Flippo Reviews 

100
TrustScore 4 out of 5

3.9

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Company details

  1. Animal Feed Store
  2. Pet Supply Store

Written by the company

Bienvenido a Flippo, donde cada ingrediente cuenta y cada receta es un compromiso con la salud de tu mascota. Descubre comidas equilibradas, formuladas por expertos y cocinadas como en casa. ¡Se acabaron las comidas industriales!.


Contact info

3.9

Great

TrustScore 4 out of 5

100 reviews

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This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(100)

43 reviews in the last 12 months

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Rated 1 out of 5 stars

Good company with fraudulent business practices

First off: The food is good.

The problem is the delivery and the customer service.

It takes a week to get the dog used to the food. The subscription is timed with a 1 or 2 day delivery. If it doesn't arrive on time, you have to feed an alternative, which means another week of getting used to the food when it arrives. My last delivery didn't get to me within a whole month. This is not acceptable. I'm sorry that Flippo has to bear the consequences of DHL not delivering, but it means due to the unreliable delivery, I can't recommend Flippo.

And here's the cherry on the cake: The package which did not get delivered to me is returned to Flippo, but they will not refund me the money. This is outright fraud.

Due to their very questionable business practices, I cannot recommend Flippo at all. Stay away from them and save you the trouble.

14 July 2026
Unprompted review
Rated 4 out of 5 stars

My dog likes the food

My dog likes the food

19 July 2024
Flippo logo

Reply from Flippo

Hello Angela,

Thank you so much for taking the time to give us your feedback. We're really glad to hear that you've had a good experience with Flippo and that your dog enjoys our food.

We greatly value your opinion, and it motivates us to keep improving so we can offer you the best possible service.

Thanks for your support.

Sending a hug to you and your furry friend,

The Flippo Team 🐾

Show reviews in all languages. (100 reviews)

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