Fing Reviews 

1,385
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 123 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently appreciate the intuitive app interface, clean dashboards, and reliable tools designed for monitoring home networks and tracking connected devices efficiently. Furthermore, people frequently praise the dedicated customer service team for providing exceptionally fast and helpful support whenever technical questions arise during daily use. However, some customers also noted recurring issues with software updates occasionally affecting overall system functionality. A few other people also felt frustrated by unexpected changes to the platform ecosystem after purchasing older hardware, mentioning difficulties when trying to get assistance from unresponsive support departments.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting how the application turns complex technical... See more

Application

Customers consistently note ambiguous experiences with the app. Many reviewers praise its effectiveness in... See more

Product

Reviewers highlight positive aspects of product, describing it as an excellent tool for keeping networks... See more

Customer service

Customers report positive experiences with customer service, highlighting extremely good and fast support.... See more

Response time

Users describe positive interactions with response time, highlighting extremely good and fast customer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been using the app for sometime and have seen an improvement helping to monitor the health of my network.Good information on safe guarding against hacking and awareness of products to help pro... See more

Rated 4 out of 5 stars

A friend uploaded it to my network when the router got hacked. She did some things and told me to check it periodically without revealing what to check for. I'm grateful Fing's intuitive navigation re... See more

Rated 5 out of 5 stars

Great tool for novices and more. I used this to ID my network before it became easier with routers. It was also very useful at detecting anything new on the network, which is nice if you're living in... See more

Rated 5 out of 5 stars

I've been using Fing for several years. It helps keeps track of my numerous Wi-Fi devices on my home network (upward of 100 devices) I actually have two other routers connected to my main router,... See more


Company details

  1. Computer Security Service
  2. Business Networking Company
  3. Computer Support and Service Company
  4. Software Company
  5. Web Collaboration Platform

Written by the company

We help our users with their networks. It's that simple. From the Fing App to Fing Desktop to Fingbox to our unique Device Recognition Technology, we focus on giving visibility into the connected world and empowering our customers and clients to create smarter digital environments.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 58% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,385)

128 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I like the fact about what it does but…

I like the fact about what it does but I have difficulty in getting people who could help with devices that are not getting blocked or turns itself back in. I would love to speak to a person or if the could get in touch.

15 August 2026
Unprompted review
Rated 5 out of 5 stars

Support does not get any better than what I…

Support does not get better than what I received- because perfection cannot be improved upon! Truly amazing that I mention an issue with the desktop app to Support and within an hour a patch is released and the issue was 100% resolved. You raised the bar, my friends. And you raised it to the moon!

16 August 2026
Unprompted review
Rated 5 out of 5 stars

I bought my fingbox back in 2017

I bought a fingbox when it was an Indiegogo project back in 2017. Since then I'd connected it ocassionally to check the devices on my network. It comes very handy to identify IP's and MAC addresses and troubleshoot anything that could be offline (I have more than forty devices online 24/7). It works perfectly as it did the first day I tried it

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Fing for allowing me to use…

Thank you Fing for allowing me to use the internet again. After being unable to use the internet due to routers and other people's devices connecting to my data stream or personal devices for the purpose of stealing data I found Fing and have been able to block and change the polarity enough to watch a movie or listen to music. Thank you Fing.

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Karl was professional

Karl was professional, patient, and helpful throughout the troubleshooting process. Although my issues with AutoBlock, Automated Router Vulnerability Checks, and email notifications are still unresolved, I appreciate the time and effort the Fing Support team spent investigating them. I hope a future update will resolve these issues.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Michal was courteous

Michal was courteous, responsive, patient, and helpful throughout the troubleshooting process. I also appreciate the assistance I received from the rest of the Fing support team. Thank you for your excellent support and dedication to resolving my issue.

26 July 2026
Unprompted review
Rated 5 out of 5 stars

Software that works…

Always respond quickly and handle any request in an appropriate time frame. The Fing application has allowed me to gain control over my network and keep an eye on devices and potential threats.

