Follow the Camino Reviews 

513
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 505 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the seamless organization of accommodations and the dependable luggage transfer services that make trips completely stress-free. People note that staff members are exceptionally helpful, professional, and readily available to assist with any questions throughout the journey. However, some people mentioned that a few hotels were situated quite far out of town, requiring extra walking or transfers. Reviewers also noted occasional challenges regarding very long daily walking distances and limited food or coffee options along certain remote paths. Consumers reported that navigating specific transfers or planning difficult segments independently required additional effort.

What people talk about most

Service

Customers had positive experiences with service, noting that everything was well organized and handled... See more

Staff

People report positive experiences with staff, highlighting that team members are very helpful, thorough, and... See more

Holidays

Clients share positive opinions on holidays, describing their trips as fantastic, well-organized, and... See more

Location

Consumers find location experiences to be quite mixed and unpredictable. Many reviewers praise certain... See more

User experience

Reviewers highlight positive aspects of user experience, describing the journey as seamless, well-organized,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We just completed the Camino Portugues Coastal route and everything went exactly as planned. Follow the Camino staff was VERY responsive to any question, the luggage transfer went perfectly, and we w... See more

Company replied

Rated 5 out of 5 stars

We, a group of 5 family members between the ages of 63 to 75 rode the Portuguese Camino from Porto to Santiago on Follow the Camino e-bikes. We had a fantastic time. The weather was great, the cycle t... See more

Company replied

Rated 5 out of 5 stars

Flawless! Wonderful hotels; seamless luggage transfers; readily available staff for questions; just the right distance between towns (for me) the longest being the last day of 16 miles! I loved my... See more

Company replied

Rated 5 out of 5 stars

A fine five day walk into Santiago de Compostela. Everything (i.e luggage) showed up on time, accommodations were well-selected and priced, walking plan was just challenging enough to be interesting.... See more


Company details

  1. #11 of 14 best companies in Travel Agency
  2. #3 of 3 best companies in Cultural Tours Provider
  3. #9 of 11 best companies in Tour Operator

Written by the company

Since 2006, Follow The Camino has organised tours of the Camino de Santiago for thousands of pilgrims and holiday makers , coming from all over the world to walk, cycle or horse ride along The Way. We provide tailored packages for our clients - including luggage hand-picked accommodation, luggage transfers and walking guides. Our ethos as a company is to make complicated holidays simple and to leave you to enjoy your Camino experience your way, with the peace of mind that your itinerary is taken care of by our expert team. Part of our role is to guide you to select the best route for your experience, taking into account the time you have, the physical challenge you would like, and your motivation for doing your Camino. Our bespoke service and our expert team aim to deliver an excellent customer experience for you. From solo trips to large groups, we have the knowledge to guide you along the way. Talk to us at Follow The Camino and we will help you plan your Camino, your Way.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

513 reviews

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Replied to 60% of negative reviews

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4.6

All reviews

(513)

511 reviews in the last 12 months

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Rated 5 out of 5 stars

Great every step of the way

Great experience booking and traveling with FTC August 2026. They were helpful and responsive every step of the way, including literally when we were stepping along the way and there was a miscommunication at lodging. This was quickly sorted when I called and was immediately greeted and supported through to the resolution. The hotels were charming and nice, especially Gaudi in Astorga. The hotel locations were right next to the main attractions in the area, which was perfect since we did not want walk more on arrival. Lastly all of the information they provided was informative and clear, from packing lists and training plans, to the walking notes and vouchers with the daily plan. The video orientation was also helpful. We look forward to our next Camino experience with you.

20 August 2026
Rated 5 out of 5 stars

Camino Portugués - wow! Thank you FTC.

Follow the Camino did all of the logistical thinking for us. The accommodations were varied and comfortable, amenities were all good (a few were WOW! - (Padrón, I will be back!) - meals were plentiful and offered great options. Finding my luggage at the next stop after a rigorous day of walking was such an absolute blessing. From the very beginning stages of my planning / getting in touch with Follow the Camino to the last-minute pre-travel details, everything was truly great. I was seeking a life-changing experience and was blessed to get one, and having all of the necessary plans in place really made all of the difference. I just walked, and contemplated, and let go.
Great communication, great service. Thank you! Highly recommend.

27 July 2026
Rated 5 out of 5 stars

Another great Camino arranged by Follow…

Another great Camino arranged by Follow the Camino, this time from Logrono to Burgos. Accommodations were good to great, and luggage always was waiting for us at the next stop. We appreciated Follow the Camino's frequent communication as our trip approached.

17 August 2026
Rated 5 out of 5 stars

Great Camino Trip!

A fine five day walk into Santiago de Compostela. Everything (i.e luggage) showed up on time, accommodations were well-selected and priced, walking plan was just challenging enough to be interesting. We did a different section (San Sebastian to Bilbao) with the same company two years ago and had a similarly great experience.

22 August 2026
Rated 5 out of 5 stars

Happy with the service!

Happy with the communications pre- and during the Camino! I appreciated the smooth organization, the app with the route, quality of hotels. Everything went very well, will be recommending the company to friends 🙂

22 August 2026
Rated 5 out of 5 stars

Awesome experience!

I am very happy with the organization of the Follow the Camino. The chosen hotels were excellent, the transportation of luggage was precise and efficient. The app was very helpful with all information I needed to walk the Camino.

16 August 2026
Rated 5 out of 5 stars

A great experience!

This group was the most responsive and helpful of any we contacted. Our trip was great! The only change I would make is to not add the dinner meals where possible. The smaller hotels are not set up well for diet request.

