. We would not hesitate to recommend Floorstore on the basis of our experience with Kris. Thank you so much.
2 November 2026
Great experience
Great experience, easy parking. Friendly staff. Good deals.
5 November 2026
Unprompted review
Lots of choice John was very helpful
Lots of choice John was very helpful
4 November 2026
Unprompted review
Reply from Floorstore
Thank you for your lovely review, Susan! We're so pleased to hear you were happy with our wide range of flooring and that John was so helpful during your visit. We really appreciate your feedback and hope to welcome you back again soon! 💚
Highly recommend
Highly recommend, very helpful and makes a great cuppa, thanks Paul & team
4 November 2026
Unprompted review
Reply from Floorstore
Thank you so much for your lovely review, Chez! We're delighted to hear you had such a great experience with Paul and the team. We're glad the cuppa went down well too! ☕ We really appreciate your recommendation and look forward to welcoming you back soon! 💚
Excellent service
Excellent service
Manny was very good would recommend the company to family and friends Thank you ☺️
3 November 2026
Unprompted review
Reply from Floorstore
Thank you for your lovely review, Stephen! We're so pleased to hear Manny provided excellent service and made your experience a positive one. We really appreciate your recommendation to family and friends and look forward to welcoming you back to Floorstore soon!
Reply from Floorstore
Thank you for your lovely review, Martin! We're so pleased to hear you received great service. We really appreciate your support and look forward to welcoming you back to Floorstore soon! 💚
Manny was absolutely great at helping…
Manny was absolutely great at helping us choose a carpet. He was super friendly and really professional. Thanks so much ☺️
3 November 2026
Unprompted review
Reply from Floorstore
Thank you for your lovely review! 💚 We're so pleased to hear Manny was friendly, professional and helped you find the right carpet. We'll be sure to pass on your kind words to him. Thanks for choosing Floorstore, and we hope to see you again soon!
Veryhelpful and gave me a sample to…
Veryhelpful and gave me a sample to decide
3 November 2026
Unprompted review
Reply from Floorstore
Thank you for your lovely review! 💚 We're so pleased our team could help and provide a sample to make your decision a little easier. We hope you've found the perfect flooring and look forward to welcoming you back to Floorstore soon!
Manny was brilliant
3 November 2026
Unprompted review
Reply from Floorstore
Thank you for your lovely review! 💚 We're so pleased to hear Manny provided you with brilliant service. We'll be sure to pass on your kind words to him. Thanks for choosing Floorstore, and we hope to see you again soon!
5star manny thanks again great service
5star manny thanks again great service
3 November 2026
Unprompted review
Reply from Floorstore
Thank you for the 5-star review! ⭐ We're so pleased to hear Manny provided you with great service. We'll be sure to pass on your kind words to him. Thanks again for choosing Floorstore, and we hope to see you again soon!
Reply from Floorstore
Thank you for your lovely review, Francis! We're so pleased to hear our team was helpful during your visit. We really appreciate your feedback and hope to see you again soon!
Reply from Floorstore
Thank you for your lovely feedback! 😊 We're so pleased to hear Manny provided such brilliant service. We'll be sure to pass on your kind words. Thanks for choosing Floorstore!
Manny and Andy was very helpful in…
Manny and Andy was very helpful in choosing the best flooring very happy 😊
2 November 2026
Unprompted review
Reply from Floorstore
Thank you for your lovely review! 😊 We're so pleased to hear that Manny and Andy helped you find the perfect flooring. We'll be sure to pass on your kind words to them both. Thanks for choosing Floorstore, and we hope to see you again soon! 💚
Fran was awesome!
Fran was awesome. She listened to what we needed and gave us great advice on the type of carpet we needed for the areas we wanted carpeted.
There was also a huge range to choose from!
1 November 2026
Unprompted review
Reply from Floorstore
Thank you for your lovely review! We're delighted to hear that Fran took the time to understand your needs and helped you find the right carpet for your home. It's great to know you were impressed with our range too! We'll be sure to pass on your kind words to Fran. Thank you for choosing Floorstore!
Paul and Harrogate at the Harrogate…
Paul and Harrogate at the Harrogate store gave me really great service. Friendly and informative. Thank you
31 October 2026
Unprompted review
Reply from Floorstore
Thank you for your lovely review, Lesley! We're delighted to hear that Paul provided such friendly and helpful service at our Harrogate store. We'll be sure to pass on your kind words to him. Thank you for choosing Floorstore, we really appreciate your support!
Jake was really helpful guiding us to…
Jake was really helpful guiding us to which carpet to buy for our stairs as we were clueless. Great service.
31 October 2026
Unprompted review
Reply from Floorstore
Thank you for your lovely review! We're so pleased to hear that Jake was able to guide you through the options and help you choose the right carpet for your stairs. We'll be sure to pass on your kind words to him. Thank you for choosing Floorstore, we really appreciate your support!
Robert gave us excellent advice re our…
Robert gave us excellent advice re our new carpet and LVT
Would highly recommend
31 October 2026
Unprompted review
Reply from Floorstore
Thank you for your lovely review! We're delighted to hear that Robert provided excellent advice when choosing your new carpet and LVT flooring. We'll be sure to pass on your kind words to him. Thank you for recommending Floorstore, we really appreciate your support!
Reply from Floorstore
Thank you for your lovely review, Peter! We're delighted to hear you received excellent service. Thank you for choosing Floorstore, we really appreciate your support!
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