17 July 2026
Unprompted review
Rated 1 out of 5 stars

I would not recommend this application to anyone

I would not recommend this. They seem to take your luck get a subscription and being that the services are not being provided. Cancel paid for your subscription service shift ongoing but it has been deactivated and you're trying to contact support you get the runaround. I would not recommend this to anyone.
Another experience I paid for the top-tier subscription and did not get all the settings the app hacked. The network was hack and still nothing changed.

15 July 2026
Unprompted review
Fing logo

Reply from Fing

Hi, thank you for sharing this feedback. We're sorry to hear about your experience. We'd like to look into this properly, but we haven't been able to locate an account matching your username in our system. It's not fully clear from the review what settings or features you felt were missing. For context, our top-tier plan (Fing Professional) unlocks all features of the app, so if something wasn't accessible, that would point to a bug or configuration issue rather than a plan limitation.

Rated 5 out of 5 stars

The Ultimate Peace of Mind for Home Network Security

If you’ve ever worried about who is using your Wi-Fi, Fing is an absolute game-changer. As someone who isn’t tech-savvy, I was looking for a solution that was simple to understand but powerful enough to actually protect my network—and Fing delivers exactly that.

Why I highly recommend it:
1. Total Visibility: With a single tap, I can see every single device connected to my network. It’s incredibly reassuring to see exactly what is using my bandwidth.

2. Simple Security: The best part is the ability to spot and block unauthorized devices. It feels like having a digital "bouncer" for my home Wi-Fi.

3.User-Friendly: You don’t need an IT degree to use it. The interface is clean, intuitive, and explains everything in plain language, making it accessible for anyone.

4. Proactive Alerts: I love that it keeps me updated, so I’m never left guessing if someone has snuck onto my network.

Fing has turned a complex technical task into something I can manage in seconds from my phone. It’s a must-have for anyone who wants to take control of their home’s digital safety.

24 June 2026
Unprompted review
Rated 1 out of 5 stars

Baiting customers with 'no credit card needed'

I don't understand why they would lie that you don't need a credit card to access service then two days later even the 'free functions ' such as network monitoring needs premium. Just say outright that fing is only for premium users instead of baiting us. Also the premium subscriptions are extremely expensive for a service that's supposed to be convenient.

Fing responded to my review likely to do damage control. To clarify on what is actually going on from someone who will gain nothing from saying this: fing is free to download but when it comes to using it you have to pay for their services. On the first day I could do a few network monitoring. On the second and third day I could only do one network monitoring scan. Only one. Plus the fing reply contradicts itself by saying network monitoring scan is free yet the one 'i am describing ' is premium. There's only one network monitoring scan. Fing is expensive and bait and switch. We really need better alternatives

22 June 2026
Unprompted review
Fing logo

Reply from Fing

Thanks for sharing your feedback. To clarify: Fing is free to download and to use with the Free tier - it has always be this way and it remains true today. Device inventory and core features (including up to 3 network scans per day) are free, with no bait-and-switch involved.
Network monitoring at the level you're describing is an advanced feature, and like any software product, advanced capabilities sit behind a paid plan. This is clearly outlined on our pricing page before you commit to anything.
A final note on pricing: Premium and Professional tiers reflect the engineering, infrastructure, and ongoing development that goes into a reliable network intelligence tool. We're confident in what we offer, and transparent about what costs what.

Rated 5 out of 5 stars

Great Support

Support was timely with useful suggestions. After a few iterations it was determined my Fing desktop software was out of date. Resolution was quick and accurate. Best support I've had in years with a software issue.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Running Fing on MacOS and iOS

Running Fing on Mac, MacBook Air and 2 iPhones. Very happy with monitoring all activities associated with my Network and connectivity, ability to Block, etc.

8 June 2026
Unprompted review
Rated 4 out of 5 stars

I appreciate the quick response

I appreciate the quick response. Sadly, it involved no specific information about my account; specifics which would have been more helpful. I reach out to support, generally when I don’t have access to information or functionality that I need to move forward. I got a generic answer that seemed to imply I needed to upgrade my account (which I’d just recently done).

That said, I’ve been using Fing for a lot of years, on a lot of devices. It just made sense that they were part of my network now. This experience aside, I’d still recommend the service.

1 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look