28 June 2026
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Reply from Follow the Camino

Thank you!

Glad we stood out as the most responsive group you reached out to.

Hope there's another Camino already calling your name!

Rated 5 out of 5 stars

This was my first camino

This was my first camino. I was doing it in honor of my wife that passed away suddenly last year. I needed to focus my energy on just doing the camino and not worry about the details. I called and spoke with the agent. She set up an itinerary for me and helped me through the entire process. Once in the camino I did not have to think about anything, the luggage, the lodging, the food, all that was taken care of. I am truly thankful and amazed at how seamless the entire adventure was. It gave me the time I needed to focus on my grief and not on the day to day necessities. If you are looking for a one of a kind experience and an amazing camino, look no further "Follow TheCamino" is your only choice.

7 August 2026
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Reply from Follow the Camino

Thank you for trusting us with something so personal.

We're glad the details stayed out of your way so you could give your full energy to this Camino, and to honoring your wife along it.

It means a lot to us to have been part of that with you.

Rated 5 out of 5 stars

All around excellent experience

The booking process, responsiveness, and support with managing the various details of our request with ease.

29 July 2026
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Reply from Follow the Camino

Thank you! Glad the booking process and support made managing all those details feel easy.

Looking forward to helping with the next one!

Rated 5 out of 5 stars

My agents (Jade B and Macarena Z ) were…

My agents (Jade B and Macarena Z ) were extremely helpful and professional. The trip went smooth without any problem. Very happy.

5 August 2026
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Reply from Follow the Camino

Thank you! Jade and Macarena will be glad to hear it. So glad the trip ran smoothly from start to finish.

Whenever the next Camino calls, we'll be here!

Rated 5 out of 5 stars

Very well organised

Very well organised, lovely accommodation and good food.

11 June 2026
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Reply from Follow the Camino

Thank you for sharing this. Looking forward to your next adventure with us!

Rated 5 out of 5 stars

Well organised and great hotel choices!

We had a great trip and experience with Follow the Camino! We would happily use them again for another walk and would recommend to friends. The booking and choice of our hotels were great and bag transfers all worked perfectly.

28 July 2026
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Reply from Follow the Camino

Thank you! Great to hear the hotel choices and bag transfers all worked out so well. Hope to have you and your friends walking with us soon!

Rated 4 out of 5 stars

FTC did an excellent job for the 3 of…

FTC did an excellent job for the 3 of us in our group. Communication was helpful and always on time. The FT session we had with them was very helpful as well. Every request we made was answered and completed timely. Our luggage was always at our destination when we arrived. We arrived one day at 1:30 and it was already there. My only request for improvement would be getting help with our train and bus transportations to our starting point. The train station in Madrid is very difficult to navigate if you don’t know or can read the language. We missed our train because we were at the wrong boarding gate. We had to get an Uber for a 4-5 hour ride to start our hike the next day.

19 July 2026
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Reply from Follow the Camino

Thank you for sharing this. This kind of feedback is genuinely useful for us. Getting to the starting point isn't part of our service, but we're always happy to share general information or suggest apps that can help.

Rated 5 out of 5 stars

Absolutely wonderful

Absolutely wonderful! The attention to detail was incredible. The app was good, the luggage transfer flawless, the accommodations were great, the booking process was well supported. We plan on doing such a tour again.

25 July 2026
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Reply from Follow the Camino

Thank you! Looking forward to planning the next one with you!

Rated 5 out of 5 stars

Fantastic

Fantastic! Prompt responses to queries prior to and during the walk. Having accommodation and bag transfers done for me was great. Thanks to the team!

25 June 2026
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Reply from Follow the Camino

Thank you! Glad it all came together smoothly from start to finish! Hope you'll travel with us again soon.

Rated 5 out of 5 stars

Great lodging and absolutely no…

Great lodging and absolutely no problems with luggage transfers

12 July 2026
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Reply from Follow the Camino

Thank you! Glad the lodging delivered and the luggage transfers ran without a hitch. Looking forward to your next adventure with us!

Rated 4 out of 5 stars

Generally very well organised and great…

Generally very well organised and great back-up with the app etc, the only downside were the two hotels that were rancid.

20 July 2026
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Reply from Follow the Camino

Thank you, glad the organisation and app support worked well overall. Sorry to hear two of the hotels fell short, please reach out to us directly naming the properties so we can look into it.

Rated 5 out of 5 stars

I had an incredible experience with…

I had an incredible experience with Follow the Camino. From start to finish, everything was exceptionally well organized, which allowed me to focus on enjoying the journey instead of worrying about logistics.

They handled my accommodations, luggage transfers, transportation, and all the details in between, making the experience seamless and stress-free. Every hotel was ready for my arrival, my luggage was always where it needed to be, and the itinerary was easy to follow.

Although I booked as a solo traveler, I was fortunate to cross paths with one of Follow the Camino's guided groups along the route. Their tour guide, Silvia, was incredibly kind, welcoming, and helpful. Even though I wasn't part of the group, she took the time to answer questions and make sure I had what I needed. That level of care and genuine hospitality really stood out to me.

If you're considering walking the Camino, whether on your own or with a guided group, I highly recommend Follow the Camino. They made the planning effortless and helped create an unforgettable experience.

2 July 2026
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Reply from Follow the Camino

Thank you for sharing this, it really means a lot. At Follow the Camino, we're passionate about what we do, and that's where the difference lies. Silvia isn't just a guide, she's someone who truly cares, and it shows. Embracing that kindness along the way is part of the journey too. Wishing you many more Caminos ahead!

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