Eyes Wide Open Reviews 

656
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the clothing, noting items are comfortable, durable, and maintain their shape after washing. Many people also highlight the outstanding customer service, describing staff as helpful, responsive, and willing to go the extra mile to resolve issues efficiently. Furthermore, consumers frequently commend the fast delivery and smooth ordering process, ensuring items arrive quickly and purchases are easy. Some people also felt that the company genuinely cares about its customers, often mentioning positive experiences with giveaways. Reviewers appreciate winning free items like hats and hoodies, which further enhances their positive perception of the brand and its commitment to customer satisfaction.

What people talk about most

Quality

Consumers find quality to be positive, with many reviewers consistently praising the amazing quality of the... See more

Product

People report positive experiences with product quality, often highlighting the amazing quality of the... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the quick and... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the... See more

Customer service

Reviewers highlight positive aspects of customer service, with many describing it as outstanding, fantastic,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolute 5 star service! I ordered some items for my son, the following morning I had 2 missed calls and a text from the lovely Jess advising me the size I had ordered was out of stock and offering me... See more

Rated 5 out of 5 stars

The quality of the clothing is amazing and so comfortable! It not only looks great but feels great! Can’t recommend this brand enough. If you want to look smart, feel comfortable and not restricted wh... See more

Rated 5 out of 5 stars

I’ve ordered multiple items from Eyes Wide Open Clothing — from the men’s range to the children’s — and every single piece has been fantastic quality. The customer service is always phenomenal, and th... See more

Rated 5 out of 5 stars

Have purchased many things from eyes wide open and honestly it’s faultless, the quality of clothing is amazing, better than most brands out now especially with value for money, even had a small issue... See more


Company details

  1. Men's Clothing Store
  2. Activewear Store
  3. Clothing Store
  4. Clothing Supplier
  5. Outerwear Store
  6. Streetwear Store

Written by the company

It’s all in the details. Premium UK lifestyle for those who notice. EYES WIDE OPEN.


Contact info

4.9

Excellent

TrustScore 5 out of 5

656 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(656)

127 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered a few shorts sets from here

I ordered a few shorts sets from here, but unfortunately they didn’t have my size in one of the ones I wanted, was contacted by a lady called Jess to inform me of the situation and was advised of different shorts in the same colour and my size, I received my order within two days of placing it, recommend this company as the quality of the clothing are amazing and customer service is top tier I have since ordered more clothing from here and plan on ordering more as they go above and beyond to make sure there customers are satisfied, highly recommended, thank you for your service

10 July 2026
Unprompted review
Rated 5 out of 5 stars

after not receiving my hoodie (it had…

after not receiving my hoodie (it had been lost in transit) i emailed EWO, and within two days the hoodie was here, very quick to reply and very help full, the clothes are very nice fitting and good quality. highly recommend

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Absolute 5 star service

Absolute 5 star service! I ordered some items for my son, the following morning I had 2 missed calls and a text from the lovely Jess advising me the size I had ordered was out of stock and offering me a different colour! If this was a high street retailer or big online corporate you wouldn’t find out an item was OOS until your parcel arrived with said item missing. I was so surprised with this excellent customer service! I have bought previously, but EWO will definitely be my first port of call in the future! Thank you so much Jess!

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Super Super Stars!!

Absolutely outstanding and fantastic customer service with this company! I had a sizing issue that was not only resolved but they went out of there way to help and fulfil my needs. From very fast responses by email to completing and sending my order out very efficiently. Honesty it’s a 10/10 from me. If I could give more stars I would. Thank you!

26 June 2026
Unprompted review
Rated 5 out of 5 stars

the jumper is amazing quality and a…

the jumper is amazing quality and a really nice fit very true to size i had a bit off a issue with delivery my fault completely but they sent me one out on next day delivery jess was very helpful and all and all a amazing company

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Clothing great quality as always had a slight hiccup with delivery and emails not working correctly in which they reached out to me to correct and all the mixup was sorted out very swiftly. Overall a company that actually cares what their customers think and pride themselves on their quality and customer service.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Placed and order for a birthday gift…

Placed and order for a birthday gift for my son but it was stuck with Royal Mail for around a week. Contacted EWO customer service who were absolutely amazing, they made sure I received the goods in time and my son loved the fit and quality of the clothes and even bought more with his birthday money. They even checked in to see if the replacement had arrived. Would definitely recommend for customer service and quality! Thanks EWO and Jess in particular!

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Great jumper

Great jumper - my son loves it! So much so his brother is now ordering one, such good quality.

1 June 2026
Unprompted review

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