I wasn't sur of the model number of my appliance, so i needed to guess without 3 different temp sensor versions, even they seemed all the same. Anyway, i received it quick and the sensor is replaced... See more
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Correct Part sent. Fast & excellent service. Was able to be sent to PostNord ombud - perfect.
I ordered on 21 februari 2023 two same parts for my bread baking machine. June 1 they came, but 1 was damaged. I wrote an email till Fixpart. They couldn't answer because they had too much emails. So... See more
The website leads to the correct piece to buy thanks to an accurate data base of serial numbers
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Pretty fast and just the part I needed…
Pretty fast and just the part I needed - even for my old machine :)
Correct Part sent
Correct Part sent. Fast & excellent service. Was able to be sent to PostNord ombud - perfect.
The website leads to the correct piece…
The website leads to the correct piece to buy thanks to an accurate data base of serial numbers
Easy website, fast delivery and it works perfectly
Thanks for your service
It was very good. Exactly as expected: product, packaging, information on delivery, estimation on delivery time and delivery
received it quick and the sensor is replaced succesfully.
I wasn't sur of the model number of my appliance, so i needed to guess without 3 different temp sensor versions, even they seemed all the same.
Anyway, i received it quick and the sensor is replaced succesfully.
It says that my spare part is in stock
It says that my spare part is in stock, but they have not shipped it for five business days. I have emailed them twice via their contact form, but I have not received any response.
Extremely poor helpdesk
Extremely poor helpdesk. I got my item delivered but it was faulty and dit not fit my oven. I sent mails with pictures and print screens from FixParts website to wiev the difference. It took a week for them to answer and it was most probably from a AI-bot. After several mails and request from me to be contacted by a human they finally after nine (9) weeks granted me to return the item.
Quick turnaround and everything I got…
Quick turnaround and everything I got worked well.
Good quality and delivered on time
Good quality and delivered on time
Excellent qualityvand good delivery time
The delivery was faster than expected
The delivery was faster than expected. And the part was well-packed.
I found exactly what i needed
I found exactly what i needed and it arrived really fast.
Charge extra for even slower delivery
I was looking for fast delivery and both chose and payed 20€ extra for delivery in 1-3 days. The message from DHL that I got 24h after I put my order told me the products were ready to be shipped with estimated arrival 3-6 business days... If I had choose the cheaper delivery it would take 2-4 days. Have been trying to get in contact with customer support for 3 days and got a message from a bot, saying that they are sorry for delayed answers. You cannot charge extra for something that is a worse service. We have been without a washing machine for almost a week now. Last time!
Product was easy to find on website and…
Product was easy to find on website and quickly delivered.
Poor customer service
Poor customer service.
I found a product that I wanted but it did not have a full description of parts included. I contacted them via the ancient method of online form and several weeks later have corresponded several times without resolution. Incredibly one response was to ask for a photo of the product they sell, despite providing them with product link and item id.
Absolutely useless and unhelpful.
I would give zero or minus if it was…
I would give zero or minus if it was possible. Information if part is compatible on the homepage is misleading. Customer servce is a bot that gives generic answers. Really bad. Ordered wrong part twice now. For the first part they refused to accept a return sice 14 days had passed.
AVOID AT ALL COST!!!!!!!
AVOID AT ALL COST!!!!!!!! THEY ARE SCAMMERS
Purchased 2 parts to fix my coffee machine they never got delivered to me, they put incorrect address most probably. it shows on tracking id that good got send back ti shipper. Now ive lost both my money and dont have the parts. You have to write 4 emails before anyone replies even when they do answer its not going to be anything helpful. Dont make the same mistake as me and others AVOID AT ALL COST
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